Customer Service Officer Courses in Townsville
There is 1 course available within the Townsville area for people who want to become a customer service officer.
SIR30316
Online, On Campus, Traineeship
More info
Possible job outcomes:
Sales Representative
Customer Service Officer
A Certificate III in Business to Business Sales will give you the skills you need to work as a sales representative or customer service officer. This course is designed for anyone who sells products to other businesses as part of their work role. Whether you deal with wholesalers, large companies or small businesses, this qualification will help you build strong business to business relationships.
The Certificate III in Business to Business Sales covers a range of topics relevant to this field of work. Course delivery will vary depending on your provider, but you might cover subjects including building customer relationships and loyalty, optimising customer and territory coverage and providing sales solutions to customers. Enquire now for a full list of study units, entry requirements and start dates..
Average duration: 12 months.
Frequently Asked Questions
How can I become a customer service officer?
To become a customer service officer in Townsville, you may want to consider completing the Certificate III in Business to Business Sales. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
What study modes are available?
You can study a customer service officer course in Townsville through online learning, which is a popular method of training as you can learn from the comfort of your own home and complete the course at your own pace. Find a course provider that best suits your needs.
Job Pathways
Here are some potential career pathways within customer engagement. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.