Reservations Agent

A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you might make reservations at accommodation venues. Reservation Agents also book clients into guided tours, special events or tourist attractions. You’ll prepare schedules and itineraries and make sure clients have all the information required for their trip.

Reservation Agents should have excellent multitasking skills and be able to manage their time well. It’s important that you are organised and can provide strong customer service. Reservation Agents must be able to communicate with clients and tourism service providers from a range of backgrounds.

Future demand Medium
Average yearly income $59,020
Skill level Beginner

How do I become a reservations agent?

All skill levels Beginner Experienced
SIT30222

Certificate III in Travel

Online
10 months
$5,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT30122

Certificate III in Tourism

Blended, On Campus, Traineeship
4 - 24 months
$0 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT20122

Certificate II in Tourism

Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $1,950
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT40122

Certificate IV in Travel and Tourism

Blended, Traineeship
6 - 24 months
$0 - $10,050
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT10122

Certificate I in Tourism (Australian Indigenous Culture)

Blended
6 months
$129
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT30122

Certificate III in Tourism (Holiday Parks and Resorts)

Blended, Traineeship
12 months
$3,800 - $7,060
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

What can you do with a Diploma of Business?

3rd March 2021