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Housing officers work with other welfare support workers to ensure those in need have a roof overhead when they lay down to sleep at night. Housing officer jobs consist of a mix of more traditional housing officer duties and social worker obligations. That includes, but is not limited to, allocating units to tenants, assisting with application and rental paperwork and facilitating viewings while also aiding tenants through participation in various programs and community support services.
Housing officers are familiar with local and national support programs that can help those having trouble paying rent or otherwise adhering to leasing agreements. Social housing can be a fantastic resource for a range of people, including aged persons, those of lower socioeconomic background with financial difficulty, the homeless or recently homeless and those who have or continue to struggle with alcohol and drug addiction.
There are 8 courses available for people who want to become a Housing Officer. These are the top 5 most popular courses.
Possible job outcomes:
The CHC52021 Diploma of Community Services is a nationally recognized qualification that prepares students for leadership roles in the community services sector. Students will develop advanced skills in advocacy, social justice, policy development, and program design. Graduates can work in leadership roles, such as community services manager, program manager, or social policy analyst, in government and non-government organizations..
Average duration: 12 months.
The Certificate IV in Community Services is a nationally recognized qualification that prepares students for a career in the community services sector. You will develop skills in community development, case management, diversity, and ethics. Gain hands-on experience through supervised work placements. Graduates can work in various roles, such as community service worker, case manager, and program coordinator in government and non-government organizations..
The Diploma of Community Services (Case Management) is a nationally recognized qualification that prepares students for a career in case management within the community services sector. You will develop skills in case management, including planning, intervention, and evaluation. Graduates can work as case managers in government and non-government organizations, supporting clients with complex needs..
The Diploma of Community Services (Social Housing) (CHC52015) delivers high-end skills for social housing co-ordinators and senior community service managers. Over 18 months of classroom (or online) training you will gain the skills you need to manage and maintain tenancy agreements, represent organisations in courts or tribunals, and assist vulnerable people gain access to community housing.Enquire now for a list of study units, enrolment options, and intake dates..
Average duration: 18 months.
If you’re keen for a career in community housing the CHC42221 Certificate IV in Housing (Social Housing and Homelessness Support Work) is an excellent choice. This twin specialisation is recognised by employers Australia-wide. During your studies you will gain the communication skills and confidence you need to build relationships with tenants and stakeholders, as well as support vulnerable people who require affordable housing. You’ll learn to identify people at risk of domestic violence and homelessness, and how to advocate and represent them. The course also delivers a range of property management skills. Enquire now for the list of study units, availability of specialisation choices, and upcoming enrolment dates..
Average duration: 24 months.
In Australia, a full time housing officer generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
A housing officer falls under the welfare support worker industry. As of May 2019, there were approximately 65,600 welfare support jobs across Australia. This area of work has seen great growth recently, with some reports showing upwards of 80,500 positions available by 2024. From 2018-2023 there is expected to be 30,000 job openings.
Source: The Labour Market Information Portal - 2019 Occupational Projections and Australian Government Job Outlook
While familiarity with residential tenancy is vital for holding a housing officer job, just as, if not more, important for many of those hiring is Community Services knowledge. Often you will need to have a more advanced qualification. One option that could potentially help prepare you is a Diploma of Community Services with a Case Management specialisation. These studies can take 12-24 months to complete depending on your study mode (online, on campus or blended) and whether you study full or part time. This diploma includes a work placement component. A Certificate IV of Community Services can also equip you with the skills and knowledge to pursue housing officer jobs. This pathway can take upwards of 12 months to complete and also includes work placement.
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Here are some potential career pathways within social housing. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Social Housing
Housing Officer
$1,150 weekly pay
Social Worker
Learn more about Housing Officer courses in your area.