Crowd Controller Courses

Become a licensed security guard (unarmed) with the Certificate II in Security Operations (CPP20218). You will learn how to provide security services for a range of clients while protecting yourself, patrons, and the general public. The course covers: first aid, basic self defence, screening people and personal effects, conducting patrols, crowd control, managing intoxicated people, removing persons from premises. Enquire now for enrolment opportunities in your state or territory.

The CPP31318 Certificate III in Security Operations is for licensed security guards and crowd controllers who need specialist skills in cash-in-transit or the use of weapons and restraints. You’ll improve your leadership, conflict management and negotiation skills and choose electives that support additional licensing requirements (firearms, batons and handcuffs, canine, cash-in-transit, or control room operations). Enquire now for the full list of specialisation units and entry requirements.

The CPPSEC3101 Manage Conflict and Security Risks Using Negotiation is a nationally recognised short course for security guards and crowd controllers. To keep your security licence current, in some Australian states you must complete this course every 3 years. Competencies include: assessing conflict situations and determining a suitable response, using PPE and communication equipment, using interpersonal skills to gather information and communicate, using negotiation techniques to resolve conflict, recognising the effects of stress on your own wellbeing, evaluating your response to conflict, and more. Enquire now for entry requirements, security licensing outcomes, and upcoming courses in your local area.