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A Tour Operations Manager handles the daily running of a range of businesses providing services for tourists. You might manage a company providing guided tours of destinations or services targeting particular activities such as adventure tours or tours of specific tourist attractions. A Tour Operations Manager supervises a team of staff, manages finances and ensures their activities are actively promoted within the industry.
Tour Operations Managers should be highly organised and able to manage their time well. It’s important that you display strong leadership skills and should be able to communicate well with people from a range of backgrounds. Tour Operations Managers should have good problem solving abilities and be able to handle various administrative tasks.
There are 3 courses available for people who want to become a Tour Operations Manager.
Possible job outcomes:
Do you work in the tourism and travel industry and want to step-up to team leader or unit manager? Try the SIT50122 Diploma of Travel and Tourism Management. This nationally recognise diploma is focused on leadership skills and you can choose electives that support a career in sales, tour groups, travel consulting, holiday parks and resorts. The course covers: developing advanced knowledge of the tourism and travel industry, managing customer service, interpersonal skills and conflict management, team leadership, financial management, business relationships and networking. Enquire now for the full list of entry requirements, specialist elective choices (and their availability), and upcoming enrolment opportunities in your area..
Average duration: 12 months.
Level-up your career in the travel industry with the SIT60122 Advanced Diploma of Travel and Tourism Management. With this fantastic diploma you’ll have the skills you need to manage a travel agency or tourist attraction. The course covers: business risk management, strategies for enhancing the customer experience, financial management, marketing strategies, developing business relationships, communication and networking. Choose specialist electives in travel promotion, tourism delivery, leadership, and business administration. Enquire now for the list of entry requirements, career competencies, and training providers near you that offer this qualification..
The Bachelor of Business (Tourism Management) focuses on the essential skills needed in the ever-growing tourism sector, one of the world's largest service industries. Students will learn about destination marketing and the sustainable management of tourism locales, equipping them with the expertise to contribute effectively to economic development in various global destinations..
Average duration: 3 years.
In Australia, a full time Tour Operations Manager generally earns $1,400 per week ($72,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has grown strongly over the last five years. There are currently 1,800 people working in this area in Australia and many of them specialise as a Tour Operations Manager. Tour Operations Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’d like a career as a Tour Operations Manager, consider enrolling in a Diploma of Travel and Tourism Management. This course will give you the skills to manage and market a tour operation and cover topics such as customer service, financial management and selling tourism products and services. An Advanced Diploma of Travel and Tourism Management may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within travel agent. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Travel Agent
Reservations Agent
$960 weekly pay
Tour Advisor
Tourism Officer
Airline Customer Service Agent
$1,150 weekly pay
Tourism Consultant
$1,007 weekly pay
Travel Consultant
Reservations Manager
$1,400 weekly pay
Tour Operations Manager
Travel Agency Manager
$1,440 weekly pay
Travel Team Leader
Learn more about Tour Operations Manager courses in your area.