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A Relationship Manager works to build loyalty and long term business relationships with clients. You’ll make sure customers have positive experiences with your organisation and deal with any problems that arise. Relationship Managers provide follow up service and may attempt to secure future business. You might collect client feedback and address issues of concern.
Relationship Managers should have excellent customer service abilities and good interpersonal skills. Communication skills are crucial and you’ll need to be able to liaise with clients from a range of backgrounds. Relationship Managers must have good problem solving skills and be able to deal with multiple clients at one time.
In Australia, a full time Relationship Manager generally earns $1,730 per week ($89,960 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry is expected to see stable employment numbers in coming years. There are currently 229,500 people working in this field in Australia and many of them specialise as a Relationship Manager. Relationship Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Relationship Manager, consider enrolling in a Bachelor of Business. This course will allow you to specialise in an area of interest such as leadership, human resources, entrepreneurship, accounting, marketing, finance, analytics and sustainability. A Bachelor of Business (Management) or a Bachelor of Business (Marketing) may also be suitable.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Analyst
$1,250 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
Loan Administrator
Mortgage Broker
Settlements Officer
Bank Manager
$2,400 weekly pay
Chartered Financial Analyst
$1,500 weekly pay
Corporate Treasurer
$5,944 weekly pay
Credit Manager
$1,820 weekly pay
Credit Specialist
Financial Engineer
International Banker
Investment Banker
Investment Banking Analyst
Learn more about Relationship Manager courses in your area.