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How do I become a shift manager?
Certificate IV in Hospitality
- There are no mandated entry requirements.
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Diploma of Hospitality Management
- There are no mandated entry requirements.
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Advanced Diploma of Hospitality Management
- There are no mandated entry requirements.
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Advanced Diploma of Hospitality Management (Food and Beverage)
- There are no mandated entry requirements.
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Advanced Diploma of Hospitality Management (Commercial Cookery)
- There are no mandated entry requirements.
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Diploma of Hospitality Management (Food and Beverage)
- There are no mandated entry requirements.
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Related occupations
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A Restaurant Supervisor manages staff, ensures smooth operations, handles customer issues, oversees reservations and events, and works irregular hours, requiring leadership skills.
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A Bar Attendant serves drinks, handles payments, cleans equipment, and provides customer service in bars, managing tasks quickly and working irregular hours.
Cafe Attendant
A Cafe Attendant serves food and drinks, takes orders, processes payments, and performs tasks like clearing tables and cleaning in a cafe.
Cafe Attendant
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Venue Manager
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A Barista prepares and serves beverages, takes orders, processes payments, and maintains equipment while providing excellent customer service.
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A Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
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A Rooms Division Manager oversees front desk, reservations, and housekeeping to maximise room occupancy while ensuring excellent guest service.
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A Food and Beverage Manager oversees dining operations, ensuring high standards in food quality, service, and staff performance while managing inventory.
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficiency, requiring leadership and organisational skills.
Bartender
A Bartender prepares and serves drinks, handles cash, maintains cleanliness, and ensures customer safety while creating a welcoming atmosphere.
Common questions
How much does a Shift Manager earn?
In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Shift Manager?
There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Shift Manager?
A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
Further reading
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