Medical Secretary

A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s office or at another type of health clinic. Medical Secretaries answer phone calls and make appointments, handle correspondence and take patient payments. You might also deal with patient enquiries and liaise with other healthcare providers.

Medical Secretaries need excellent customer service skills and should have good interpersonal abilities. You should be organised, have good time management and be able to handle several tasks at one time. Medical Secretaries should be good communicators and be able to maintain patient confidentiality.

Future demand Medium
Average yearly income $57,200
Skill level Beginner

How do I become a medical secretary?

All skill levels Beginner Experienced
BSB30120

Certificate III in Business (Medical Administration)

Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT37315

Certificate III in Health Administration

On Campus, Online
3 - 12 months
$0 - $3,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47715

Certificate IV in Medical Practice Assisting

Blended, On Campus
4 months
$7,500
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT47321

Certificate IV in Health Administration

Online
12 months
$0 - $3,095
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB50120

Diploma of Business (Records and Information Management) (Specialising in Health Administration)

Online
14 months
$3,595
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
HLT23221

Certificate II in Health Support Services (Health Administration)

Blended, On Campus
6 - 12 months
$0 - $3,600
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
10795NAT

Diploma of Healthcare Documentation

Online
12 months
$4,800
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Legal Secretary

19th April 2021

What can you do with a Certificate III in Business Administration (Medical)

1st September 2020