Case Worker

A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social services, or community organisations, helping clients access resources and develop improvement plans. Key responsibilities include assessing needs, creating case plans, and coordinating services.

Case Workers play a vital role in clients' lives. You’ll need strong communication and empathy to build trust and advocate for their needs while navigating complex situations to achieve positive outcomes.

Future demand High
Average yearly income $78,000
Skill level Advanced

How do I become a case worker?

All skill levels Beginner Experienced
Recommended
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$100 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Housing Officer Family Support Worker
Case Manager Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Aboriginal Community Care Worker Community Support Worker Community Care Worker Intake Worker Mental Health Support Worker Peer Support Worker Residential Care Officer Residential Care Worker Support Worker Volunteer Coordinator Youth Case Worker Rehabilitation Counsellor Animal Shelter Attendant Life Coach Case Worker Migrant Support Worker Community Outreach Coordinator Behaviour Support Specialist Community Worker Youth Support Officer Community Services Officer Community Educator Mental Health Advocate
+ 30 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
8 - 18 months
$100 - $24,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Family Support Worker Support Worker
Community Corrections Officer Community Development Worker Senior Support Worker Welfare Worker Youth Justice Officer Outreach Worker Intake Worker Aboriginal Community Care Worker Case Manager Community Care Worker Social Worker Park Manager Rehabilitation Counsellor Life Coach Remedial Yoga Therapist Intelligence Officer Case Worker Regional Coordinator Family Dispute Resolution Practitioner Financial Counsellor Conservation Manager Student Experience Officer Council Member Migrant Support Worker Art Therapist Community Outreach Coordinator International Development Worker Behaviour Support Specialist Crime Prevention Officer Social Justice Advocate Community Arts Worker Policy Researcher Community Worker Human Rights Activist Youth Support Officer Community Services Officer Arts Programmer Human Rights Advocate Editorial Writer Creative Writer Climate Scientist Resource Economist Agricultural Economist Neurologist Community Educator Mental Health Advocate Nutrition Advisor Nutrition Scientist
+ 48 more
CHC51015

Diploma of Counselling
Online
12 - 36 months
$4,997 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Student Counsellor Family Support Worker Family Counsellor
Youth Counsellor Marriage Counsellor Relationship Counsellor Mental Health Worker Crisis Support Worker Mental Health Practitioner Mental Health Clinician Crisis Counsellor Grief Counsellor Mental Health Counsellor Mental Health Support Worker Rehabilitation Counsellor Life Coach Case Worker Financial Counsellor Art Therapist Community Worker International Student Advisor Youth Support Officer Community Services Officer Human Rights Advocate Community Educator Counselling Psychologist
+ 23 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
16 - 24 months
$960 - $6,450
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Aboriginal Community Care Worker Youth Case Worker
Rehabilitation Counsellor Case Worker Correctional Case Manager Migrant Support Worker Caseworker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Aboriginal Community Care Worker Youth Case Worker Rehabilitation Counsellor Case Worker Correctional Case Manager Migrant Support Worker Caseworker + 5 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker
Youth Case Worker Welfare Worker Youth Justice Officer Outreach Worker Child Safety Officer Youth Counsellor Relationship Counsellor Rehabilitation Counsellor Case Worker
+ 9 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Mental Health Advocate

A Mental Health Advocate supports individuals by promoting their rights, accessing services, and navigating mental health systems with empathy and guidance.

Avg yearly income $65,000
Skill level Advanced

Further reading

How to start a career in case management

20th July 2020)

What do social workers do?

11th December 2019)

How to start a career in Social Work

18th May 2021)

Courses by location