Vocational Education and Training
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This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment, and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgment when carrying out their work in the context of established policies and procedures. They may work independently or under the guidance of others, though in some contexts that guidance may not be on-site.
Learn moreThis qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learn more- Office Manager
- Procurement Officer
- Team Leader
- Supervisor
- Project Coordinator
- Area Manager
- Administration Manager
- Presales Consultant
- Business Administrator
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Retail Team Leader
- Account Manager
- Information Officer
- Customer Service Officer
- Community Engagement Officer
- Enrolment and Admissions Officer
- Customer Success Manager
- Cashier
- Account Executive
- Head of Digital Strategy Transformation
- Digital Business Analyst
- Customer Experience Manager
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Music Manager
- Apiarist
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Learn more- Office Manager
- Project Coordinator
- Small Business Owner
- Governance Coordinator
- Scheduler
- Business Support Officer
- Regional Manager
- Project Officer
- Fitness Studio Manager
- Creative Entrepreneur
- Digital Business Strategist
- Data Miner
- Product Specialist
- Corporate Services Manager
- Account Manager
- Park Manager
- Buyer
- Information Officer
- Customer Service Officer
- Brand Ambassador
- Life Coach
- Community Engagement Officer
- Sports Facility Manager
- Landfill Supervisor
- Investigation Manager
- RTO Compliance Officer
- Intelligence Officer
- National Security Adviser
- Enrolment and Admissions Officer
- Innovation Coordinator
- Customer Success Manager
- Chief Innovation Officer
- ICT Sales Assistant
- Data Analytics Consultant
- Logistician
- Innovation Manager
- Purchasing Officer
- Quality Assurance Engineer
- Data Consultant
- IT Auditor
- Event Planner
- Strata Manager
- Planning Officer
- Student Experience Officer
- Travel Agency Manager
- Regional Coordinator
- Real Estate Agency Manager
- Bank Manager
- Aquaculture Manager
- Sustainable Farmer
- Customs and Border Protection Officer
- Winemaker
- Vineyard Manager
- Social Media Strategist
- Resilience Officer
- Head of Procurement
- Head of Digital Strategy Transformation
- Radio Producer
- Operational Risk Manager
- Accounting Manager
- Financial Controller
- Forensic Accountant
- Innovation Strategist
- New Home Sales Consultant
- Customer Service Manager
- Fraud Analyst
- Financial Assistant
- Assistant Broker
- Library Assistant
- Museum Assistant
- Librarian
- Gym Manager
- Fitness Centre Manager
- Sales Analyst
- High Performance Coach
- Conference Manager
- Event Director
- Exhibition Manager
- Tour Operations Manager
- Local Government Administration Officer
- Reservations Manager
- HVAC Technician
- Bakery Manager
- Clinical Coder
- Fashion Photographer
- Portrait Photographer
- Screenplay Writer
- Grip
- Gaffer
- Driller
- Drilling Supervisor
- Concreter
- Duty Manager (Police Force)
- Apiarist
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators.Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.
Learn moreThis qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.
Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters.
They use cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.
Learn moreThis qualification reflects the role of community services workers involved in the delivery, management and coordination of person- centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Learn more- Housing Officer
- Family Support Worker
- Support Worker
- Community Corrections Officer
- Community Development Worker
- Senior Support Worker
- Welfare Worker
- Youth Justice Officer
- Outreach Worker
- Intake Worker
- Aboriginal Community Care Worker
- Case Manager
- Community Care Worker
- Social Worker
- Park Manager
- Rehabilitation Counsellor
- Life Coach
- Remedial Yoga Therapist
- Intelligence Officer
- Case Worker
- Regional Coordinator
- Family Dispute Resolution Practitioner
- Financial Counsellor
- Conservation Manager
- Student Experience Officer
- Council Member
This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
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