Application Support Analyst

An Application Support Analyst provides technical support for software applications, ensuring smooth operation and user satisfaction. You’ll troubleshoot issues, assist users, and perform system maintenance to enhance application performance. Key responsibilities include monitoring functionality, documenting processes, and collaborating with development teams to resolve problems.

Strong problem-solving and communication skills are essential. You must be detail-oriented and able to work under pressure to ensure that applications effectively support business operations.

Future demand High
Average yearly income $78,000
Skill level Advanced

How do I become a application support analyst?

All skill levels Beginner Experienced

Bachelor of Information Technology (Software Development)

Blended, On Campus
3 years
$0 - $148,500
  • There are no mandated entry requirements.
Additional requirements may apply.
ICT50220

Diploma of Information Technology (Advanced Networking and System Administration)

Blended
12 months
$17,820
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
Application Support Analyst
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Further reading

What is the Role of a Business Analyst?

14th October 2022)

What Skills Does a Data Analyst Need?

25th November 2022)

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023)