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Banking Officer Courses

A Banking Officer performs a range of duties in a bank, building society, credit union or other financial institution. You may serve customers and process bank transactions such as withdrawing funds or depositing cheques. Banking Officers answer customer enquiries, provide information on banking services and refer customers to specialist banking services.

Banking Officers should have strong attention to detail and must be good at following correct procedures. It’s important that you can provide good customer service and communicate with clients from a range of backgrounds. Banking Officers must be able to work as part of a team and manage their time well.

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Popular Banking Officer Courses

There is one course available for people who want to become a Banking Officer.

FNS42022
Online, On Campus
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COURSE DETAILS

Frequently Asked Questions

How much does a Banking Officer earn?

In Australia, a full time Banking Officer generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Banking Officer?

The number of people employed in this industry is expected to decline in coming years. There are currently 43,500 people working in this sector in Australia and many of them specialise as a Banking Officer. Banking Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

How do I become a Banking Officer?

If you’re interested in a career as a Banking Officer, consider enrolling in a Certificate IV in Banking Services. This course will give you the skills to sell financial products and services and manage a small work team. You’ll cover a range of topics including prospecting for new clients, implementing a sales plan, using multiple information systems and customer engagement technologies. You may be able to specialise in an area of interest such as customer services, lending or mobile banking.

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Job Pathways

Here are some potential career pathways within banking and credit services. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.