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A Credit Officer processes applications for credit from potential borrowers. You might work for a bank, other financial institution or for a lending broker. A Credit Officer, or Credit Manager, collects financial information from customers and analyses their application. This might involve checking financial data and conducting risk assessments. You’ll make a recommendation on whether or not to approve an application and determine the amount a customer may borrow.
A Credit Officer should have a good head for numbers and a strong understanding of banking and financial systems. You’ll need to be good at financial analysis and be able to follow correct procedures. Customer service skills are important and you should be able to communicate with people from a range of backgrounds.
There are 7 courses available for people who want to become a Credit Officer. These are the top 5 most popular courses.
Possible job outcomes:
The nationally recognised FNS51522 Diploma of Credit Management is the qualification you need to launch your career as a credit manager. You’ll learn how to identify and manage credit risk, and work according to professional practices within the financial services industry. The course covers: loan assessments, managing business risk, responding to insolvency situations, credit compliance, business ethics, debt collection, and more. Enquire now for the list of entry requirements, credit management career outcomes, and upcoming enrolment dates in your area..
Average duration: 24 months.
Launch your career in business banking with the FNS50922 Diploma of Banking Services Management. This nationally recognised diploma will teach you how to assist business banking customers with commercial and retail lending services. You’ll gain core skills in financial services regulation and compliance, leadership, and relationship building, plus choose electives that support your career in business banking. The course has scope for learning: market analysis, managing premium customer relationships, aligning banking products with customer needs, implementing credit contracts and complex loan structures. Enquire now for the full list of entry requirements, business banking career competencies, and course enrolment openings in your area..
Become a credit officer with the FNS40122 Certificate IV in Credit Management. This nationally recognised qualification prepares you for work in the financial services industry managing customer credit accounts including loan applications. Competencies include: assessing credit applications, managing overdue accounts, processing customer complaints, preparing financial reports, recovering bad debts, assisting customers experiencing financial hardship, and much more. Enquire now for the full list of study units, credit officer career outcomes, and upcoming enrolment opportunities in your area..
Average duration: 12 months.
The FNS41820 Certificate IV in Financial Services is a pathway into the financial services industry and delivers a wide range of business, banking, and client service skills. The course begins with work conduct standards and professional practices of the financial services industry, you’ll then choose elective units and specialisation areas according to your actual job role or career aspirations. Choose from: administration, teamwork, leadership, client service, mortgage lending, working in a business transaction centres, mobile banking services, and much more. Enquire now for the full list of study units, elective availabilities, and upcoming enrolment dates. PLEASE NOTE: always ask your Registered Training Organisation before enrolment if you require approved financial services licencing courses..
Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers near you who offer this qualification..
Average duration: 18 months.
In Australia, a full time Credit Officer generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been a slight decrease in the number of people working in this industry in recent years. There are currently 28,500 people working as a Credit Officer in Australia compared to 29,500 five years ago. Credit Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If a career as a Credit Officer interests you, consider enrolling in a Certificate IV in Credit Management. This course will show you how to assess credit applications and manage overdue customer accounts. You could also consider a Certificate IV in Finance and Mortgage Broking or a Certificate IV in Financial Services.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Banking and Credit Services
Bank Teller
$960 weekly pay
Banking Officer
$1,150 weekly pay
Collections Officer
Entry Level Credit Analyst
Personal Banking Advisor
Banker
$1,540 weekly pay
Credit Analyst
$1,250 weekly pay
Credit Controller
$1,340 weekly pay
Credit Officer
Finance Broker
$1,350 weekly pay
Finance Specialist
$1,630 weekly pay
Fraud Analyst
$1,400 weekly pay
Lending Officer
Loan Administrator
Mortgage Broker
Settlements Officer
Bank Manager
$2,400 weekly pay
Chartered Financial Analyst
$1,500 weekly pay
Corporate Treasurer
$5,944 weekly pay
Credit Manager
$1,820 weekly pay
Credit Specialist
Financial Engineer
International Banker
Investment Banker
Investment Banking Analyst
Learn more about Credit Officer courses in your area.