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A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give them a menu. Café Attendants process payments and may take orders to tables or prepare orders to go. You might prepare simple meals and perform other duties such as clearing tables, washing dishes or cleaning.
Café Attendants must have strong interpersonal skills and be good at customer service. It’s important that you can communicate well and work as part of a team. Café Attendants should be able to work quickly and may have to handle several tasks at once. You might have to work a range of shifts including nights and weekends.
There are 16 courses available for people who want to become a Cafe Attendant. These are the top 5 most popular courses.
Possible job outcomes:
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..
Average duration: 24 months.
The BSBSS00095 Barista Coffee Job Ready Course course will provide the skills and knowledge as well as Job Ready certificates to obtain and secure food and beverage positions in cafes, restaurants and bars. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..
Average duration: 3 days.
The BSBSS00095 Bar Job Ready Course course will provide the skills and knowledge as well as Job Ready certificates to obtain and secure food and beverage positions in cafes, restaurants and bars. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..
The nationally recognised short-course SITXFSA005 Use Hygienic Practices for Food Safety is often referred to as ‘Hygiene for Food Handlers’ and is the industry standard for restaurant, cafe, and bistro workers in Australia. The course covers: identifying food hazards and preventing food contamination, following critical work procedures, cleaning and sanitising food handling areas correctly, maintaining personal hygiene and infection controls. Enquire now for entry requirements, food handling competencies, and upcoming enrolment dates in your area..
Average duration: 1 day.
The BSBSS00095 Cross-Sector Infection Control Skill Set is a nationally recognised short course for business, sales, and admin workers who need the skills to minimise the risk of infection in the workplace. The course will teach you how to identify infection related hazards in your work area, then take steps to minimise and control the risk. Competencies include: cleaning and sanitising work areas, personal hygiene, using masks and PPE, hand-washing and social distancing, COVID-19 controls. You’ll also learn to respond to non-compliance incidents and submit the correct reports. Enquire now for the full list of WHS competencies and the next available training dates..
In Australia, a full time Café Attendant generally earns $865 per week ($44,980 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen an increase in employment numbers over the last five years. There are currently 28,000 people working in this field in Australia and many of them specialise as a Café Attendant. Café Attendants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate I in Hospitality is an excellent qualification if you’re planning to work as a Café Attendant. You’ll develop skills in customer service, food safety and hygiene, communication and teamwork. A Certificate II in Hospitality or a Certificate III in Hospitality (Food and Beverage) may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within hospitality. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Hospitality
Bar Attendant
$865 weekly pay
Cafe Attendant
Night Auditor
$1,050 weekly pay
Waiter
Bar Manager
Barista
Duty Manager
Food and Beverage Supervisor
Food Safety Supervisor
Restaurant Supervisor
$1,150 weekly pay
Rooms Division Manager
$1,440 weekly pay
Shift Manager
Food and Beverage Manager
$1,500 weekly pay
Hospitality Manager
Kitchen Manager
$1,450 weekly pay
Venue Manager
$1,400 weekly pay
Learn more about Cafe Attendant courses in your area.