Department Manager

A Department Manager oversees the daily operations of a section of a retail store. You might set sales targets, check financial progress and provide reports to whole store managers. Department Managers supervise staff working in their area and may provide training for new team members. You’ll monitor stock levels and organise promotional displays and activities.

Department Managers must be able to motivate their team and communicate well with staff and customers. You’ll need to be a good problem solver and should have excellent customer service skills. Department Managers should be organised and able to handle several tasks at one time.

Future demand High
Average yearly income $104,000
Skill level Unknown

How do I become a department manager?

All skill levels Beginner Experienced
BSB40320

Certificate IV in Entrepreneurship and New Business

Online
10 months
$3,695
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR50116

Diploma of Retail Leadership

Blended, On Campus, Traineeship
12 - 24 months
$0 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR40316

Certificate IV in Retail Management

Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,778
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

What can you do with a Certificate IV in Property Services (Real Estate)?

27th October 2020