Tourism Officer

A Tourism Officer works in various sectors of the tourism industry offering assistance to visitors and tour groups. You might help tourists plan their itineraries and make bookings or arrange details such as transport or accommodation. You might be involved in tourism promotion or work at a tourist attraction or destination. Tourism Officers might coordinate tours, greet visitors or provide information.

Tourism Officers should be organised and able to handle several tasks at one time. It’s important that you can communicate well with people from a range of backgrounds and provide excellent customer service. Tourism Officers should have good problem solving abilities and be able to work as part of a team.

Future demand High
Average yearly income $62,400
Skill level Unknown

How do I become a tourism officer?

All skill levels Beginner Experienced
SIT30122

Certificate III in Tourism
Blended, On Campus, Traineeship
4 - 24 months
$0 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent + 7 more
SIT20122

Certificate II in Tourism
Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $1,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator
Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Events Assistant Tour Coordinator Exhibition Coordinator Event Coordinator Conference Coordinator Function Coordinator Tour Advisor Museum Attendant Tourism Officer Reservations Agent + 7 more
SIT40122

Certificate IV in Travel and Tourism
Blended, Traineeship
6 - 24 months
$0 - $10,050
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide
Tourism Officer Reservations Agent Travel Agent Travel Consultant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Tour Coordinator Tour Guide Tourism Officer Reservations Agent Travel Agent Travel Consultant + 4 more
SIT30322

Certificate III in Guiding
Blended, Traineeship
6 - 12 months
$0 - $1,846
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Coordinator Tour Advisor Exhibition Coordinator
Museum Attendant Tourism Officer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Coordinator Tour Advisor Exhibition Coordinator Museum Attendant Tourism Officer + 2 more
SIT10122

Certificate I in Tourism (Australian Indigenous Culture)
Blended
6 months
$129
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant
Tourism Officer Reservations Agent
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Advisor Exhibition Coordinator Museum Attendant Tourism Officer Reservations Agent + 2 more
SITSS00078

Customer Service Skill Set
On Campus, Online
2 weeks
$0 - $355
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter
Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Bar Attendant Cafe Attendant Waiter Retail Assistant Tourism Officer Hotel Receptionist Concierge Customer Service Representative + 5 more
SIT30122

Certificate III in Tourism (Holiday Parks and Resorts)
Blended, Traineeship
12 months
$3,800 - $7,060
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator
Tourism Officer
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Reservations Agent Tour Advisor Tour Coordinator Tourism Officer + 1 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Exhibition Coordinator

An Exhibition Coordinator manages exhibitions, oversees setup, promotion, tours, and group bookings, requiring strong organisation, customer service, and multitasking skills.

Avg yearly income $77,480
Skill level Beginner

Tour Driver

A Tour Driver conducts guided tours, provides information on attractions, manages bookings, and must have strong organisational and customer service skills.

Avg yearly income $67,600
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Exhibition Manager

An Exhibition Manager organises industry showcases, coordinates logistics, liaises with stakeholders, and leads a team to ensure event success.

Avg yearly income $93,600
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Tour Advisor

A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.

Avg yearly income $62,400
Skill level Unknown

Museum Attendant

A Museum Attendant assists visitors, conducts tours, provides exhibit info, answers questions, and helps with setting up or maintaining displays.

Avg yearly income $60,320
Skill level Unknown

Tourism Development Manager

A Tourism Development Manager promotes tourism by developing strategies to increase visitors and collaborating with providers for marketing and events.

Avg yearly income $88,400
Skill level Unknown

Tourism Consultant

Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.

Avg yearly income $65,000
Skill level Unknown

Tourism Manager

A Tourism Manager develops and promotes tourism activities, creates marketing plans, manages projects, and collaborates with local stakeholders.

Avg yearly income $122,200
Skill level Unknown

Ticketing Coordinator

Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.

Avg yearly income $62,400
Skill level Unknown

Common questions

How much does a Tourism Officer earn?

In Australia, a full time Tourism Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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What are the job opportunities for a Tourism Officer?

The number of people working in this industry has grown strongly over the last five years. There are currently 4,700 people employed in this field in Australia and many of them specialise as a Tourism Officer. Tourism Officers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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Courses.com.au Team Industry expert

How do I become a Tourism Officer?

If you’re planning to work as a Tourism Officer, consider enrolling in a Certificate II in Tourism. This course covers a range of topics including customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Guiding, Certificate III in Tourism or a Certificate IV in Travel and Tourism may also be suitable.

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Courses.com.au Team Industry expert

Further reading

What can you do with a Diploma of Project Management?

12th November 2019

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