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Become a licensed security guard (unarmed) with the Certificate II in Security Operations (CPP20218). You will learn how to provide security services for a range of clients while protecting yourself, patrons, and the general public. The course covers: first aid, basic self defence, screening people and personal effects, conducting patrols, crowd control, managing intoxicated people, removing persons from premises. Enquire now for enrolment opportunities in your state or territory..

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

Become a qualified personal carer with the CHC33021 Certificate III in Individual Support. This nationally recognised qualification allows you to enter one of Australia’s most rapidly growing work sectors and you can specialise in either aged care or disability support. The course covers: supporting independence and wellbeing, recognising healthy body systems, communication protocols in health and community services, implementing infection controls, workplace safety for direct client care, recognising risk of falls, visiting client residences, assisting with client medications, and much more. Enquire now for the full list of study units, personal care career outcomes, and course openings in your area..

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Get the skills you need to manage your department (or even the whole venue) with the SIT50422 Diploma of Hospitality Management. This nationally recognised qualification will give you a more sophisticated knowledge of the hospitality industry in Australia and develop your skills in leadership, communication, and business administration. The course covers: customer service management, budgeting and financial management, rostering, risk management and compliance. Choose additional electives to support your carer in commercial cookery, food and beverage, gaming, Asian cooking, accommodation services, or back of house. Enquire now for the full list of entry requirements, hospitality management career outcomes, and upcoming enrolment opportunities in your area..

Become a qualified chef and gain additional leadership skills with the SIT40521 Certificate IV in Kitchen Management. This nationally recognised qualification will take you beyond your chef’s qualification by teaching you how to roster and manage the entire kitchen staff. The course delivers all the skills you need to work as a chef — cooking contemporary dishes, operating a fully functional kitchen, and implementing a food safety program. Choose specialist electives in cookery and catering, Asian cooking, patisserie, or food and beverage. Enquire now for the full list of specialisation units (and their availability), commercial chef career outcomes, and enrolment centres near you..

The Certificate II in Transport Security Protection (AVI20118) is the minimum qualification for screening and examination officers at airports, maritime and cargo ports in Australia. Over 6 months of part-time study (including a 10 day on-campus intensive) you will learn how to undertake a physical search of cargo and luggage — identifying (and handling) weapons, explosives, and prohibited items. The course offers the following elective specialisations: air cargo examination, domestic airport screening, international airport screening, and maritime screening. Enquire now for pre-enrolment requirements and a list of upcoming training dates..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

The Certificate II in Community Services (CHC22015) is a great choice for students wanting a pathway into the workforce as community services workers. Students gain the foundation skills required to communicate with clients and exchange routine information, as well respond to their immediate needs. The course places a great emphasis on interpersonal skills, personal safety and working with people from different cultural backgrounds. The Certificate II in Community Services (CHC22015) is a nationally recognised training qualification and part of the official Community Services Training Package..

If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday parks and resorts, client and customer service, IT and administration. Enquire now for the list of entry requirements, specialist electives (and their availability) and upcoming enrolment dates..

The CPP31318 Certificate III in Security Operations is for licensed security guards and crowd controllers who need specialist skills in cash-in-transit or the use of weapons and restraints. You’ll improve your leadership, conflict management and negotiation skills and choose electives that support additional licensing requirements (firearms, batons and handcuffs, canine, cash-in-transit, or control room operations). Enquire now for the full list of specialisation units and entry requirements..

The nationally recognised course HLTAID010 Provide Basic Emergency Life Support is for workplace first aiders and medics. It articulates into a number of qualifications for paramedics, nurses and emergency first responders and is completed during a one-day intensive. You will learn how to respond to an emergency situation, manage casualties at an incident scene, perform CPR, and administer life-saving O2. The course also requires you to complete theory and assessments online. Enquire now for the course delivery structure, intake dates, and enrolment requirements..

A Provide Cardiopulmonary Resuscitation (CPR) course will give you the practical skills to help a casualty experiencing cardiac arrest. You might need this training for your employment, particularly if you are a designated first aider at your workplace. The course is also suitable for anyone wanting to have the skills to assist in an emergency situation. The Provide Cardiopulmonary Resuscitation (CPR) course prepares you for a range of emergency situations. You’ll learn to provide basic resuscitation, including the use of compressions and rescue breaths. The course explores CPR techniques for adults, children and infants and you’ll also develop the skills to use an automated external defibrillator (AED). Enquire now for entry requirements and course dates..

Being able to follow infection controls and essential health standards is rapidly becoming the ‘must-have’ workplace certification in Australia. HLTINFCOV001 Comply with infection prevention and control policies and procedures is a short-course that will teach you (or your staff) how to follow standard precautions to minimise and prevent the transmission of disease. The course is suitable for all industries and covers: hand washing, personal hygiene, waste disposal, wearing PPE, cleaning and sanitising, recognising infection risks, responding to procedural breaches and contamination issues, and much more. Enquire now for the full scope of study knowledge, course outcomes, and upcoming enrolment dates..

The nationally recognised short-course SITXFSA005 Use Hygienic Practices for Food Safety is often referred to as ‘Hygiene for Food Handlers’ and is the industry standard for restaurant, cafe, and bistro workers in Australia. The course covers: identifying food hazards and preventing food contamination, following critical work procedures, cleaning and sanitising food handling areas correctly, maintaining personal hygiene and infection controls. Enquire now for entry requirements, food handling competencies, and upcoming enrolment dates in your area..

The SITXFSA006 Participate in Safe Food Handling Practices outlines the skills and knowledge required for safe food handling during storage, preparation, display, service, and disposal. It necessitates adherence to predetermined procedures within a food safety program. Applicable to all organisations with kitchen facilities, including restaurants, cafes, clubs, hotels, and various catering services, this unit pertains to food handlers engaged in daily food-related tasks. Businesses must designate a certified food safety supervisor competent in this unit, verified through a registered training organisation. Enquire now for a full list of entry requirements and available enrolment dates..

The SIRRFSA001 Handle Food Safely in a Retail Environment unit outlines the requirements for individuals already employed in retail food roles and experienced in food handling. It is unsuitable for those lacking food handling experience. This unit covers performing safely in food handling, adhering to organisational procedures, and complying with relevant laws and standards. It is applicable to roles involving direct food handling responsibilities. Enquire now for a full list of entry requirements and available enrolment dates..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..