Retail Services Courses Online

Customer Service Representative Area Manager Regional Manager Fashion Merchandiser Retail Assistant Visual Merchandiser Car Salesman Store Manager Department Manager Retail Manager

Study areas

Merchandising

If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start.

Career opportunities Visual Merchandiser Fashion Merchandiser Senior Merchandiser

Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency.

Career opportunities Store Manager Retail Assistant Retail Team Leader Customer Service Representative Cashier Car Salesman Retail Supervisor Department Manager Retail Manager Area Manager Regional Manager Retail Executive Cluster Manager View all

Popular education and training courses

All skill levels Beginner Experienced
BSB30120

Certificate III in Business
Blended, On Campus, Online
12 months
$0 - $4,290
  • There are no mandated entry requirements.
Additional requirements may apply.
Executive Assistant Administration Officer Data Entry Operator
Office Assistant Receptionist Customer Service Representative Accounts Clerk Payroll Clerk Appointment Setter Operations Coordinator School Administration Officer Administrative Assistant Administration Manager Business Administrator Personal Assistant Scheduler
+ 13 more
BSB50420

Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$0 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Assistant Manager Team Leader Supervisor
Office Manager Project Coordinator Presales Consultant Regional Manager Team Administrator Service Director Area Manager General Manager
+ 8 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Assistant Manager Team Leader Supervisor Office Manager Project Coordinator Presales Consultant Regional Manager Team Administrator Service Director Area Manager General Manager + 8 more
BSB40120

Certificate IV in Business
Blended, On Campus, Online, Traineeship
12 - 24 months
$0 - $4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Administrator Presales Consultant Business Support Officer
Area Manager Administration Manager Project Coordinator Procurement Officer Team Leader Supervisor Office Manager
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Administrator Presales Consultant Business Support Officer Area Manager Administration Manager Project Coordinator Procurement Officer Team Leader Supervisor Office Manager + 7 more
BSB50120

Diploma of Business
Blended, Online
12 months
$0 - $6,318
  • There are no mandated entry requirements.
Additional requirements may apply.
Regional Manager Business Support Officer Scheduler
Governance Coordinator Project Coordinator Small Business Owner Cafe or Restaurant Manager Franchisee Independent Contractor Office Manager
+ 7 more
SHB30221

Certificate III in Make-Up
Blended
4 months
$8,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Makeup Artist Retail Assistant Eyelash and Eyebrow Technician
  • There are no mandated entry requirements.
Additional requirements may apply.
Makeup Artist Retail Assistant Eyelash and Eyebrow Technician
BSB40520

Certificate IV in Leadership and Management
Blended, On Campus, Online, Traineeship
10 - 24 months
$0 - $4,928
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Supervisor Team Leader
Project Coordinator Assistant Manager Team Administrator General Manager Presales Consultant Regional Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Manager Supervisor Team Leader Project Coordinator Assistant Manager Team Administrator General Manager Presales Consultant Regional Manager + 6 more

Customer Experience: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Account Manager
Account Executive Customer Service Officer Customer Service Representative
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Customer Success Manager Account Manager Account Executive Customer Service Officer Customer Service Representative + 3 more
BSB40320

Certificate IV in Entrepreneurship and New Business
Online
10 - 12 months
$0 - $3,795
  • There are no mandated entry requirements.
Additional requirements may apply.
Cafe or Restaurant Manager Department Manager Franchisee
Independent Contractor Office Manager Retail Manager Retail Supervisor Retail Team Leader Small Business Owner Store Manager Corporate Services Manager
+ 8 more
BSB60420

Advanced Diploma of Leadership and Management
Online
12 - 18 months
$0 - $8,568
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager Senior Administrator General Manager
Chief Executive Officer (CEO) Regional Manager Talent Acquisition Specialist Team Administrator Area Manager
+ 5 more
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
Human Resources Manager Senior Administrator General Manager Chief Executive Officer (CEO) Regional Manager Talent Acquisition Specialist Team Administrator Area Manager + 5 more
SHB30121

Certificate III in Beauty Services
On Campus
6 months
$7,938
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Eyelash and Eyebrow Technician Beautician
Nail Technician Waxing Therapist Makeup Artist
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Eyelash and Eyebrow Technician Beautician Nail Technician Waxing Therapist Makeup Artist + 3 more
SIR30216

Certificate III in Retail
Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier
Buyer Pharmacy Sales Assistant
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Cashier Buyer Pharmacy Sales Assistant + 2 more
BSB30120

Certificate III in Business (Customer Engagement)
Blended, On Campus
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative
BSB50120

Diploma of Business (Operations)
Blended, Online
12 months
$0 - $3,595
  • There are no mandated entry requirements.
Additional requirements may apply.
Cafe or Restaurant Manager Franchisee Independent Contractor
Office Manager Project Coordinator Small Business Owner Operations Manager Operations Coordinator Area Manager Business Support Officer
+ 7 more
SIR50116

Diploma of Retail Leadership
Blended, Traineeship
12 - 24 months
$0 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Cluster Manager Cafe or Restaurant Manager Small Business Owner
Franchisee Department Manager Store Manager Retail Team Leader Retail Manager
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Cluster Manager Cafe or Restaurant Manager Small Business Owner Franchisee Department Manager Store Manager Retail Team Leader Retail Manager + 5 more
SIR20216

Certificate II in Retail Services
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SHB30321

Certificate III in Nail Technology
Blended, On Campus, Online
3 - 14 months
$0 - $10,255
  • There are no mandated entry requirements.
Additional requirements may apply.
Beautician Nail Technician Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Beautician Nail Technician Retail Assistant
SIR40316

Certificate IV in Retail Management
Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,778
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Buyer Cluster Manager Store Manager
Retail Team Leader Area Manager Department Manager Retail Manager
+ 4 more
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
Buyer Cluster Manager Store Manager Retail Team Leader Area Manager Department Manager Retail Manager + 4 more
SIR10116

Certificate I in Retail Services
Blended, On Campus, Online, Traineeship
4 - 6 months
$0 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant Customer Service Representative
SHB20121

Certificate II in Retail Cosmetics
Blended, On Campus
4 - 24 months
$0 - $4,880
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Retail Assistant
MST50119

Diploma of Applied Fashion Design and Merchandising
On Campus
12 - 24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Merchandiser Fashion Design Assistant Design Assistant
  • There are no mandated entry requirements.
Additional requirements may apply.
Fashion Merchandiser Fashion Design Assistant Design Assistant
*Showing course fees for all providers. Some providers may not be available in your area.

What type of course is right for me?

Vocational Education and Training

VET is designed to teach you workplace knowledge and practical learning to ensure you are job-ready in the skills employers need.

VET courses are nationally recognised and delivered by Registered Training Organisations (RTO).

  • Job-ready skills
  • Nationally recognised qualification
  • Shorter course durations
  • Lower entry requirements

Higher Education

Higher education is focused on academic and theoretical studies and can lead to a broad range of professional careers.

Higher education courses are nationally recognised and delivered by universities.

 

  • Broad career options
  • Nationally recognised qualification
  • Longer course durations
  • Higher entry requirements

Industry Training

Industry training is designed with direct input from industry experts and employers, ensuring the content is relevant to current job market trends.

Industry courses do not lead to a formal qualification but many offer industry recognised certifications.

  • Specialised skills
  • Industry recognised
  • Shorter course durations
  • Lower entry requirements

Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

Most popular business courses

28th April 2022

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