Service Manager

A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctly and make sure customers’ needs are met. Service Managers supervise a team of staff and may liaise with other mechanical departments such as parts and workshop. You’ll deal with customer enquiries and handle any problems that arise.

Service Managers need to be organised and have excellent time management skills. You should have strong leadership abilities and be able to communicate well with your team. Service Managers should make customer service a priority and be able to listen to customer concerns.

Future demand High
Average yearly income $120,016
Skill level Unknown

How do I become a service manager?

All skill levels Beginner Experienced
AUR40116

Certificate IV in Automotive Management

Blended, On Campus, Traineeship
5 - 24 months
$0 - $5,244
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
AUR50116

Diploma of Automotive Management

Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $22,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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