Service Manager

A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctly and make sure customers’ needs are met. Service Managers supervise a team of staff and may liaise with other mechanical departments such as parts and workshop. You’ll deal with customer enquiries and handle any problems that arise.

Service Managers need to be organised and have excellent time management skills. You should have strong leadership abilities and be able to communicate well with your team. Service Managers should make customer service a priority and be able to listen to customer concerns.

Future demand High
Average yearly income $120,016
Skill level Advanced

How do I become a service manager?

All skill levels Beginner Experienced
BSB50420

Diploma of Leadership and Management

Blended, Online, Traineeship
12 - 24 months
$0 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor
Project Coordinator Assistant Manager General Manager Area Manager Presales Consultant Regional Manager Service Director Team Administrator Governance Coordinator Creative Entrepreneur ICT Project Manager Data Miner Product Specialist Digital Project Manager Corporate Services Manager Account Manager Senior Risk Manager Park Manager Information Officer Customer Service Officer Life Coach Sports Facility Manager Landfill Supervisor Investigation Manager RTO Compliance Officer Intelligence Officer National Security Adviser Innovation Coordinator Customer Success Manager Chief Innovation Officer Logistician Innovation Manager Event Planner Strata Manager Student Experience Officer Travel Agency Manager Regional Coordinator Conservation Manager Venue Manager Real Estate Agency Manager Bank Manager Aquaculture Manager Sustainable Farmer Winemaker Vineyard Manager Planning Officer Social Media Strategist Cellar Door Manager Resilience Officer Head of Procurement Head of Digital Strategy Transformation Radio Producer Accounting Manager Financial Controller Forensic Accountant Customer Experience Manager Innovation Strategist Operations Officer Customer Service Manager Fraud Analyst Financial Assistant Assistant Broker Library Assistant Museum Assistant Librarian Gym Manager Fitness Centre Manager Sales Analyst High Performance Coach Event Director Exhibition Manager Tour Operations Manager Local Government Customer Service Assistant Reservations Manager HVAC Technician Council Member Bakery Manager Clinical Coder Grip Gaffer Driller Drilling Supervisor Service Manager Helicopter Pilot Flying Instructor Concreter Parts Manager Steel Fixer Executive Housekeeper Surveyor Assistant Plant Manager Fleet Manager Duty Manager (Police Force) Facilities Manager Airport Operations Manager Abattoir Supervisor Technical Project Manager Senior Merchandiser Workplace Inspector Rail Safety Manager Crematorium Technician Athlete Community Coach Renewable Energy Tradesperson Funeral Director Funeral Assistant Electrical Fitter Electrical Linesman Rail Traction Linesman Cable Jointer Substation Technician Driller Offsider Geological Technician Watchkeeper Deck Officer Timber Dispatch Coordinator Head of Cyber Security Dog Trainer Senior Rates Officer Senior Compliance Officer Environmental Health Officer Cabin Crew Supervisor Professional Dancer Water Treatment Supervisor Dam Operations Manager Irrigation Water Supervisor Water Networks Supervisor Trade Waste Officer Catchment Officer Reporting Analyst Chief Technology Officer (CTO) Business Specialist Sales Engineer Business Development Executive Business Services Manager Procurement Manager Retail Executive Category Specialist Procurement Consultant Operations Specialist Workforce Analyst Facilities Coordinator Grants Officer Retention Specialist Workshop Supervisor Performance Manager Scrum Master Claims Specialist Solutions Architect Agile Business Analyst Commercial Analyst Technical Business Analyst Technical Lead Technical Consultant Relationship Manager Program Coordinator Cost Controller Travel Operator Cluster Manager Business Leader Diversity Consultant International Development Worker Lobbyist Policy Specialist Chief Operating Officer (COO) Crime Prevention Officer Social Justice Advocate Court Administrator Investigator Museum Director Records Manager Financial Regulator Policy Researcher Engagement Manager International Project Manager Film Producer Location Manager Arts Programmer Recruitment Manager Strategy Consultant Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Partnerships Manager Resource Economist Agricultural Economist Neurologist Meteorologist IT Specialist Strategic Advisor Transport Manager Geochemist Palaeontologist Photogrammetrist Nutrition Advisor Nutrition Scientist Commercial Manager Executive Director Mining Manager Primary Health Organisation Manager Health Administrator Healthcare Manager Global Account Manager Customer Relationship Manager Program Leader Capability Manager Public Administrator Training and Development Manager Technical Manager International Business Strategist Service Delivery Manager Organisational Development Consultant Operations Analyst Strategy Manager
+ 214 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor Project Coordinator Assistant Manager General Manager Area Manager Presales Consultant Regional Manager Service Director Team Administrator Governance Coordinator Creative Entrepreneur ICT Project Manager Data Miner Product Specialist Digital Project Manager Corporate Services Manager Account Manager Senior Risk Manager Park Manager Information Officer Customer Service Officer Life Coach Sports Facility Manager Landfill Supervisor Investigation Manager RTO Compliance Officer Intelligence Officer National Security Adviser Innovation Coordinator Customer Success Manager Chief Innovation Officer Logistician Innovation Manager Event Planner Strata Manager Student Experience Officer Travel Agency Manager Regional Coordinator Conservation Manager Venue Manager Real Estate Agency Manager Bank Manager Aquaculture Manager Sustainable Farmer Winemaker Vineyard Manager Planning Officer Social Media Strategist Cellar Door Manager Resilience Officer Head of Procurement Head of Digital Strategy Transformation Radio Producer Accounting Manager Financial Controller Forensic Accountant Customer Experience Manager Innovation Strategist Operations Officer Customer Service Manager Fraud Analyst Financial Assistant Assistant Broker Library Assistant Museum Assistant Librarian Gym Manager Fitness Centre Manager Sales Analyst High Performance Coach Event Director Exhibition Manager Tour Operations Manager Local Government Customer Service Assistant Reservations Manager HVAC Technician Council Member Bakery Manager Clinical Coder Grip Gaffer Driller Drilling Supervisor Service Manager Helicopter Pilot Flying Instructor Concreter Parts Manager Steel Fixer Executive Housekeeper Surveyor Assistant Plant Manager Fleet Manager Duty Manager (Police Force) Facilities Manager Airport Operations Manager Abattoir Supervisor Technical Project Manager Senior Merchandiser Workplace Inspector Rail Safety Manager Crematorium Technician Athlete Community Coach Renewable Energy Tradesperson Funeral Director Funeral Assistant Electrical Fitter Electrical Linesman Rail Traction Linesman Cable Jointer Substation Technician Driller Offsider Geological Technician Watchkeeper Deck Officer Timber Dispatch Coordinator Head of Cyber Security Dog Trainer Senior Rates Officer Senior Compliance Officer Environmental Health Officer Cabin Crew Supervisor Professional Dancer Water Treatment Supervisor Dam Operations Manager Irrigation Water Supervisor Water Networks Supervisor Trade Waste Officer Catchment Officer Reporting Analyst Chief Technology Officer (CTO) Business Specialist Sales Engineer Business Development Executive Business Services Manager Procurement Manager Retail Executive Category Specialist Procurement Consultant Operations Specialist Workforce Analyst Facilities Coordinator Grants Officer Retention Specialist Workshop Supervisor Performance Manager Scrum Master Claims Specialist Solutions Architect Agile Business Analyst Commercial Analyst Technical Business Analyst Technical Lead Technical Consultant Relationship Manager Program Coordinator Cost Controller Travel Operator Cluster Manager Business Leader Diversity Consultant International Development Worker Lobbyist Policy Specialist Chief Operating Officer (COO) Crime Prevention Officer Social Justice Advocate Court Administrator Investigator Museum Director Records Manager Financial Regulator Policy Researcher Engagement Manager International Project Manager Film Producer Location Manager Arts Programmer Recruitment Manager Strategy Consultant Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Partnerships Manager Resource Economist Agricultural Economist Neurologist Meteorologist IT Specialist Strategic Advisor Transport Manager Geochemist Palaeontologist Photogrammetrist Nutrition Advisor Nutrition Scientist Commercial Manager Executive Director Mining Manager Primary Health Organisation Manager Health Administrator Healthcare Manager Global Account Manager Customer Relationship Manager Program Leader Capability Manager Public Administrator Training and Development Manager Technical Manager International Business Strategist Service Delivery Manager Organisational Development Consultant Operations Analyst Strategy Manager + 214 more
BSB50120

Diploma of Business (Leadership)

Online
12 months
$3,595
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
AUR40116

Certificate IV in Automotive Management

Blended, On Campus, Traineeship
5 - 24 months
$0 - $5,244
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
AUR50116

Diploma of Automotive Management

Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $22,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB40120

Certificate IV in Business (Leadership)

Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $13,000
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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