Retention Specialist Courses in Melbourne
There is 1 course available within the Melbourne area for people who want to become a retention specialist.
BSB20120
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Office Assistant
Receptionist
Personal Assistant
Retention Specialist
Administrative Assistant
The BSB20120 Certificate II in Workplace Skills delivers the skills and confidence you need to get your first job, or re-enter the workforce after an extended break. Over 6-12 months of training you will gain communication and interpersonal skills, as well as the ability to use a range of business software and technologies. The course also covers: customer service, teamwork, and problem solving. Enquire now for entry requirements, graduation outcomes, and upcoming enrolment dates..
Average duration: 3 months.
Frequently Asked Questions
How can I become a retention specialist?
To become a retention specialist in Melbourne, you may want to consider completing the Certificate II in Workplace Skills. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Melbourne?
You can train to become a retention specialist by completing a qualification with Australian College (established in 2005) or OPEC College (established in 2016). Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There is one campus within the Melbourne area that provides retention specialist training. This campus is 9999km away from the center of Melbourne. You can also study a retention specialist course through online learning. Find a course provider that best suits your needs.
Job Pathways
Here are some potential career pathways within customer engagement. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.