How do I become a hotel receptionist?
Certificate III in Hospitality
- There are no mandated entry requirements.
Certificate II in Hospitality
- There are no mandated entry requirements.
Certificate I in Hospitality
- There are no mandated entry requirements.
Customer Service Skill Set
- There are no mandated entry requirements.
Related occupations
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Concierge
A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Common questions
How much does a Hotel Receptionist earn?
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Hotel Receptionist?
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Hotel Receptionist?
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.