How do I become a airline customer service agent?
Certificate III in Travel
- There are no mandated entry requirements.
Certificate III in Aviation (Ground Operations and Service)
- There are no mandated entry requirements.
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Common questions
How much does an Airline Customer Service Agent earn?
In Australia, a full time Airline Customer Service Agent generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for an Airline Customer Service Agent?
There has been stable employment numbers in this industry over the last five years. There are currently 23,600 people working in this area in Australia and many of them specialise as an Airline Customer Service Agent. Airline Customer Service Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become an Airline Customer Service Agent?
A Certificate III in Travel is a great qualification if you’re planning a career as an Airline Customer Service Agent. This course will give you the skills to sell a range of tourism products and services. You’ll cover topics including providing advice on travel destinations, preparing quotes, making bookings and processing travel documents.