Duty Manager

A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any issues that arise. Duty Managers might liaise with customers, make sure staff have everything they need and attend to special events, private bookings or functions.

Duty Managers should have strong leadership skills and must be able to communicate well with their team. Customer service skills are important and you should be able to call on your problem solving abilities when required. Duty Managers should be organised and able to manage their time well. You’ll probably have to work irregular hours such as nights, weekends and holidays.

Future demand High
Average yearly income $93,600
Skill level Unknown

How do I become a duty manager?

All skill levels Beginner Experienced
SIT40422

Certificate IV in Hospitality

On Campus, Online
10 - 12 months
$0 - $4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT50422

Diploma of Hospitality Management

On Campus, Online
24 months
$12,000
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management

Blended, On Campus, Online, Traineeship
3 - 36 months
$0 - $59,455
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management (Food and Beverage)

On Campus
12 - 22 months
$0 - $11,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management (Commercial Cookery)

Blended, On Campus
12 - 22 months
$0 - $19,740
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT50422

Diploma of Hospitality Management (Food and Beverage)

Blended, On Campus
9 - 24 months
$0 - $6,600
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Bachelor of Hospitality Management

On Campus
3 years
$0 - $48,817
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

What can you do with a Diploma of Leadership and Management?

20th April 2021

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17th September 2019

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