How do I become a cluster manager?
Diploma of Retail Leadership
- There are no mandated entry requirements.
Certificate IV in Retail Management
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience
Related occupations
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A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
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A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
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A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
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Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Common questions
How much does a Cluster Manager earn?
In Australia, a full time Cluster Manager generally earns $1,394 per week ($72,488 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Cluster Manager?
The number of people employed in this sector is likely to remain stable in coming years. There are currently 213,400 people working in this industry in Australia and many of them specialise as a Cluster Manager. Cluster Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Cluster Manager?
If you’re planning a career as a Cluster Manager, consider enrolling in a Certificate IV in Retail Management. You’ll learn the skills needed to manage a retail department and supervise floor staff. This course looks at topics including creating a customer centric culture, implementing customer service strategies and maintaining store security. A Diploma of Retail Leadership may also be appropriate.