Telemarketer

Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work from a call centre, though some telemarketers do work from home.

As a Telemarketer you might be contacting your company’s existing customers, offering them add-ons or upgrades to their service. Other times you might be cold calling from a phone list and introducing the company offerings. You’ll need outstanding communication and sales skills — and be very thick-skinned when people hang up on you.

Future demand Low
Average yearly income $52,000
Skill level Beginner

How do I become a telemarketer?

All skill levels Beginner Experienced
Recommended
BSB30120

Certificate III in Business (Customer Engagement)
Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Customer Success Manager Account Executive
Customer Experience Manager Customer Service Manager Collections Officer Sales Representative Telemarketer Sales Consultant Local Government Customer Service Assistant Client Services Officer
+ 8 more
BSB40520

Certificate IV in Leadership and Management
Blended, On Campus, Online, Traineeship
10 - 24 months
$0 - $4,928
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor
Project Coordinator Assistant Manager Team Administrator General Manager Presales Consultant Regional Manager Project Officer Retail Team Leader Account Manager Senior Risk Manager Park Manager Information Officer Customer Service Officer Life Coach Community Engagement Officer Landfill Supervisor Investigation Manager Customer Success Manager Customs and Border Protection Officer Venue Manager Regional Coordinator Cellar Door Manager Head of Digital Strategy Transformation Operational Risk Manager Innovation Strategist Operations Officer IT Business Analyst Music Manager Sales Representative Telemarketer Sales Consultant Workshop Manager Cleaning Supervisor Plant Supervisor Airport Operations Manager Sheep Shearing Trainer Abattoir Supervisor Food Production Supervisor Workplace Inspector Rail Safety Manager Aerodrome Operations Supervisor Cabin Crew Supervisor Operations Specialist Scrum Master Workplace Relations Officer International Project Manager Tourism Manager Location Manager Production Supervisor (Timber Systems) Supply Planner Supply Chain Analyst HR Business Partner Change Management Consultant Director Of Nursing Risk Consultant Early Childhood Center Manager Pharmaceutical Production Supervisor Police Sergeant Sheriff Religious Education Coordinator
+ 60 more
BSB30120

Certificate III in Business
Blended, On Campus, Online
12 months
$0 - $4,290
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Assistant Administration Officer Data Entry Operator
Office Assistant Receptionist Customer Service Representative Accounts Clerk Payroll Clerk Appointment Setter Operations Coordinator Administration Manager Business Administrator School Administration Officer Personal Assistant Scheduler Administrative Assistant Fitness Studio Manager Communications Manager Trainee Dental Office Manager Retail Team Leader Information Officer Customer Service Officer Brand Ambassador RTO Compliance Officer Enrolment and Admissions Officer Cashier Night Auditor Trainee Records Officer New Home Sales Consultant Operations Officer IT Business Analyst Telemarketer Service Manager Parts Manager Apiarist Crematorium Technician Funeral Director Funeral Assistant Paraplanner Timber Dispatch Coordinator Bicycle Sales Assistant Dog Trainer Senior Rates Officer Customs Broker Marketing Strategist Internal Auditor Change And Communications Manager Fundraising Coordinator Property Adviser Gallery Manager Public Service Officer Student Recruitment Officer Engagement Manager Location Manager Freelance Editor Administrative Coordinator Logistics Planner Business Process Analyst Corporate Accountant Marketing Analyst
+ 58 more
BSB40820

Certificate IV in Marketing and Communication
Online
8 - 18 months
$1,250 - $4,928
  • There are no mandated entry requirements.
Additional requirements may apply.
Marketing Coordinator Digital Marketing Assistant Social Media Manager
Community Engagement Officer Copywriter Brand Ambassador Public Relations Officer Content Manager Marketing Officer Marketing Assistant Presales Consultant Junior Website Designer Creative Entrepreneur Account Manager Marketer Information Officer Social Media Coordinator Email Marketing Specialist Freelance Artist Digital Media Strategist Social Media Strategist Intelligence Officer Customer Success Manager ICT Sales Assistant Multimedia Designer Social Marketer Venue Manager Student Experience Officer Event Planner Cellar Door Manager Radio Producer Design Strategist E-Commerce Manager Library Assistant Museum Assistant Librarian Gym Manager Sales Representative Telemarketer Sales Analyst Fitness Centre Manager Sales Consultant High Performance Coach Conference Manager Event Director Exhibition Manager Tour Operations Manager Reservations Manager Bakery Manager Fashion Photographer Portrait Photographer Screenplay Writer Car Salesman Pre-Press Operator Visual Merchandiser Senior Merchandiser Multimedia Writer Marketing Strategist Paid Search Manager Student Recruitment Officer Online Content Creator Campaign Manager Publishing Coordinator Event Photographer Product Photographer Arts Programmer Visual Communication Designer Information Designer Editorial Writer Creative Writer Science Communicator Business Development Consultant Global Account Manager Marketing Executive Marketing Communications Manager Marketing Consultant International Marketer Content Strategist Media Planner Blog Writer Feature Writer Freelance Writer Travel Writer Literary Agent Political Consultant Publishing Assistant Technical Writer Community Engagement Coordinator Advertising Executive Policy Writer Packaging Designer Performance Coach Sports Marketing Manager Media Relations Specialist
+ 91 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Marketing Coordinator Digital Marketing Assistant Social Media Manager Community Engagement Officer Copywriter Brand Ambassador Public Relations Officer Content Manager Marketing Officer Marketing Assistant Presales Consultant Junior Website Designer Creative Entrepreneur Account Manager Marketer Information Officer Social Media Coordinator Email Marketing Specialist Freelance Artist Digital Media Strategist Social Media Strategist Intelligence Officer Customer Success Manager ICT Sales Assistant Multimedia Designer Social Marketer Venue Manager Student Experience Officer Event Planner Cellar Door Manager Radio Producer Design Strategist E-Commerce Manager Library Assistant Museum Assistant Librarian Gym Manager Sales Representative Telemarketer Sales Analyst Fitness Centre Manager Sales Consultant High Performance Coach Conference Manager Event Director Exhibition Manager Tour Operations Manager Reservations Manager Bakery Manager Fashion Photographer Portrait Photographer Screenplay Writer Car Salesman Pre-Press Operator Visual Merchandiser Senior Merchandiser Multimedia Writer Marketing Strategist Paid Search Manager Student Recruitment Officer Online Content Creator Campaign Manager Publishing Coordinator Event Photographer Product Photographer Arts Programmer Visual Communication Designer Information Designer Editorial Writer Creative Writer Science Communicator Business Development Consultant Global Account Manager Marketing Executive Marketing Communications Manager Marketing Consultant International Marketer Content Strategist Media Planner Blog Writer Feature Writer Freelance Writer Travel Writer Literary Agent Political Consultant Publishing Assistant Technical Writer Community Engagement Coordinator Advertising Executive Policy Writer Packaging Designer Performance Coach Sports Marketing Manager Media Relations Specialist + 91 more
SIR30316

Certificate III in Business to Business Sales
Blended, Online, Traineeship
12 - 24 months
$0 - $2,700
  • There are no mandated entry requirements.
Additional requirements may apply.
Sales Representative Telemarketer Sales Consultant
  • There are no mandated entry requirements.
Additional requirements may apply.
Sales Representative Telemarketer Sales Consultant
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

How much do Telemarketers earn?

In Australia, a full time Telemarketer generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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Courses.com.au Team Industry expert

What are the job opportunities for Telemarketers?

There are approximately 5,500 Telemarketers employed in Australia right now, and this job has been in consistent decline over the last 5 years. Telemarketers are employed by retail groups as well as financial services, insurance, charities and utilities companies.

Source: Australian Government Labour Market Insights

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Courses.com.au Team Industry expert

How do I become a Telemarketer?

Telemarketers need advanced communications and selling skills. Try the Certificate III in Customer Engagement or the Certificate IV in Business (Sales and Customer Service Professional). These courses take 6-12 months to complete.

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Courses.com.au Team Industry expert

Further reading

How do I become a sales manager?

22nd December 2022)

10 best work-from-home careers in Australia

17th February 2020)

Career spotlight: Advertising and marketing professionals

2nd October 2019)

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