Joan Lawman College
Certificate IV in Business
Nationally Recognised Vocational Education and Training (VET)This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Delivery mode
Joan Lawman College offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 58 Franklin Street, Melbourne
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate IV in Business will prepare you for the following roles.
Office Manager
Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...
Procurement Officer
Procurement Officers plan for the purchasing of equipment, consumables and contracted services. They monitor inventory, raise purchase orders, and...
Team Leader
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
Supervisor
Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...
Project Coordinator
Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...
Area Manager
An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...
Administration Manager
An Administration Manager coordinates all administrative processes for a business or organisation. You’ll oversee administration tasks and ensure a...
Presales Consultant
A Presales Consultant is part of a sales team and may work across various industries. You might speak with clients or customers to determine their...
Business Administrator
A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
Regional Manager
A Regional Manager coordinates operations for a business or organisation in a designated geographical area. You might oversee operations at all sto...
Project Officer
A Project Officer performs a range of duties surrounding a particular work project. You might have a specialised role such as managing a budget or...
Fitness Studio Manager
A Fitness Studio Manager coordinates operations at a fitness centre or gym. You’ll make sure the facility is running efficiently and deal with any...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Account Manager
Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...
Information Officer
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Community Engagement Officer
A Community Engagement Officer encourages public participation and awareness of an organisation’s services. You might organise community events or...
Enrolment and Admissions Officer
An Enrolment and Admissions Officer assists with the intake of new students at a school, university or training organisation. You might help studen...
Customer Success Manager
A Customer Success Manager ensures customers are happy with their experience with a business. You’ll provide follow up service and deal with any pr...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Account Executive
An Account Executive sells products or services to customers in a range of industries. You’ll develop strong working relationships with your portfo...
Head of Digital Strategy Transformation
A Head of Digital Strategy Transformation assists organisations to gain the most benefit from digital systems. You’ll examine current strategies an...
Digital Business Analyst
A Digital Business Analyst interprets information about businesses and their customers. You’ll collect data about customers and analyse that inform...
Customer Experience Manager
A Customer Experience Manager enhances the overall experience customers have with a company. You might work in a variety of industries, from retail...
Innovation Strategist
An Innovation Strategist develops and implements strategies to drive innovation and growth within an organisation. You might work in technology fir...
New Home Sales Consultant
A New Home Sales Consultant sells newly built homes to customers. You might also sell homes before they are built by showing customers display home...
Customer Service Manager
Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...
Music Manager
A Music Manager works with performance artists to secure bookings and negotiate contracts. You’ll act as a liaison between performers and the music...
About Joan Lawman College
Joan Lawman College is a CRICOS Registered Training Organisation (RTO), approved and regulated by the Australian Quality and Skills Authority (ASQA). Based in Melbourne’s CBD, we offer nationally accredited and recognised English language, business, cooking and hospitality courses to international students studying in Australia.
