Tourism, Travel and Hospitality Courses in Mackay

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

If you love travelling the planet why not become a travel consultant with the SIT30222 Certificate III in Travel? This nationally recognised training course opens the door to jobs with call centres, cruise lines, airlines, corporate travel companies, and travel agencies. Skills include: using computer reservation systems, providing advice on Australian and international destinations, arranging international flights and travel, making bookings, preparing quotes, engaging with customers, and more. Enquire now for the full list of study units, travel career outcomes, and upcoming enrolment opportunities near you..

Become a qualified pastry chef with the SIT31021 Certificate III in Patisserie. With this fantastic qualification you’ll have the skills to create fantastic bread and yeast products as well as specialist cakes, pastries, petit fours, biscuits and cookies, confectionary, and desserts. The course also covers: perishable stock control, modern cooking methods, kitchen hygiene and safety, food preparation equipment, planning and costing recipes. Enquire now for the full list of entry requirements, patisserie competencies, and enrolment opportunities in your area..

Want a supervisor’s role in the hospitality industry? How about enrolling in the SIT40422 Certificate IV in Hospitality? This nationally recognised qualification will develop your skills in leadership, communications, and customer services and qualifies you for departmental roles in hotels, clubs, restaurants, and casinos. The course offers specialist electives to support your career interests. Choose from: food and beverage, front office and portering, events, food safety, gaming, kitchen operations, computer operations and ICT, stock and cellar operations, security, office skills, and more. Enquire now for the full list of study units, elective choices (and their availability), and training providers who offer this qualification..

Become a senior pastry chef with the SIT40721 Certificate IV in Patisserie. This fantastic qualification will teach you how to design and produce sweet showpieces as well as a wide range of patisserie dishes including cakes, chocolate confectionary, marzipan, desserts, pastries, petit fours, breads and baked goods. You’ll also gain skills in leadership, stock control, and kitchen hygiene practices. Enquire now for the full list of study units, commercial pastry chef career outcomes, and upcoming enrolment opportunities in your area..

Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area..

Become a trade cook with the SIT30821 Certificate III in Commercial Cookery. This nationally recognised qualification will teach you how to safely prepare and cook a range of contemporary dishes including meats and poultry, seafoods, fruit and vegetables, cakes and breads, desserts, soups, and sauces. Even better you’ll learn how to work efficiently in the back-of-house and can specialise in either contemporary cooking and catering or Asian cookery. Enquire now for the list of study units, specialisation electives (and their availability) as well as training providers near you who offer this qualification..

Become a qualified chef and gain additional leadership skills with the SIT40521 Certificate IV in Kitchen Management. This nationally recognised qualification will take you beyond your chef’s qualification by teaching you how to roster and manage the entire kitchen staff. The course delivers all the skills you need to work as a chef — cooking contemporary dishes, operating a fully functional kitchen, and implementing a food safety program. Choose specialist electives in cookery and catering, Asian cooking, patisserie, or food and beverage. Enquire now for the full list of specialisation units (and their availability), commercial chef career outcomes, and enrolment centres near you..

The BSB50120 Diploma of Business (Operations) is for anyone in a business service role and requires hands-on operational skills. This nationally recognised training course will teach you how to manage budgets, financial plans, financial compliance, payroll, business resources, recruitment and onboarding, records and administrative systems. You’ll also gain management level skills in critical thinking, leadership, communication. Enquire now for the full list of study units, entry requirements and enrolment centres near you..

The SIT30122 Certificate III in Tourism (Holiday Parks and Resorts) equips individuals with well-developed tourism service, sales, and operational skills. Graduates can work as inbound tour coordinators, visitor information officers, or holiday park employees. They will use discretion and judgement to coordinate tourism services with some independence and under limited supervision. This qualification offers pathways to various tourism sectors, including tour operators, visitor centres, attractions, and small tourism businesses, allowing for multi-skilling or specialisation in planning and coordinating tourism services. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The SIT31121 Certificate III in Asian Cookery equips cooks with advanced skills in preparing Asian cuisine and a solid understanding of kitchen operations. It enables individuals to work independently, using their judgement and following established plans, policies, and procedures. Cooks will learn to create a variety of Asian dishes while applying well-developed culinary techniques, working under limited supervision. .

The Master of Laws is an advanced academic pursuit designed for law graduates aiming to deepen their legal expertise. This course offers a comprehensive exploration of diverse legal topics, facilitating a broader understanding of complex legal landscapes. Through rigorous academic engagement, students will refine their analytical capabilities, enhance their legal knowledge, and be better prepared for dynamic legal challenges. This degree is instrumental for those aspiring to achieve excellence in the legal profession on both national and international stages..

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..

Get a job as a commercial cook with the SIT30921 Certificate III in Catering. This nationally recognised qualification is perfect if you want to cook in catering outlets and bistros at public hospitals and aged care facilities — or even start your own mobile catering business. Competencies include: using food prep equipment, cooking and preparing simple dishes, cleaning kitchen premises and equipment, receiving and storing perishable stock, maintaining food safety, planning and costing out recipes. Enquire now for entry requirements, commercial catering career outcomes, and training providers near you that offer this qualification..

If you’re considering a career as a professional chef or want to work as a cook or kitchen hand right now, you can’t go wrong with the SIT20421 Certificate II in Cookery. This nationally recognised qualification introduces you to the the commercial kitchen workplace and teaches you how to prepare dishes to commercial standard. The course covers: using food prep equipment, hygiene for food handlers, perishable stock control, communicating with kitchen staff, kitchen safety. Choose electives that support your career growth: cooking and catering, Asian cookery, patisserie, customer service. Enquire now for the full list of study units, food industry career outcomes, and upcoming course openings in your area..

If you’d like a job at a restaurant, coffee shop, bistro, or mobile catering outlet you need a food handler’s certificate. The nationally recognised SITSS00068 Food Handling Skill Set meets these requirements and delivers the skills and knowledge you need to work in hospitality venues around Australia. The course covers: food hazards, cross contamination, temperature controls, personal hygiene, food-borne illness, cleaning and sanitising, infection controls, and much more. Enquire now for the list of hospitality competencies and upcoming next enrolment dates in your area..

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you..

Get started in the events and tourism industry with the SIT30522 Certificate III in Events. This nationally recognised qualification will teach you how to plan for small events and functions and provide administrative support. This includes marketing and promoting the event, then processing registrations with a computerised booking system. At the same time you’ll gain skills in customer service, computer applications, and interpersonal communication. Enquire now for the full list of study units, events and tourism career outcomes, and enrolment openings near you..

The nationally recognised short-course SITXFSA005 Use Hygienic Practices for Food Safety is often referred to as ‘Hygiene for Food Handlers’ and is the industry standard for restaurant, cafe, and bistro workers in Australia. The course covers: identifying food hazards and preventing food contamination, following critical work procedures, cleaning and sanitising food handling areas correctly, maintaining personal hygiene and infection controls. Enquire now for entry requirements, food handling competencies, and upcoming enrolment dates in your area..

Get your RSA certificate online or face-to-face with a Registered Training Provider (RTO) today by enrolling in the SITHFAB021 Provide responsible service of alcohol. This hands-on short course is mandatory for hospitality employees who work on licensed premises in Australia. The course covers: impacts of alcohol consumption on the human body, alcohol and the community, serving standard drink sizes, identifying intoxicated customers, refusing service, underage patrons, harm minimisation, and much more. Enquire now for the full list of training providers in your area that deliver the mandatory RSA course. PLEASE NOTE: the RSA course is different in some Australian states and territories. Contact your training provider before enrolling to ensure you have selected the correct course for your location..

The BSBSS00095 Cross-Sector Infection Control Skill Set is a nationally recognised short course for business, sales, and admin workers who need the skills to minimise the risk of infection in the workplace. The course will teach you how to identify infection related hazards in your work area, then take steps to minimise and control the risk. Competencies include: cleaning and sanitising work areas, personal hygiene, using masks and PPE, hand-washing and social distancing, COVID-19 controls. You’ll also learn to respond to non-compliance incidents and submit the correct reports. Enquire now for the full list of WHS competencies and the next available training dates..

Looking for a behind-the-scenes role at an art gallery, museum, or cultural centre? Try the CUA40820 Certificate IV in Arts and Cultural Administration. This nationally recognised qualification will teach you how to work and communicate with arts professionals, maintaining information systems, organising events and taking care of marketing. The course covers: workplace safety, team leadership, developing community networks, critical thinking, making presentations, using business technology, producing digital content, event administration, copyright compliance, and much more. Enquire now for entry requirements, arts career outcomes, and upcoming course dates..

Become a qualified pastry chef or cake decorator with the FBP30321 Certificate III in Cake and Pastry. This nationally recognised course is also a trade qualification and you’ll graduate with commercial grade baking skills. The course will teach you how to make and decorate contemporary cakes, pies, pastries, croissants, meringues, puddings, sponges, fillings, and artisan products. You’ll also gain essential back-of-house skills including OHS, food safety programs, recipe calculations, stock ordering, retail sales and inventory control. Enquire now for enrolment dates, study unit choices, and opportunities for subsidised training..

Are you looking to start your own business — or assist in the development of a larger startup? You need the BSB30220 Certificate III in Entrepreneurship and New Business. This nationally recognised qualification will help you investigate new business opportunities, organise finances, and develop a working business plan. You’ll also learn the critical compliance requirements of new business ventures in Australia, and graduate with an arsenal of administration skills. Enquire now for the list of study units, enrolment dates, and training centres near you. .

This nationally recognised training is designed to help businesses and individuals build their COVID-SAFE operating plans. Students will learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and respond to infection risks in organisations that include food handling in their operations. .

Would you like a senior role at a travel agency or call centre — or even leading tour groups at different tourist attractions around Australia? With the SIT40122 Certificate IV in Travel and Tourism you can specialise in either travel sales and bookings or tourism delivery, and you’ll also gain skills in leadership, customer service, and cultural awareness. Competencies include: building professional knowledge of the travel and tourism industry, providing outstanding customer experiences, managing conflict, monitoring and interpreting sales data, communicating with clients and customers. Enquire now for the full list of entry requirements, specialist electives (and their availability), and upcoming opportunities for enrolment in your area..

Do you work in the tourism and travel industry and want to step-up to team leader or unit manager? Try the SIT50122 Diploma of Travel and Tourism Management. This nationally recognise diploma is focused on leadership skills and you can choose electives that support a career in sales, tour groups, travel consulting, holiday parks and resorts. The course covers: developing advanced knowledge of the tourism and travel industry, managing customer service, interpersonal skills and conflict management, team leadership, financial management, business relationships and networking. Enquire now for the full list of entry requirements, specialist elective choices (and their availability), and upcoming enrolment opportunities in your area..

Level-up your career in the travel industry with the SIT60122 Advanced Diploma of Travel and Tourism Management. With this fantastic diploma you’ll have the skills you need to manage a travel agency or tourist attraction. The course covers: business risk management, strategies for enhancing the customer experience, financial management, marketing strategies, developing business relationships, communication and networking. Choose specialist electives in travel promotion, tourism delivery, leadership, and business administration. Enquire now for the list of entry requirements, career competencies, and training providers near you that offer this qualification..

Become a qualified baker with the FBP30521 Certificate III in Baking. This nationally recognised training course teaches you how to bake different types of bread, cakes, pastries, biscuits, and artisan products — at a commercial bakery. The course takes a year to complete, and you’ll graduate with the skills and confidence to operate a range of industrial mixers, ovens, and food preparation equipment. Enquire now for the list of entry requirements and opportunities for enrolment..

Work in upmarket restaurants, bistros, hotel and casino dining rooms with the SIT30722 Certificate III in Hospitality (Restaurant Front of House). This nationally recognised qualification will teach you how to welcome diners, manage table bookings, process bills and payments, plus oversee drink and table service. You can also choose electives in bar, coffee and wine service. Enquire now for the full list of elective choices and upcoming start dates..

Get a job at cultural heritage sites with the SIT10122 Certificate I in Tourism (Australian Indigenous Culture). This entry-level qualification will develop your knowledge of Australian indigenous culture and will give you the skills to sell gifts and souvenirs to customers, carry out basic cleaning of the premises (and equipment), and use basic digital technologies . The course also covers: worksite communication, on-the-job safety, assisting customers, presenting basic information about indigenous culture, and more. Enquire now for the full list of study units, tourism job outcomes, and upcoming enrolment dates..

Begin a career in your favourite outdoor activity with the Certificate III in Outdoor Leadership (SIS30619). This nationally recognised qualification will give you the confidence to co-ordinate a group activity as well as interpret the weather and environmental conditions, operate communications equipment, maintain equipment, manage group safety, and respond to an emergency. Choose career electives in abseiling, bushwalking, climbing, cycle touring, horse riding, 4WD, fishing, kayaking, canoeing, rafting, sailing, snorkeling, surfing, windsurfing, paddle boarding, or caving. Enquire now to find out the scope of different electives and the opportunities for enrollment..

Level-up your career in the hospitality industry with the SIT60322 Advanced Diploma of Hospitality Management. With this high-end diploma you could work as a hotel, club, or resort manager and you’ll gain the confidence and communication skills to manage large work teams and organisational finances. The course covers: business planning, customer service management, work health and safety management, venue compliance, and marketing. Choose specialist electives in operations, food safety, gaming, food and beverage, accommodation services, and business administration. Enquire now for the full list of entry requirements, specialist elective choices (and their availability) as well as upcoming enrolment dates..

Fancy a career as a pastry chef? The FBP20221 Certificate II in Baking prepares you for work in a contemporary bakery, or a trade apprenticeship in bread and pastry making. In this nationally recognised course you’ll learn how to make fresh bread and pastries as well as biscuits, cookies, and sweet yeast products. At the same time you’ll be introduced to the essentials of retail trading, food preparation equipment, and maintaining ingredient stores. Enquire now for the course schedule and a list of training centres..

The SIS20419 - Certificate II in Outdoor Recreation is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration..

Get a job in the tourism industry with the SIT20122 Certificate II in Tourism. This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event reception, museum attendant, and more. Enquire now for the full list of speciality electives (and their availability) and enrolment openings near you..

If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday parks and resorts, client and customer service, IT and administration. Enquire now for the list of entry requirements, specialist electives (and their availability) and upcoming enrolment dates..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package..