Vocational Education and Training
All Joan Lawman College Courses
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
- Paraplanner
- Timber Dispatch Coordinator
- Bicycle Sales Assistant
- Dog Trainer
- Senior Rates Officer
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Fundraising Coordinator
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Location Manager
- Freelance Editor
- Administrative Coordinator
- Logistics Planner
- Business Process Analyst
- Corporate Accountant
- Marketing Analyst
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
- Apiarist
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Technology Consultant
- International Project Manager
- Campaign Manager
- Program Analyst
- Tourism Manager
- Location Manager
- Freelance Editor
- IT Specialist
- Inventory Manager
- Supply Planner
- Healthcare Manager
- Customer Relationship Manager
- Project Scheduler
- Administrative Coordinator
- Data Specialist
- Service Delivery Manager
- Logistics Planner
- Strategy Manager
- Inventory Planner
- Tender Writer
- Supply and Distribution Manager
- HR Business Partner
- Business Process Analyst
- Corporate Accountant
- Theatre Manager
- Marketing Analyst
- Leadership Coach
This qualification reflects the role of individuals in a variety of business services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Learn more- Office Manager
- Project Coordinator
- Small Business Owner
- Governance Coordinator
- Scheduler
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Creative Entrepreneur
- Digital Business Strategist
- Data Miner
- Product Specialist
- Corporate Services Manager
- Account Manager
- Park Manager
- Buyer
- Information Officer
- Customer Service Officer
- Brand Ambassador
- Life Coach
- Community Engagement Officer
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Enrolment and Admissions Officer
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- ICT Sales Assistant
- Data Analytics Consultant
- Logistician
- Innovation Manager
- Purchasing Officer
- Quality Assurance Engineer
- Data Consultant
- IT Auditor
- Event Planner
- Strata Manager
- Planning Officer
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Customs and Border Protection Officer
- Winemaker
- Vineyard Manager
- Social Media Strategist
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Operational Risk Manager
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Administration Officer
- Reservations Manager
- HVAC Technician
- Bakery Manager
- Clinical Coder
- Fashion Photographer
- Portrait Photographer
- Screenplay Writer
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Concreter
- Duty Manager (Police Force)
- Apiarist
- Head of Cyber Security
- Senior Rates Officer
- Senior Compliance Officer
- Trade Waste Officer
- Marketing Director
- Buyer’s Agent
- Customs Broker
- Reporting Analyst
- Property Consultant
- Property Developer
- Salesforce Administrator
- Business Specialist
- IT Recruitment Consultant
- Sales Engineer
- Business Development Executive
- Enterprise Architect
- Business Services Manager
- Procurement Manager
- Retail Executive
- Category Specialist
- Procurement Consultant
- Product Marketing Manager
- Workforce Analyst
- Facilities Coordinator
- Grants Officer
- Retention Specialist
- Settlements Officer
- Workshop Supervisor
- Performance Manager
- Leasing Manager
- Leasing Officer
- Claims Specialist
- Market Researcher
- Internal Auditor
- Law Clerk
- Agile Business Analyst
- Fundraising Coordinator
- Commercial Analyst
- Technical Business Analyst
- Relationship Manager
- Program Coordinator
- Cost Controller
- Travel Operator
- Cluster Manager
- Business Leader
- Diversity Consultant
- Lobbyist
- Policy Specialist
- Communications Officer
- Media Analyst
- Communications Strategist
- Court Administrator
- Investigator
- Museum Director
- Records Manager
- Digital Media Specialist
- Financial Regulator
- Gallery Manager
- Policy Researcher
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Community Relations Manager
- Technology Consultant
- Geographer
- International Project Manager
- Program Analyst
- Film Producer
- Location Manager
- Partnerships Manager
- Resource Economist
- Agricultural Economist
- Freelance Editor
- Meteorologist
- Strategic Advisor
- Transport Manager
- Geochemist
- Palaeontologist
- Photogrammetrist
- Nutrition Advisor
- Nutrition Scientist
- Executive Director
- Inventory Manager
- Supply Planner
- Business Development Consultant
- Global Account Manager
- Customer Relationship Manager
- Senior Financial Analyst
- Capability Manager
- Marketing Executive
- Training and Development Manager
- International Business Strategist
- Service Delivery Manager
- Organisational Development Consultant
- Marketing Communications Manager
- Risk Advisor
- Supply Chain Analyst
- Logistics Planner
- Strategy Manager
- Inventory Planner
- Tender Writer
- Supply and Distribution Manager
- HR Business Partner
- Change Management Consultant
- Business Process Analyst
- Senior Business Analyst
- Risk Consultant
- Marketing Analyst
- Master Data Analyst
- Innovation Consultant
- Research and Development Manager
- Credit Risk Analyst
- Finance Director
- Acquisition Manager
- Executive Manager
- Leadership Coach
- Advertising Account Manager
- Investment Banking Analyst
- Analytics Manager
- Chief Project Officer
- Promotions Manager
- Wealth Manager
- Retirement Planner
- People and Culture Manager
- International Banker
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Learn more- Motel Manager
- Gaming Manager
- Hotel Manager
- Restaurant Supervisor
- Gaming Supervisor
- Front Office Supervisor
- Cafe or Restaurant Manager
- Duty Manager
- Shift Manager
- Bar Manager
- Night Auditor
- Kitchen Manager
- Demi Chef
- Chef de Partie
- Venue Manager
- Event Planner
- Cellar Door Manager
- Food Safety Supervisor
- Club Manager
- Cooks Assistant
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Reservations Manager
- Bakery Manager
- Executive Housekeeper
- Rooms Division Manager
- Travel Specialist
- Tourism Operator
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities.
Individuals in these roles carry out complex tasks in a specialist field of expertise. They may undertake technical research and analysis, and will often contribute to setting the strategic direction for a work area.
The qualification is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).
Learn more- Senior Administrator
- General Manager
- Account Director
- Regional Manager
- Business Administrator
- Governance Coordinator
- Creative Entrepreneur
- Digital Business Strategist
- Senior Risk Manager
- Procurement Specialist
- Executive Director
- Pharmaceutical Sales Representative
- Logistics Planner
- HR Business Partner
- Senior Business Analyst
- Director of Education
- IT Director
- Global Management Consultant
- Marketing Analyst
- PMO Manager
- Research and Development Manager
- Economics Consultant
- Investment Banking Analyst
- Company Director
- Venture Capitalist
This qualification reflects the role of cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Learn moreThis qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Learn moreThis qualification reflects the role of chefs and cooks who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, or to run a small business in these sectors.
Learn more