Newcastle

Customer Engagement Courses

Accelerate your career and stand out from the crowd with specialist courses in customer engagement.

Popular courses in Newcastle

All skill levels Beginner Experienced
BSB30120

Certificate III in Business
Online
12 months
$0 - $4,290
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Assistant Administration Officer Data Entry Operator
Office Assistant Receptionist Customer Service Representative Accounts Clerk Payroll Clerk Appointment Setter Operations Coordinator Administration Manager Business Administrator School Administration Officer Personal Assistant Scheduler Administrative Assistant
+ 13 more

Customer Experience: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Account Manager
Account Executive Customer Service Officer Customer Service Representative
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Account Manager Account Executive Customer Service Officer Customer Service Representative + 3 more

Project Management (Digital): Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Digital Project Manager Account Manager E-Commerce Manager
Marketing Manager Project Manager Project Coordinator ICT Project Manager IT Project Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Digital Project Manager Account Manager E-Commerce Manager Marketing Manager Project Manager Project Coordinator ICT Project Manager IT Project Manager + 5 more
SIR20216

Certificate II in Retail Services
Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SIR10116

Certificate I in Retail Services
Online
6 months
$1,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
BSB20120

Certificate II in Workplace Skills
Blended, On Campus, Online, Traineeship
12 months
$0 - $3,990
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Assistant Receptionist Personal Assistant
Retention Specialist Administrative Assistant
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Assistant Receptionist Personal Assistant Retention Specialist Administrative Assistant + 2 more
SIR30316

Certificate III in Business to Business Sales
Online, Traineeship
12 - 24 months
$0 - $2,700
  • There are no mandated entry requirements.
Additional requirements may apply.
Sales Representative Customer Service Officer
  • There are no mandated entry requirements.
Additional requirements may apply.
Sales Representative Customer Service Officer
SITSS00078

Customer Service Skill Set
Online
2 weeks
$355
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter
Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative + 5 more

Master of Business Administration (Marketing)
Blended, Online
18 months
$0 - $58,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Consultant Customer Relationship Manager Marketing Manager
Brand Manager
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Consultant Customer Relationship Manager Marketing Manager Brand Manager + 1 more

Graduate Certificate in Business Administration (Digital)
Online
6 - 12 months
$0 - $20,400
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Digital Marketing Manager E-Commerce Manager
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Digital Marketing Manager E-Commerce Manager

Diploma in Business
On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Account Manager Business Administrator Marketing Executive
Office Manager Administration Officer Customer Service Officer
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Account Manager Business Administrator Marketing Executive Office Manager Administration Officer Customer Service Officer + 3 more
SIR30216

Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant
FSK10119

Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
Online
3 weeks
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Administrative Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Administrative Assistant
11039NAT

Certificate II in Career Preparation
Blended
4 months
$4,480
  • There are no mandated entry requirements.
Additional requirements may apply.
Administrative Assistant Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Administrative Assistant Retail Assistant Customer Service Representative
CHC32015

Certificate III in Community Services (First Point of Contact)
Traineeship
2 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Services Officer Client Services Officer Support Worker
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Services Officer Client Services Officer Support Worker
*Showing course fees for all providers. Some providers may not be available in your area.

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Frequently Asked Questions

Yes, there are course providers who offer 17 qualification(s) in Newcastle. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.

Written by Courses.com.au Team

There are several campuses within the Newcastle area that provide customer engagement training. The closest campus is 2km away from the center of Newcastle. You can also study a customer engagement course through online, distance learning. Find a course provider that best suits your needs.

Written by Courses.com.au Team

Potential job roles within customer engagement includes customer service representative, customer service officer or customer service manager (to name a few). Browse related occupations to find a career that suits your needs.

Written by Courses.com.au Team

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