Retail Services Courses Online
Take control of your career in the fast-moving retail sector by studying an accredited retail qualification. Seek your first role or step up into management in style with courses that cover everything from retail sales, stock management and merchandising through to planning, effective leadership and advanced retail strategy.
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Job Pathways
Here are some potential career pathways within retail. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Popular Retail Courses
There are 26 courses available for people who want a career in Retail.
SHB30221
Online, On Campus, Traineeship
More info
Possible job outcomes:
Retail Assistant
Eyelash and Eyebrow Technician
Makeup Artist
Do you love make-up and cosmetics? With the nationally recognised SHB30221 Certificate III in Make-Up you could become a specialist make-up artist and work in beauty salons, day spas, or even film and TV. The course delivers specialist skills in creative make-up design for events, special occasions and photography, but you can also choose electives that will broaden your service offerings. Options include: spray tanning, waxing, recommending and selling beauty products, lash and brow treatments, creating a business plan, setting up a beauty business, and more. Enquire now for the full list of study units, availability of specialist electives, and upcoming course enrolment dates..
Average duration: 6 months.
SHB30121
Online, On Campus, Traineeship
More info
Possible job outcomes:
Beautician
Eyelash and Eyebrow Technician
Nail Technician
Retail Assistant
Waxing Therapist
Makeup Artist
A SHB30121 Certificate III in Beauty Services provides students with broad skills and knowledge for success in a range of beauty industry roles. You will gain practical beauty skills including nails, waxing, lash and brows and basic make-up, while also learning about customer service, client consulting and product selection. This course is a pathway to jobs as a nail technician, cosmetic assistant, beautician or make-up artist in a busy salon..
Average duration: 12 months.
MSF40122
Online, On Campus
More info
Possible job outcomes:
Fashion Merchandiser
Interior Stylist
Colour Consultant
Interior Designer
Junior Interior Designer
Commercial Interior Designer
Interior Design Consultant
Get started in interior decorating with the MSF40122 Certificate IV in Interior Decoration. This nationally recognised qualification will teach you how to design colour schemes and decorate residential houses. The course covers: producing drawings to communicate ideas, 2D and 3D modelling, technical drawing, exploring the use of colour, history and theory of design, generating design solutions, and much more. There is also scope to work with interior lighting, furnishings, window coverings and merchandising displays. Enquire now for the full list of study units, career competencies, and upcoming enrolment dates..
Average duration: 12 months.
MSF50222
Online, On Campus, Traineeship
More info
Possible job outcomes:
Fashion Merchandiser
Interior Stylist
Junior Interior Designer
Interior Designer
Colour Consultant
Interior Design Consultant
Commercial Interior Designer
Design Coordinator
Get the skills you need for an exciting career in interior decorating with the MSF50222 Diploma of Interior Design. This 2 year course can be completed at a number of modern design campuses with options for accelerated learning. You will be studying all facets of interior design including colour schemes, lighting, design briefs, project documentation, 2D and 3D modelling — in residential or commercial settings. Graduate with a materials and finishes board to present to prospective employers or clients..
Average duration: 12 months.
BSB30120
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Customer Service Assistant
Customer Service Representative
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..
Average duration: 12 months.
MST20722
Online, On Campus
More info
Possible job outcomes:
Fashion Design Assistant
Retail Assistant
The MST20722 Certificate II in Apparel, Fashion and Textiles teaches basic skills in producing simple garments, creating patterns, sewing designs, and drawing fashion sketches. This qualification reflects the role of entry-level workers in the textile, clothing, and footwear industry, performing basic tasks under supervision. It develops employment-related skills and knowledge, with specialisations allowing for tailored skill outcomes in various areas of apparel, fashion, and textile work.
Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 6 months.
MST50122
On Campus
More info
Possible job outcomes:
Fashion Designer
Fashion Merchandiser
Textile Designer
The MST50122 Diploma of Apparel, Fashion and Textiles advances your creative expression and career in fashion. Gain essential skills in sewing, pattern cutting, screen printing, digital design, and fashion drawing. This qualification equips you with cognitive, technical, and communication skills for analysing, planning, and managing production and business in the fashion industry. Career opportunities include assistant designers, product developers, patternmakers, production supervisors, and roles in marketing, public relations, buying, and visual merchandising.
Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 18 months.
SIR30216
Traineeship
More info
Possible job outcomes:
Retail Assistant
Customer Service Representative
The SIR30216 Certificate III in Retail (Customer Relationships Skill Set) prepares individuals for roles where they engage customers, manage daily store operations, and meet organisational expectations. Participants gain knowledge of product and service offerings and develop well-honed skills requiring discretion and judgement. Working with some independence under limited supervision, they may also supervise team members and oversee daily workplace activities.
Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 2 months.
On Campus
More info
Possible job outcomes:
Fashion Merchandiser
Fashion Designer
Fashion Consultant
The Bachelor of Fashion Design is a cutting-edge course tailored for individuals aiming for a career in the dynamic fashion industry. The course prioritises innovative design, supported by a solid technical foundation in pattern engineering, garment construction, and the use of CAD design tools. This course equips students with the necessary skills to excel in fashion design, blending creative flair with technical expertise to prepare them for the fast-paced world of fashion.
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Average duration: 3 years.
SITSS00078
Online, On Campus
More info
Possible job outcomes:
Bar Attendant
Cafe Attendant
Retail Assistant
Hotel Receptionist
Waiter
Tourism Officer
Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..
Average duration: 2 days.
SIR50217
On Campus, Traineeship
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Possible job outcomes:
Visual Merchandiser
The SIR50217 Diploma of Visual Merchandising will teach you how to create stunning merchandise displays at fashion outlets, department stores, and supermarkets. Over 12-18 months of hands-on training you will be learning the principles of colour and design theory, then designing and installing a range of merchandise displays and signage. The course covers: concept drawings, 2D and 3D modelling, setting targets and metrics for each display, in-house safety. Enquire now for the list of study choices, entry requirements, and enrolment dates..
Average duration: 12 months.
MST40519
On Campus
More info
Possible job outcomes:
Fashion Merchandiser
A Certificate IV in Applied Fashion Design and Merchandising is a great way to start your career in fashion. Whether you want to work as a fashion designer, a retail merchandiser or an alterations specialist, this course will give you the practical and theoretical skills you need. You’ll learn to work effectively in a range of fashion design roles and examine issues currently affecting the industry.
The Certificate IV in Applied Fashion Design and Merchandising addresses various topics relevant to the fashion industry, such as design principles, fabric supply and fashion forecasting. Course delivery may vary depending on your provider, but you might cover subjects including identifying fibres, fabrics and textiles, producing a whole garment from specifications and applying principles of colour theory. Enquire now for a full list of study units, entry requirements and start dates..
Average duration: 12 months.
MSF31018
On Campus
More info
Possible job outcomes:
Fashion Merchandiser
Get a job selling blinds, awnings, and other interior decorations with the MSF31018 Certificate III in Interior Decoration Retail Services. This nationally recognised training course delivers both technical and design skills and you’ll graduate with working knowledge of a wide range of interior decoration products including floor coverings, furnishings, blinds, awnings, modular kitchens, and bathrooms. The course also covers: customer service, CAD applications, taking measurements and calculations, using colour, job costings, and sales skills. Enquire now for the list of study units, entry requirements, and enrolment availabilities..
Average duration: 24 months.
CUA40720
Online, On Campus
More info
Possible job outcomes:
Junior Graphic Designer
Graphic Designer
Fashion Merchandiser
Digital Designer
Illustrator
The CUA40720 Certificate IV in Design will teach you the fundamentals of good design and prepare yourself for a whole range of creative careers. Over 12-18 months of study you will develop your critical and creative thinking skills, integrate colour theory and design processes, and realise a creative project. The course also covers: creative collaborations, 2D and 3D modelling, graphic design. Graduate with a portfolio of work ready to present to employers or clients. Enquire now for the full list of study units, entry requirements, and enrolment centres near you..
Average duration: 12 months.
HLTSS00065
Online, On Campus
More info
Possible job outcomes:
Retail Assistant
This nationally recognised training is designed to help businesses and individuals build their COVID-SAFE operating plans.
Students will learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and respond to infection risks in organisations operating in the retail industry..
Average duration: Half day.
SIR20216
On Campus
More info
Possible job outcomes:
Cashier
Customer Service Assistant
Fast Food Assistant
Retail Assistant
Customer Service Representative
Enrol in the Certificate II in Retail Services (Food Speciality) (SIR20216) if you want to work in a coffee shop, deli, supermarket, or food retail outlet. This nationally recognised course teaches you the fundamentals of food safety, storage, and handling — as well as how to sell food and process financial transactions. Graduate job-ready, with the confidence to join the workforce in food retail.
Enquire now for the latest training dates and your eligibility for subsidised training..
Average duration: 6 months.
MST20616
On Campus
More info
Possible job outcomes:
Design Assistant
Milliner Assistant
Fashion Design Assistant
Fashion Merchandiser
Get started in the fashion industry with a Certificate II in Applied Fashion Design and Technology (MST20616). In this nationally recognised qualification you’ll be drawing and interpreting basic sketches, using a sewing machine for fashion design, as well as modifying patterns to create basic styles. Completed on-campus over 1 year you’ll graduate ready to assist a chief fashion designer or milliner.
Enquire now for the full course brochure, eligibility for government subsidies, and a list of training centres..
Average duration: 12 months.
MST60119
On Campus
More info
Possible job outcomes:
Retail Manager
Senior Merchandiser
Fashion Designer
The MST60119 Advanced Diploma of Applied Fashion Design and Merchandising is for production and design specialists in the TCF (textile, clothing and footwear) industries. Over 12-18 months of study you will learn all aspects of TCF quality management as well as fashion industry trends and innovations, TCF fibre and fabric performance, presenting a design concept, estimating production costs, TCF computing technologies. Graduate with a range of fashion business and technical production skills. Enquire now for the full list of study units, specialisation electives, and upcoming enrolment dates..
Average duration: 12 months.
AUR21120
Traineeship
More info
Possible job outcomes:
Service Advisor
Car Salesman
Get the retail skills you need to thrive in the Australian automotive industry with the AUR21120 Certificate II in Automotive Sales. This nationally recognised qualification introduces you to the legal and safety requirements of an automotive workplace and allows you to specialise in either service station sales, bicycle sales, or outdoor power equipment. Whatever your choice you’ll gain skills in customer service, stock control, payment processing, and basic problem solving. Like to know more? Enquire now for the list of career outcomes and training providers that deliver this course..
Average duration: 12 months.
AUR31020
Online, On Campus, Traineeship
More info
Possible job outcomes:
Car Salesman
Parts Interpreter
Service Advisor
Learn to sell vehicles, spare parts, and services with the AUR31020 Certificate III in Automotive Sales. It’s a nationally recognised qualification that delivers the real-world skills you need to work and succeed in an automotive workshop and sales floor. This course covers workplace safety, customer service and complaints, processing sales, communication, stock control and warehousing. Enquire now for the course outline, training dates, and information about how to enrol..
Average duration: 12 months.
MST50119
On Campus
More info
Possible job outcomes:
Design Assistant
Fashion Design Assistant
Fashion Merchandiser
Become a TCF design assistant or product developer with the MST50119 Diploma of Applied Fashion Design and Merchandising. This nationally recognised qualification delivers a mix of skills in fashion design, product development, fashion business, and marketing. The course covers: quality standards, identifying suitable fibres and fabrics, understanding fabric performance and handling, interacting and networking with fashion industry identities, TCF computing technologies, analysing fit models, contour draping, fashion illustrations. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates..
Average duration: 12 months.
SHB20121
Online, On Campus
More info
Possible job outcomes:
Retail Assistant
Would you would love a job at a pharmacy, department store, or salon selling cosmetics? How about the SHB20121 Certificate II in Retail Cosmetics? This nationally recognised qualification will teach you how to recommend and sell beauty products, skincare products, and cosmetics. During your course you will learn how to design and apply makeup, create merchandising displays, communicate with customers, and carry out financial transactions. There is even scope to use Facebook and Instagram as sales tools. Enquire now to learn more about how to enrol in this exciting course and begin your career in the beauty industry..
Average duration: 12 months.
SIR10116
Online, On Campus, Traineeship
More info
Possible job outcomes:
Retail Assistant
Customer Service Representative
The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities..
Average duration: 6 months.
SHB30321
Online, On Campus
More info
Possible job outcomes:
Retail Assistant
Nail Technician
Beautician
Become a qualified nail technician with the SHB30321 Certificate III in Nail Technology. This nationally recognised qualification will teach you how to deliver a full range of nail services including manicures, pedicures, acrylic nail enhancements, and nail art. You’ll graduate job-ready with the skills you need to sell beauty products, process transactions, communicate with customers, and keep the nail salon hygienic and clean. Enquire now for the full list of study units, nail service competencies, and enrolment centres near you that offer this course..
Average duration: 12 months.
SIR20216
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Customer Service Representative
Retail Assistant
Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..
Average duration: 12 months.
SIR50116
Online, On Campus, Traineeship
More info
Possible job outcomes:
Retail Team Leader
Cafe or Restaurant Manager
Small Business Owner
Franchisee
Store Manager
Department Manager
Retail Manager
Cluster Manager
The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider).
The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package..
Average duration: 12 months.
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Courses by Location
Learn more about retail courses in your area.