Vocational Education and Training
All Cornzal Courses
Kick start your career with this entry-level course in business administration. This course will give you the practical skills to successfully work in an office or business environment.
Learn how to design and produce spreadsheets, write simple documents, organise schedules, and become a valued team member.
The Certificate III in Business is suited to those who are new to the workforce or those seeking a new career pathway with little to no experience in administration. This is a very large occupation with over 182,000 job openings expected over the next five years, ensuring strong job outcomes for graduates.
Successful completion of the course provides you with the practical skills to work in many office and business roles. You will also develop a solid foundation for further study.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
You will learn how to work effectively in the hospitality industry, study customer service, discover how to mentor others in job skills and boost your cultural awareness.
Learn more- Catering Assistant
- Waiter
- Hotel Porter
- Hotel Receptionist
- Bar Attendant
- Gaming Attendant
- Cafe Attendant
- Concierge
- Kitchen Attendant
- Barista
- Trainee
- Chef
- Cellar Door Manager
- Food Safety Supervisor
- Night Auditor
- Bartender
- Customer Service Manager
- Tour Guide
- Community Organiser
- Tour Driver
- Cooks Assistant
- Sandwich Hand
- Fast Food Assistant
- Executive Housekeeper
Start your career in tourism with this entry-level course. This course will qualify you to work across several strong-growth industries such as tourism, business, and events. You will have the skills to seek employment as a tour coordinator or tourism assistant.
This course will give you the skills you need to provide advice on domestic destinations, customer service, provide visitor information, prepare and delivery commentaries, financial transactions, workplace health & safety and cultural sensitivity. Our experienced team of industry professionals will provide you with the tools you need to succeed.
Successful completion of this course will qualify you to become an inbound tour coordinator, tourism assistant, tour guide or visitor information officer. It will also give you the foundation knowledge to undertake further studies in either tourism, events, or business.
Learn moreThis qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide, and support your own team while organising and monitoring their workload.
Our BSB40520 Certificate IV in Leadership and Management will give you the skills that will allow you to analyse information to apply solutions to a range of dynamic business problems.
The Australian Government’s Job Outlook service informs, demand for office management roles is expected to experience stable growth over the next five years. This is a very large occupation with job opportunities available across industries including construction, professional services, and education and training.
This course is facilitated by expert teaching staff who have a high degree of industry experience who can guide you successfully through your studies. You will learn how to communicate effectively as a workplace leader, develop presentations, implement an operational plan, uphold customer service standards, and implement a strategy of continuous improvement.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- Team Administrator
- General Manager
- Presales Consultant
- Regional Manager
- Project Officer
- Retail Team Leader
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Community Engagement Officer
- Landfill Supervisor
- Investigation Manager
- Customer Success Manager
- Customs and Border Protection Officer
- Venue Manager
- Regional Coordinator
- Cellar Door Manager
- Head of Digital Strategy Transformation
- Operational Risk Manager
- Innovation Strategist
- Operations Officer
- IT Business Analyst
- Music Manager
- Sales Representative
- Telemarketer
- Sales Consultant
- Workshop Manager
- Cleaning Supervisor
- Plant Supervisor
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. You operate independently, have responsibility for others and make a range of operational business decisions./p>
Increase your hospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and get the skills you need to take in a management role in the hospitality industry.
Learn more- Motel Manager
- Gaming Manager
- Hotel Manager
- Restaurant Supervisor
- Gaming Supervisor
- Front Office Supervisor
- Cafe or Restaurant Manager
- Duty Manager
- Shift Manager
- Bar Manager
- Night Auditor
- Kitchen Manager
- Demi Chef
- Chef de Partie
- Venue Manager
- Event Planner
- Cellar Door Manager
- Food Safety Supervisor
- Club Manager
- Cooks Assistant
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Reservations Manager
- Bakery Manager
- Executive Housekeeper
Start your career in community services with this entry-level qualification. This course will give you the foundation skills required to enter the community services industry or complete further studies in this field.
According to the Australian Government’s Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.
This qualification will give you core skills to work within a community framework, be a first port of call for clients, and work with people from diverse backgrounds. Our team of highly sought-after industry professionals will equip you with the tools you need to succeed in the field and connect you with potential future employers. /p>
Successful completion of this course will qualify you to seek employment as an assistant community services worker in a diverse range of settings. /p>
Learn moreMake a start in your career in the community services industry with this entry-level qualification. This course will give you the skills you need to provide individualised support and care to people in aged care and home, and community settings.
According to the Australian Government’s Job Outlook service, the number of people working as aged and disability carers is forecast to grow very strongly in the coming years. With around 179,000 job openings expected over the next five years, graduates with skills in this area will be in high demand.
You will learn how to support independence and wellbeing, gain a variety of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to provide home and community support services to facilitate the empowerment of older people, people with a disability, and people living with dementia.
Our highly-experienced teachers provide one-on-one guidance and support every step of the way to ensure you have the knowledge and skills needed to succeed in the field./p>
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Care Coordinator
- Community Support Worker
- Patient Care Assistant
- Peer Support Worker
- Residential Care Officer
- Senior Support Worker
- Support Worker
- Trainee
- Kennel Hand
- Animal Shelter Attendant
- Remedial Yoga Therapist
- Hospital Orderly
Establish valuable skills and basic knowledge and gain hands-on experience with this entry-level qualification in retail services. You will become competent in a range of activities and skills within the retail sector.
You will learn how to engage customers and work effectively in a service environment, how to produce visual merchandise displays, organise and maintain the store environment, and advise on products and services.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Learn moreStep into one of the largest global industries and launch your retail career and enhance your organisational and administrative skills to become a highly sought-after Assistant, Receptionist, Clerk, or Administration Officer.
Certificate III in Retail covers a range of retail operational knowledge and practical skills, suitable for individuals who have primary responsibility of engaging customers, maintaining daily store operations, and delivering on organisational expectations, in various store settings such as specialty stores, supermarkets, department stores and retail outlets.
At this level you may be responsible for supervising other team members and monitoring day-to-day workplace operations.
Learn moreKick start your career learning the basic skills and knowledge required to begin your journey in the hospitality industry. Collaborate in group work to become employment ready or continue with further study.
According to the Australian Government’s Job Outlook service, experienced waiters, café workers and other hospitality workers are in high demand. Strong future growth is predicted In these areas with over 200,000 job openings expected over the next five years.
This course offers you an introduction to hospitality and develops your skills and knowledge preparing you for your start in the industry. Learn the basic skills to work effectively and safely, discover how to interact with customers, increase your hospitality knowledge and skills and boost your cultural awareness.
Successful completion of this course will enable you to continue on to the Certificate III in Hospitality or enter the workforce at an entry level position.
Learn moreUpgrade your career with this high-level qualification, giving you the skills you need to seek employment in a managerial role across a broad range of industries including manager in human resources, business, or sales.
This is a very large occupation with job opportunities available across industries including construction, professional services, and education and training.
You will be mentored in team leadership and management, discover how to utilise emotional intelligence to maximise team outcomes, and learn how to develop and implement an operational plan to facilitate effective workplace practices.
This course is facilitated by expert teaching staff who have a high degree of industry experience who can guide you successfully through your studies and beyond.
Learn more- Office Manager
- Team Leader
- Supervisor
- Project Coordinator
- Assistant Manager
- General Manager
- Area Manager
- Presales Consultant
- Regional Manager
- Service Director
- Team Administrator
- Governance Coordinator
- Creative Entrepreneur
- ICT Project Manager
- Data Miner
- Product Specialist
- Digital Project Manager
- Corporate Services Manager
- Account Manager
- Senior Risk Manager
- Park Manager
- Information Officer
- Customer Service Officer
- Life Coach
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- Logistician
- Innovation Manager
- Event Planner
- Strata Manager
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Conservation Manager
- Venue Manager
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Winemaker
- Vineyard Manager
- Planning Officer
- Social Media Strategist
- Cellar Door Manager
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Customer Experience Manager
- Innovation Strategist
- Operations Officer
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Customer Service Assistant
- Reservations Manager
- HVAC Technician
- Council Member
- Bakery Manager
- Clinical Coder
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Service Manager
- Helicopter Pilot
- Flying Instructor
- Concreter
- Parts Manager
- Steel Fixer
- Executive Housekeeper
- Surveyor Assistant
- Plant Manager
- Fleet Manager
This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Learn moreThis qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour, and removing persons from premises.
Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work, and learning.
Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication. Please refer to the CPP Companion Volume Implementation Guide for information.
Learn moreThis qualification includes the units of competency required by Transport Security Screening Officers to perform transport security screening functions including, controlling access to security sensitive areas, undertaking physical searches, and identifying and handling weapons, explosives and prohibited items. A Transport Security Screening Officer must also apply effective communication skills to work in a broad range of transport security protection roles.
Individuals seeking accreditation as a Transport Security Screening Officer should check industry specific accreditation requirements with the Aviation and Maritime Security Division of the Department of Home Affairs.
Learn moreThis qualification is suitable for individuals who already hold a Queensland Security Licence and wish to broaden their skills and knowledge in security operations and lead security teams in the field. It provides a pathway to further learning and work in various security roles and settings, including security risk management.
The qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting and guarding property, and screening entry, monitoring behaviour, and removing persons from premises.
The Certificate III in Security Operations course does not provide you with additional functions that you can add to your existing security licence. This qualification is for those in the industry who wish to gain further skills and for professional development.
Learn moreThis unit of competency describes the skills and knowledge required to recognise and respond to life-threatening emergencies in line with the Australian Resuscitation Council (ARC) Guidelines.
This unit applies to all workers who may be required to provide an emergency response in a range of situations, including community and workplace settings.
Learn moreIn Australia, being able to follow infection control and important health standards has become an essential workplace certification. The HLTINFCOV001 Comply with infection prevention and control course provides you with the knowledge and training required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
It gives you the skills to effectively complete hand hygiene and care, use personal protective equipment, handle waste, enforce clean and contaminated zones, surface cleaning and limiting contamination.
It gives you the skills to effectively complete hand hygiene and care, use personal protective equipment, handle waste, enforce clean and contaminated zones, surface cleaning and limiting contamination.
Learn moreIn most industries hygienic practice for food safety is a must and this unit will give you the skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.
This unit applies to all organisations with permanent or temporary kitchen premises or smaller food preparation or bar areas.
This includes restaurants, cafes, clubs, hotels, and bars; tour operators; attractions; function, event, exhibition and conference catering; educational institutions; aged care facilities; correctional centres; hospitals; defence forces; cafeterias, kiosks, canteens and fast-food outlets; residential catering; in-flight and other transport catering.
Learn moreThis qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments.
Develop your practical skills and knowledge in the appropriate use of chemicals and cleaning methods and techniques. You will learn skills in Infection Control as well as how to monitor and maintain equipment supplies and organise and monitor work duties to provide an effective and efficient service.
The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing, and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices
Learn moreThis qualification reflects the role of chefs and cooks who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
You will gain hands on culinary experience in the preparation of appetisers, salads, stocks, sauces, soups, seafood, meat, poultry, breads, pastries and cakes. Develop your supervisory skills and learn how to manage diversity in the workplace, implement sustainable practices, provide leadership, manage finances, and coordinate cooking operations
This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, or to run a small business in these sectors
Learn moreFor many food businesses in Australia, it is a legal requirement that at least one Food Safety Supervisor is employed for every premises from which the business operates, to ensure all food handlers know how to handle food safely for the job that they do.
This unit will give you the skills, knowledge and application to handle food safely during the storage, preparation, display, service and disposal of food. It requires the ability to follow predetermined procedures as outlined in a food safety program.
The unit applies to all organisations with permanent or temporary kitchen premises or smaller food preparation areas. This includes restaurants, cafes, clubs, and hotels; tour operators; attractions; function, event, exhibition and conference catering; educational institutions; aged care facilities; correctional centres; hospitals; defence forces; cafeterias, kiosks, canteens and fast-food outlets; residential catering; in-flight and other transport catering.
Learn moreFor many food businesses in Australia, it is a legal requirement that at least one Food Safety Supervisor is employed for every premises from which the business operates, to ensure all food handlers know how to handle food safely for the job that they do.
This will give you the skills, knowledge and application required to handle food safely in the retail environment following organisational food safety procedures and relevant legislation and standard procedures.
It applies to individuals working in roles that involve the handling of food. They operate with some independence under general supervision and guidance from others, and within established organisational policies and procedures and relevant legislative requirements.
The legislative requirement for a business to comply with the national standard for food safety practices, along with training and certification requirements, differ between State and Territory Governments. Those developing training to support this unit must consult the relevant state or territory food safety authority to determine any accreditation arrangements for courses, trainers and assessors.
Learn more