Receptionist

Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They maintain the presentation and cleanliness of the front reception area and keep waiting areas stocked with magazines and coffee.

As a Receptionist you could be answering the phone and directing calls, responding to email enquiries, taking bookings and appointments, or supporting the admin team with word processing and data entry tasks. From time-to-time you’ll be dealing with customer complaints and providing information about company products and services.

Future demand Low
Average yearly income $54,548
Skill level Beginner

How do I become a receptionist?

All skill levels Beginner Experienced
11040NAT

Certificate III in Career Advancement

Blended
4 months
$6,950
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
Office Assistant Receptionist
BSB20120

Certificate II in Workplace Skills

Blended, On Campus, Online, Traineeship
2 - 24 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Records and Information Management)

Blended, Online, Traineeship
2 - 18 months
$0 - $4,200
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSBSS00095

Cross-Sector Infection Control Skill Set

Online, Traineeship
1 day
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
10855NAT

Certificate III in English Proficiency

On Campus
6 months
$10,920
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
10853NAT

Certificate I in English Proficiency

On Campus
6 months
$7,103
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
11200NAT

Certificate II in Vocational Preparation for Women

Blended
6 months
$8,181
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
Administrative Assistant Receptionist
22642VIC

Certificate II in EAL (Employment)

On Campus
6 - 12 months
$0 - $237
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
Receptionist
10854NAT

Certificate II in English Proficiency

On Campus
6 months
$8,118
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

Further reading

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1st August 2024