Retail Services Courses Online

Customer Service Representative Area Manager Regional Manager Retail Assistant Retail Team Leader Store Manager Retail Supervisor Department Manager Retail Manager Car Salesman

Study areas

Merchandising

If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start.

Career opportunities Visual Merchandiser Fashion Merchandiser Senior Merchandiser

Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency.

Career opportunities Store Manager Retail Assistant Retail Team Leader Customer Service Representative Cashier Customer Service Assistant Car Salesman Retail Supervisor Department Manager Retail Manager Area Manager Regional Manager Retail Executive Cluster Manager View all

Popular education and training courses

All skill levels Beginner Experienced
BSB30120

Certificate III in Business
Online
12 months
$39 - $4,290
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Assistant Administration Officer Data Entry Operator
Office Assistant Receptionist Customer Service Representative Accounts Clerk Payroll Clerk Appointment Setter Operations Coordinator Administration Manager Business Administrator School Administration Officer Personal Assistant Scheduler Administrative Assistant
+ 13 more
BSB40120

Certificate IV in Business
On Campus, Online
10 weeks
$288 - $4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Procurement Officer Team Leader
Supervisor Project Coordinator Area Manager Administration Manager Presales Consultant Business Administrator Business Support Officer
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Procurement Officer Team Leader Supervisor Project Coordinator Area Manager Administration Manager Presales Consultant Business Administrator Business Support Officer + 7 more
BSB50420

Diploma of Leadership and Management
Online
12 months
$0 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor
Project Coordinator Assistant Manager General Manager Area Manager Presales Consultant Regional Manager Service Director Team Administrator
+ 8 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor Project Coordinator Assistant Manager General Manager Area Manager Presales Consultant Regional Manager Service Director Team Administrator + 8 more
SHB30221

Certificate III in Make-Up
Blended
4 months
$2,550 - $8,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Eyelash and Eyebrow Technician Makeup Artist
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Eyelash and Eyebrow Technician Makeup Artist
BSB50120

Diploma of Business
On Campus, Online
12 months
$3,495 - $6,318
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Project Coordinator Small Business Owner
Cafe or Restaurant Manager Franchisee Independent Contractor Governance Coordinator Scheduler Business Support Officer Regional Manager
+ 7 more
BSB40520

Certificate IV in Leadership and Management
Online
10 - 18 months
$2,995 - $4,928
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor
Project Coordinator Assistant Manager Team Administrator General Manager Presales Consultant Regional Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Team Leader Supervisor Project Coordinator Assistant Manager Team Administrator General Manager Presales Consultant Regional Manager + 6 more
BSB40320

Certificate IV in Entrepreneurship and New Business
Online
10 months
$3,695
  • There are no mandated entry requirements.
Additional requirements may apply.
Cafe or Restaurant Manager Department Manager Franchisee
Independent Contractor Office Manager Retail Manager Retail Supervisor Retail Team Leader Small Business Owner Store Manager Corporate Services Manager
+ 8 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Cafe or Restaurant Manager Department Manager Franchisee Independent Contractor Office Manager Retail Manager Retail Supervisor Retail Team Leader Small Business Owner Store Manager Corporate Services Manager + 8 more
BSB60420

Advanced Diploma of Leadership and Management
Online
18 months
$8,568
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager Senior Administrator General Manager
Chief Executive Officer (CEO) Area Manager Regional Manager Talent Acquisition Specialist Team Administrator
+ 5 more
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager Senior Administrator General Manager Chief Executive Officer (CEO) Area Manager Regional Manager Talent Acquisition Specialist Team Administrator + 5 more
SHB30121

Certificate III in Beauty Services
On Campus
6 months
$3,668 - $7,938
  • There are no mandated entry requirements.
Additional requirements may apply.
Beautician Nail Technician Retail Assistant
Eyelash and Eyebrow Technician Waxing Therapist Makeup Artist
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Beautician Nail Technician Retail Assistant Eyelash and Eyebrow Technician Waxing Therapist Makeup Artist + 3 more

Customer Experience: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Account Manager
Account Executive Customer Service Assistant Customer Service Specialist Customer Service Officer Customer Service Representative
+ 5 more
BSB50120

Diploma of Business (Operations)
Online
12 months
$0 - $3,495
  • There are no mandated entry requirements.
Additional requirements may apply.
Cafe or Restaurant Manager Franchisee Independent Contractor
Office Manager Project Coordinator Small Business Owner Operations Manager Operations Coordinator Area Manager Business Support Officer
+ 7 more
SIR50116

Diploma of Retail Leadership
Blended, On Campus, Traineeship
12 - 24 months
$0 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Team Leader Store Manager Cafe or Restaurant Manager
Small Business Owner Franchisee Department Manager Retail Manager Cluster Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Team Leader Store Manager Cafe or Restaurant Manager Small Business Owner Franchisee Department Manager Retail Manager Cluster Manager + 5 more
SIR20216

Certificate II in Retail Services
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SIR30216

Certificate III in Retail
Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier
Customer Service Assistant Buyer Pharmacy Sales Assistant
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier Customer Service Assistant Buyer Pharmacy Sales Assistant + 3 more
SHB30321

Certificate III in Nail Technology
Blended, On Campus, Online
3 - 14 months
$0 - $10,255
  • There are no mandated entry requirements.
Additional requirements may apply.
Nail Technician Beautician Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Nail Technician Beautician Retail Assistant
SIR40316

Certificate IV in Retail Management
Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,778
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Store Manager Retail Team Leader Department Manager
Retail Manager Area Manager Buyer Cluster Manager
+ 4 more
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Store Manager Retail Team Leader Department Manager Retail Manager Area Manager Buyer Cluster Manager + 4 more
SIR10116

Certificate I in Retail Services
Blended, On Campus, Online, Traineeship
4 - 6 months
$0 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SHB20121

Certificate II in Retail Cosmetics
Blended, On Campus
4 - 24 months
$0 - $4,880
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
MST50119

Diploma of Applied Fashion Design and Merchandising
On Campus
12 - 24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Design Assistant Design Assistant Fashion Merchandiser
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Design Assistant Design Assistant Fashion Merchandiser
MSF50222

Diploma of Interior Design
Blended, On Campus, Online, Traineeship
3 - 24 months
$0 - $35,432
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Interior Designer Interior Designer Interior Stylist
Colour Consultant Fashion Merchandiser Design Coordinator Interior Design Consultant Commercial Interior Designer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Interior Designer Interior Designer Interior Stylist Colour Consultant Fashion Merchandiser Design Coordinator Interior Design Consultant Commercial Interior Designer + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

What type of course is right for me?

Vocational Education and Training

VET is designed to teach you workplace knowledge and practical learning to ensure you are job-ready in the skills employers need.

VET courses are nationally recognised and delivered by Registered Training Organisations (RTO).

  • Job-ready skills
  • Nationally recognised qualification
  • Shorter course durations
  • Lower entry requirements

Higher Education

Higher education is focused on academic and theoretical studies and can lead to a broad range of professional careers.

Higher education courses are nationally recognised and delivered by universities.

 

  • Broad career options
  • Nationally recognised qualification
  • Longer course durations
  • Higher entry requirements

Industry Training

Industry training is designed with direct input from industry experts and employers, ensuring the content is relevant to current job market trends.

Industry courses do not lead to a formal qualification but many offer industry recognised certifications.

  • Specialised skills
  • Industry recognised
  • Shorter course durations
  • Lower entry requirements

Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

Most popular business courses

28th April 2022

Courses by location