About Australian College of Commerce & Management

GAIN THE BUSINESS SKILLS YOU NEED TO START YOUR CAREER IN BUSINESS

The Certificate III in Business will ensure that you develop the key business skills needed to thrive in any workplace across a wide range of industries. Our course materials are written by industry experts and cover such critical subject areas as, effective communication, workplace safety, sustainability, teamwork and outstanding customer service.

EXPAND YOUR BUSINESS CAREER OPTIONS WITH THE SKILLS KEY TO LONG TERM BUSINESS SUCCESS

Build on your existing business skills with the Certificate IV in Business. Ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also master the techniques behind critical and creative thinking, professional development, business writing and safety management.

It is recommended that you have Certificate III in Business or Business Administration or at 2 years experence in office work before commencing this qualification.

DEVELOP NEW SKILLS IN HANDS-ON LEADERSHIP AND OPERATIONAL MANAGEMENT

Is your next step a leadership role? The Certificate IV in Leadership and Management offers leadership and management subjects to build essential leadership, prioritising, planning and communication skills.

For this qualification, you should have completed the Certificate III or have relevant work experience.

To gain the most from this qualification, you should be in a work or volunteer environment where there is group interaction and work activities.

LEARN ESSENTIAL PROJECT MANAGEMENT SKILLS AND CONTRIBUTE TO A SUCCESFUL WORKPLACE PROJECT OUTCOME

Formal, structured project management training is an essential tool to ensure that you are able to contribute to the success of a workplace project. The Certificate IV in Project Management Practice addresses all key topics for successful project implementation such as scope and time management, cost management and resource management. Select your choice of business electives to tailor your program.

For this qualification, you should have completed a Certificate III or have relevant work experience.

A QUALIFICATION TO SUIT THE MULTI-SKILLED OFFICE MANAGER

The Diploma of Business offers a broad spectrum of Subjects to suit a multi-skilled office manager, You will master the techniques behind critical and creative thinking, professional development, business planning, sustainability and client relationships.

For this qualification you should have completed the Certificate IV or have relevant work experience.

INITIATE, PLAN AND EXECUTE YOUR PROJECT ON TIME AND WITHIN SCOPE

The Diploma of Project Management will ensure that you can deliver your projects efficiently and on schedule by teaching you contemporary project management skills. Use your existing experience as a project team member and take the next step with the Diploma of Project Management that covers all critical areas of project management to an advanced level.

This qualification is not suited to people who do not have a background that includes basic project management or the Certificate IV qualification.

STRATEGIC DECISION MAKING AND CHANGE MANAGEMENT SKILLS THAT ARE ESSENTIAL FOR MODERN DAY OPERATIONAL MANAGERS

Advanced Diploma of Leadership and Management students will benefit from subjects that develop an understanding of strategic planning, business tactics and decision making, as well as how to shape, foster and control organisational change.

For this qualification, you should have completed the Diploma or have relevant work experience. This qualification is not suited to people who do not have past work background that involves operational management exposure.

ENHANCE YOUR COMPLIANCE KNOWLEDGE AND SERVICE SKILLS TO ADVANCE YOUR CAREER IN THE FINANCIAL INDUSTRY

The Certificate IV in Financial Services will help take you to the next level of your career in the Finance Industry, and allow you to upskill in areas that will suit your specific career goals and business needs. This qualification is ideal for a range of banking roles such as senior tellers, customer service officers, lenders and branch supervisors who are interested in taking the next career step.

For this qualification, you should have completed the Certificate III or have relevant work experience. This course best supports those with previous or current exposure to a financial services environment and with and understanding of legislative and compliance requirements. It is beneficial for students to be working in a finance and banking environment with supervision to assist with access to workplace policies and procedures for activities such as understanding credit processes, broking and general insurance quoting.

TAKING LEADERSHIP SKILLS TO THE NEXT LEVEL WITH PRACTICAL OPERATIONAL AND MANAGEMENT SKILLS

The Diploma of Leadership and Management delivers a broad spectrum of leadership and management learning to help you develop your existing skills and prepare for a management role. Learn effective team management, quality operational planning techniques and effective people performance management.

To gain the most from this qualification, students should have a past or current work background in a leadership or management role. In addition, consider Certficate IV in Leadership and Management if you have no past experience in effectively leading teams.

LEARN ADVANCED INFORMATION TECHNOLOGY SKILLS AND STAY UP TO DATE

The Certificate IV in Information Technology will provide you with the all-round technical skills you will need for a career in the areas of IT support, networks and troubleshooting. With a wide range of subjects covered, you will be rewarded with a well-rounded IT qualification.

To achieve best practical application of this course, it is required that you be in a work environment where you can practice some of the skills learnt.

A HANDS-ON PRACTICAL COURSE TO START YOUR IT CAREER

The Certificate III in Information Technology is a hands-on qualification that has a key focus on the skills and knowledge essential for any IT career. You will learn all the essential skills for a successful career in IT including how to run standard diagnostic tests, install and optimise operating system software and manage the migration to newer technology.

This Certificate III program takes advantage of the latest advances in virtual technology to safely transfer IT theory to practical application. Our students will have the opportunity to develop new skills or hone their existing IT abilities using a virtual laboratory specifically designed to provide a realistic IT experience. This means our learners can practice and experiment in a safe setting with no risk to operational systems or networks in the workplace.

LEARN THE ESSENTIALS OF HOME OR MICRO BUSINESS OPERATIONS

The Certificate III in Entrepreneurship and New Business is a course for those wanting to establish a home or micro business. Course content involves you researching your legal and insurance obligations. Then you will develop a detailed home or micro business feasibility proposal and learn how to plan for the needed finances for your home business.

A SPECIALIST HUMAN RESOURCES COURSE TO LEARN ALL HR KEY SKILLS

The Certificate IV in Human Resource Management covers all key HR functional areas to ensure a solid knowledge base for those entering the HR profession or those wanting to learn specific aspects of HR. By focusing on the policies and procedures that drive your recruitment, appraisal, industrial relations and retention processes, this Certificate IV qualification will ensure that you have a strong skill set in each HR specialist area.

For this qualification you should have completed a Certificate III or have relevant work experience. Students without a prior or current HR work background should expect that the study time and length of course will be longer and more intense. An alternative that may suit many students is to take a general business course and select a HR elective.

ESSENTIAL BUSINESS SKILLS WITH A CUSTOMER FOCUS FOR THOSE STARTING OUT IN OFFICE WORK

The Certificate II in Workplace Skills will give you the essential work skills needed to start a career in an office or business environment. Learn how to prioritise work tasks, help customers and work safely in a business environment.

ADDRESSING REAL LIFE ISSUES IN SMALL BUSINESS MANAGEMENT

The Certificate IV in Entrepenurship and New Small Business focuses on the necessary skills, knowledge and organisational processes needed to run an effective and successful small business. You will learn how to plan your business finances, market your business and understand your legal obligations as a small business owner or manager.

For this qualification you should have completed a Certificate III or have relevant work experience.

START YOUR LEGAL ADMINISTRATIVE CAREER AND WORK TOWARDS A RESPONSIBLE ROLE AS A LEGAL SECRETARY

The Certificate III in Legal Services is the ideal course to kick start your legal administration career towards that ideal Legal Secretary role. This qualification provides an essential background into how the legal sector operates and ensures that you are aware of the etiquette and legal terminology needed to carry out legal administration tasks.

A SPECIALIST MEDICAL ADMINISTRATION COURSE TO HELP YOU ENTER A REWARDING CAREER IN MEDICAL RECEPTION

The Certificate III in Business (Medical Administration) focusses on the specialist skills needed to work as a medical receptionist. You will learn about medical terminology, medicare accounts, skills to manage medical supplies and how to manage patient appointments.

DELIVER REWARDING CUSTOMER SERVICE THROUGH QUALITY CUSTOMER ENGAGEMENT

Certificate III in Business (Customer Engagement) addresses the skills needed in customer contact roles in the growing contact and service centre industry. These include skills to deliver a rewarding customer service experience, and the ability to manage priorities and workplace challenges. You will gain a solid understanding of service centre and call centre systems and culture.

KICK START YOUR ADMINISTRATION CAREER

The Certificate III in Business (Business Administration) is a specialist administration course designed for entry level administrative staff looking to increase their office skills. Possible elective choices include word processing, spreadsheets, scheduling, mail and business writing.

ENTER THIS SPECIALIST FIELD AND START YOUR CAREER IN RECORDKEEPING

Large organisations have sophisticated records management systems. Start a career in this specialist professional field with the Certificate III in Business (Records and Information Management). Learn about the control, retrieval and disposal of records, as well as the legislation and codes that apply to the record keeping sector.

It is required that you be working in a Records role during this qualification. Assessments require access to workplace records management procedures.

EXPAND YOUR BUSINESS AND MANAGEMENT CAREER OPTIONS WITH THIS BROAD QUALIFICATION TO COVER ALL ASPECTS OF YOUR BUSINESS ROLE

Develop your existing leadership and business skills with the Certificate IV in Business (Leadership). Ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also master the skills of team building, staff development, and demonstrating strong leadership skills.

It is recommended that you have Certificate III in Business / Business Administration or at least 2 years experience in office and/or leadership role before commencing this qualification.

ADVANCED BUSINESS ADMINISTRATION SKILLS TO DEVELOP YOUR ADMINISTRATION SKILLS AND CAREER OPPORTUNITIES

Build on your existing administration skills with the Certificate IV in Business (Business Administration). This qualification will ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also be able to choose between a range of Administrative electives such as word processing, spreadsheets, managing business resources, managing meetings and digital solutions for the workplace.

To enrol in this course you must have either Certificate III in Business Administration (or relevant work experience) or have intermediate skills with wordprocessing and spreadsheets.

ADVANCED RECORD MANAGEMENT SKILLS FOR RECORDS PROFESSIONALS

Build on your existing business and recordkeeping skills with the Certificate IV in Business (Records and Information Management). Ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also master the advanced skills you need to properly control essential business records, apply appraisal and classification systems and implement correct disposal actions.

To enrol in this course you must have either Certificate III in Recordkeeping , Certificate III in Business (Records and Information Management) or over 2 years experience in a specialist Records role.

EXPAND YOUR BUSINESS CAREER OPTIONS WITH THIS COMPREHENSIVE PROGRAM DESIGNED TO DELIVER A BROAD RANGE OF SKILLS KEY TO YOUR BUSINESS SUCCESS

Build on your existing business skills with the Certificate IV in Business (Business Operations). Ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also master the techniques behind critical and creative thinking, professional development, business writing and safety management. As a special focus under Business Operations, you will also develop your marketing and operational planning skills.

It is recommended that you have Certificate III in Business or Business Administration or at least 2 years experience in office work before commencing this qualification.

DEBT COLLECTION AND MERCANTILE AGENTS - MEET THE CAPI REQUIREMENTS

The Certificate III in Mercantile Agents ensures that you are knowledgeable about compliance obligations and legal processes, as well as meeting organisational standards for debt collection activities. You will also meet CAPI licensing obligations that are required in some states.

A STRONG FOUNDATION TO START A CAREER IN THE FINANCE SECTOR

This Certificate II in Financial Services is the perfect starting point for a career in banking. You will develop a greater understanding of the skills and traits needed to work in an office / branch role. In addition, by looking at personal budgeting and savings plans, you will have the basic financial literacy for a future role as a customer service officer, teller, cashier, lending or administration officer.

DRIVE YOUR BROKING CAREER TO GREATER SUCCESS WITH ENHANCED NETWORKING SKILLS

On completion of the Diploma of Finance and Mortgage Broking you will gain a clear understanding of advanced broking skills, loan structures and risk management. Learn successful networking approaches to grow the opportunities and strategies to meet compliance obligations.

To be a broker you must have knowledge of lending processes. ACCM therefore require you to have relevance broking or loans work history or have completed a relevant lending or broking certificate IV level course to start the Diploma.

ENTER THE EXCITING FIELD OF FINANCE AND MORTGAGE BROKING

The Certificate IV in Finance and Mortgage Broking will deliver the skills and specialist knowledge needed to operate as a successful and effective finance or mortgage broker. This course has been tailored to meet the requirements of ASIC RG206, and ensures a thorough understanding of the key lending requirements around responsible lending and disclosure.

This qualification has been replaced by FNS41820 Certificate IV in Financial Services. It is recommended that you enrol in that qualification unless there is a specific reason where we agree that this qualification is more suited to your circumstances.

ACCM College is in the process of offering that qualification. If you wish to enrol immediately you can enrol in this qualification and we will transition you to the newer one as soon as we can and at no cost. The “transition date” for this qualification is 29 June 2021.

To be a broker you must have a knowledge of the lending processes. For this qualification you should have completed the Certificate III or have relevant work experience.

START YOUR CAREER IN TRANSPORT, LOGISTICS AND WAREHOUSING

This qualification covers the essential knowledge and skills required to work and succeed in a warehousing environment. Our subjects cover foundational topics such as: Despatching Goods, Receiving and Storing Stock, and also how to follow security procedures for cargo and goods. Critical communication skills are covered in-depth to ensure that learners can work effectively with colleagues and customers. This program specifically addresses legal current obligations under Workplace Health and Safety, Chain of Responsibility and Fatigue Management laws in a practical and engaging way.

A warehouse or logistics environment is necessary to be able to undertake practical activities required in this qualification, eg picking products; putaway; inventory stocktake, manual handling. A minimum 70 hours of work must be undertaken.

COMPREHENSIVE SUPPLY CHAIN SKILLS AND KNOWLEDGE

This qualification covers the essential knowledge and skills to work and succeed in a supply chain environment. Our subjects cover such crucial topics as: despatching goods; receiving and storing stock, and also how to follow security procedures for cargo and goods. Critical communication skills are covered in-depth to ensure that learners can work effectively with colleagues and customers. This program specifically addresses legal current obligations under Workplace Health and Safety, Chain of Responsibility and Fatigue Management laws in a practical and engaging way.

It is recommended that you have either 6 months experience in a warehouse or logistics role or have completed a relevant Certificate II qualification before starting this Certificate III level qualification.

A warehouse or logistics environment is necessary to be able to undertake practical activities required in this qualification, eg picking products; putaway; inventory stocktake, manual handling. A minimum 70 hours of work must be undertaken.

A FLEXIBLE DIPLOMA FOR FINANCIAL SERVICES PROFESSIONALS

The Diploma of Financial Services is considered to be one of the most flexible diploma qualifications for financial service managers and leaders. Select a range of electives that suit your needs to enable you to specialise or to branch out and open up a broader range of career opportunities.

For this qualification you should have completed the Certificate IV or have relevant work experience.

BUILD YOUR BANKING CAREER BY QUALIFYING IN LENDING, MOBILE BANKING OR SALES AND SERVICE

The Certificate IV in Banking Services is tailored to focus on lending, sales and service. This qualification will help you gain the knowledge needed to develop your retail banking career in the direction you want to take.

For this qualification you should have completed the Certificate III or have relevant work experience. This qualification best supports those with previous or current exposure to a financial services environment and with and understanding of legislative and compliance requirements. It is beneficial for students to be working in a finance and banking environment with supervision to assist with access to workplace policies and procedures for activities such as understanding credit processes, broking and general insurance quoting.

A STRONG FOUNDATION IN ACCOUNTS CLERICAL SKILLS AND ACCOUNTS PAYABLE & RECEIVABLE

The Certificate III in Accounts Administration qualification looks at the accounts clerical tasks of accepting and processing customer payments into an accounts software package and paying business bills. You will also learn key support functions like writing letters and basic word processing skills.

ADVANCED ACCOUNTING SKILLS THAT DELIVER BUSINESS NEEDS

If you would like to gain a more in-depth understanding of business tax, tax returns and the principles of company accounting, then the Diploma of Accounting is the qualification you need. It will also expand your knowledge around the preparation of budgets and forecasts, and provide an increased awareness of internal control procedures within an organisation.

In addition to completion of the Certificate IV or equivalent skillset, you also need to have relevant work experience as part of the entry requirements.

LEARN ABOUT HIGHER LEVEL CREDIT MANAGEMENT ISSUES LIKE INSOLVENCY AND LEGAL PROCEEDINGS

The Diploma of Credit Management will give you the higher level skills and knowledge needed in credit control. On completion of this course you will have developed the essential skills to critically review policies and procedures around credit management to enable you to identify potential risks. Key components of this course are learning about warning signals in personal and corporate insolvency cases.

It is a requirement for entry into the course that you have a relevant Certificate IV level qualification. It is advised that those undertaking this course should have a minimum of 3 years’ experience in a credit role and an understanding of the key requirements of credit management which is approving credit, managing risk within legal frameworks, understanding personal and corporate insolvency and the process of legal proceedings.

Access to actual workplace policies and procedures will assist with the policy development assessment.

STEP UP TO MANAGEMENT IN BANKING SERVICES

If you are a branch manager, team leader, or branch supervisor then this Diploma of Banking Services qualification will play a big part in the success of your sales and service program. Practical activities allow you to get immediate benefit from the qualification.

This qualification level is best positioned for students who have completed at least a Certificate IV level qualification in banking or financial services or have knowledge of leadership and management principles in a banking, finance or credit related industry.

Access to actual workplace policies and procedures will assist with the following subjects: Performance Management, Selling Financial Products, Loan Securities and Risk Management and Understanding Consumer Credit.

SALES AND CULTURAL CHANGE MANAGEMENT SKILLS FOR AN UP AND COMING LEADER IN BANKING SERVICES

The Advanced Diploma of Banking Services Management will help you develop high level skills in managing people performance and the co-ordinating the sale of financial products and services. These are key skills in the ever changing banking sector. Other subjects include organisational change and continuous improvement with a focus on customer service management.

It is recommended that you have prior Diploma level qualifications; and as a minimum Certificate IV level qualifications. Students who do not have any background in banking or finance should not enroll directly into this qualification. A minimum 3 years of experience is required and should include exposure to senior management roles or product sales management or a relevant Diploma level qualification. Subjects require a higher level of detail in responses and independent research is required.

GIVING YOU THE SPECIALIST ACCOUNTING AND BOOKKEEPING SKILLS TO SUPPORT YOUR BUSINESS

The Certificate IV in Accounting and Bookkeeping qualification delivers learning outcomes in manual double entry bookkeeping and computerised accounting (using MYOB or XERO). It covers all key accounting functions such as accounts payable and receivable, bank reconciliation and processing journals. payroll, preparing financial statements and preparing a BAS. This qualification will start your accountancy or bookkeeping career.

DEVELOP YOUR COMPLIANCE KNOWLEDGE AND SERVICE SKILLS FOR A CAREER IN FINANCIAL SERVICES

The Certificate III in Financial Services will develop your finance industry and compliance knowledge as well as develop essential skills in customer service. You can also meet ASIC RG146 Tier 2 accreditation requirements as part of your elective subject choice. Or choose general finance and accounts clerical subjects if banking isn't your focus.

DEVELOP STRONG SPECIALIST CREDIT MANAGEMENT SKILLS

This Certificate IV in Credit Management is ideal for new lenders and internal collections officers. As part of the course, you will learn how to process applications for credit, implement risk management strategies and resolve disputes - all of which are key areas in the credit management industry. Whether a lender or a collector - learn about both parts of the credit management role.

It is a requirement for entry into the course that you have completed a relevant Certificate III level qualification or have 2 years relevant credit, collections or lending experience.

It is also a requirement for entry into the course that you have a relevant credit, collections or lending role or have completed a relevant Certificate III level qualification.