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A Gaming Attendant works at a casino or in the gaming section of a hotel or club. You might work at a particular game or gaming area or you might provide general assistance with chip and cash transactions. Gaming Attendants ensure gaming rules are being followed and correct procedures are in place. You might assist guests with their needs or perform other duties such as cleaning.
Gaming Attendants should be organised and able to manage several tasks at one time. You’ll need to have strong observational skills and good attention to detail. It’s important that you have excellent interpersonal skills and are good at customer service. Gaming Attendants may have to work irregular hours including nights and weekends.
There are 4 courses available for people who want to become a Gaming Attendant.
Possible job outcomes:
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..
Average duration: 24 months.
Need to level-up your customer services skills but don’t have time for a full qualification? How about taking the SITSS00077 Customer Service Management skillset? It’s a micro-set of three customer service training units and an official part of the government regulated Tourism, Travel and Hospitality Training Package. Competencies include: developing customer relationships, dealing with customer complaints, responding to difficult situations with customers, resolving conflict, developing customer service policies and procedures, managing service delivery. Enquire now for entry requirements, graduation competencies, and upcoming course enrolment opportunities in your region..
Average duration: 5 days.
Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..
Average duration: 12 months.
The SIT30622 Certificate III in Hospitality (Food and Beverage) is for anyone wanting to get started as a bar steward, waiter, or barista. Over 18 months you will learn all about the hospitality industry in Australia as well as the fundamentals of customer service, workplace safety, and communication. Choose electives that support a real job role — drink service, barista training, cashier skills, and food safety. Enquire now for the list of study units and the ways you can complete your training while still at school..
Average duration: 6 months.
In Australia, a full time Gaming Attendant generally earns $865 per week ($44,980 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 6,000 people working in this field in Australia and many of them specialise as a Gaming Attendant. Gaming Attendants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate II in Hospitality is an ideal qualification if you’re planning to work as a Gaming Attendant. This course will give you the skills to work in a range of hospitality venues and you’ll cover topics including communication and interacting with customers. A Certificate III in Hospitality may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within gaming. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Gaming
Gaming Attendant
$865 weekly pay
Gaming Manager
$1,250 weekly pay
Gaming Supervisor
Learn more about Gaming Attendant courses in your area.