Shift Manager

A Shift Manager oversees operations at a bar, restaurant or dining venue. You’ll supervise a team of staff during a particular shift and make sure the facility is running smoothly. Shift Managers deal with any issues that arise and ensure customers are being looked after. You might take bookings over the phone, check supplies are available when needed and attend to any special functions taking place.

Shift Managers must be highly organised and able to handle several tasks at one time. It’s important you can work well in busy periods and must show strong leadership with your team. Shift Managers should have strong customer service skills and must be able to communicate well. You’ll often have to work irregular hours such as nights, weekends and holidays.

Future demand Medium
Average yearly income $102,388
Skill level Unknown

How do I become a shift manager?

All skill levels Beginner Experienced
SIT40422

Certificate IV in Hospitality

On Campus, Online
10 - 12 months
$0 - $4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT50422

Diploma of Hospitality Management

On Campus, Online
24 months
$12,000
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management

Blended, On Campus, Online, Traineeship
3 - 36 months
$0 - $59,455
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management (Food and Beverage)

On Campus
12 - 22 months
$0 - $11,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management (Commercial Cookery)

Blended, On Campus
12 - 22 months
$0 - $19,740
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT50422

Diploma of Hospitality Management (Food and Beverage)

Blended, On Campus
9 - 24 months
$0 - $6,600
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

Further reading

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20th April 2021