IT Support Courses
Specialise in troubleshooting, network management, and customer service, playing a key role in maintaining seamless digital operations.
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ICT30120
The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT supp...
Job outcomes:
Help Desk Support
Junior Animator
Junior Programmer
Junior Video Editor
Junior Web Developer
Beginner courses
If you're new to it support, these courses are a great place to start.
ICT30120
Online
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Possible job outcomes:
Systems Tester
Service Desk Analyst
Help Desk Support
Join an IT Cyber Security team with the ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness). This nationally recognised qualification provides a holistic introduction to the ICT career path and delivers hands-on skills in programming, critical thinking, and cyber security support. The course covers: protecting online personal information, identifying online security threats, maintaining security of digital devices, assisting the team carry out cyber security threat assessments and risk management. Enquire now for the full list of study units, ICT career outcomes, and upcoming enrolment dates..
Average duration: 12 months.
ICT30120
Online, On Campus, Traineeship
More info
Possible job outcomes:
Junior Web Developer
Junior Animator
Junior Video Editor
Help Desk Support
Service Desk Analyst
Junior Programmer
Systems Tester
The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT support, programming, ICT systems, and web development. You’ll develop your critical thinking and problem solving abilities, then graduate with the confidence to learn to work within a dynamic ICT team.
Enquire now for the full list of study units, elective streams, and upcoming enrolment dates..
Average duration: 12 months.
ICT40120
Online, On Campus, Traineeship
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Possible job outcomes:
Cyber Security Specialist
Systems Engineer
Network Administrator
The ICT40120 Certificate IV in Information Technology (Networking) is for IT technicians and programmers wanting to specialise in IT networks. Over 12-18 months of study you will learn the essentials of network scripting and programming, cyber security, and ICT fault resolution — as well as how to build LANS and enterprise wireless networks. The course also covers desktop environments, software deployment, and network documentation.
Enquire now for the full list of study units, entry requirements, and enrolment centres near you..
Average duration: 12 months.
ICT40120
Online, On Campus
More info
Possible job outcomes:
Network Administrator
Cyber Security Specialist
Systems Engineer
Become an ICT support technician with the ICT40120 Certificate IV in Information Technology (Systems Administration Support). This nationally recognised qualification will teach you how to support ICT system hardware, software, and operating systems — as well as programming basics and cyber security. You’ll graduate ready for work on the support team resolving ICT faults for users and clients.
Enquire now for the full list of study units, elective choices, and upcoming intake dates..
Average duration: 12 months.
ICT40418
On Campus
More info
Possible job outcomes:
Systems Engineer
Cyber Security Specialist
Network Administrator
The Certificate IV in Information Technology Networking (ICT40418) is perfect for anyone needing the skills to work on the IT help desk or in an office environment managing small-scale networks. This qualification is hands-on and students also graduate with a set of Microsoft certs in Windows Server Administration, Networking and Security Fundamentals, Windows 10, Windows Server, and CCENT. Enquire now for a full list of units and government funding parameters..
Average duration: 12 months.
ICT50118
Online, On Campus
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Possible job outcomes:
Systems Engineer
Network Administrator
Systems Analyst
The Diploma of Information Technology (ICT50118) is perfect for IT Managers and Systems Support Analysts who need a broader range of ICT skills as well as an understanding of IT needs in the modern workplace. During the course you will be installing and upgrading operating systems and using a range of network tools to configure and carry out systems tests. This course also includes additional certs in MCSA: Windows Server 2016 and Windows 10 Installing and Configuring. Enquire now for a full list of units and how to apply for government funding..
Average duration: 12 months.
ICT50220
Online, On Campus
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Possible job outcomes:
Systems Engineer
Cyber Security Specialist
Network Administrator
Become an IT Network specialist with the ICT50220 Diploma of Information Technology (Advanced Networking). This nationally recognised qualification teaches you how to install and manage complex ICT networks, design and build network servers, install enterprise virtual computing environments, and manage network security. The course also covers cybersecurity awareness, IT strategic planning, leadership and client communication. Enquire now for the list of study units, entry requirements, and upcoming enrolment opportunities..
Average duration: 18 months.
ICT50220
Online, On Campus, Distance, Traineeship
More info
Possible job outcomes:
Network Administrator
Junior Web Developer
PHP Developer
Java Developer
IT Technician
Analyst Programmer
Javascript Developer
IT Support Officer
IT Support Technician
Salesforce Developer
ICT Support Engineer
Junior Data Analyst
ICT Sales Assistant
Systems Engineer
Junior Programmer
Systems Analyst
Are you looking for an advanced IT qualification that delivers both leadership and IT technical skills? Try the ICT50220 Diploma of Information Technology. This nationally recognised diploma will teach you how to lead and facilitate an IT work team, review cyber security practices, create and maintain a cyber security awareness program, ensure your department’s ICT products and systems match the strategic direction of the organisation, and much more. This qualification has scope to achieve a specialisation in advanced networking, advanced programming, cloud engineering and architecture, advanced web development, and gaming. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..
Average duration: 12 months.
Advanced courses
These courses are best suited for those already in this field who wish to progress their career.
ICT60115
On Campus
More info
Possible job outcomes:
Chief Information Security Officer (CISO)
IT Risk Manager
Senior Systems Engineer
Systems Administrator
Data Engineer
IT Manager
IT Project Manager
IT Business Analyst
The Advanced Diploma of Information Technology (ICT60115) provides high level Information Communication Technology (ICT), process improvement as well as business skills and knowledge to enable an individual to be effective in senior ICT roles within organisations. Broken into 4 logical clusters of training, this course will cover Core Infrastructure, Continuity & Security, Continuous Improvement and Service Delivery & Governance..
Average duration: 12 months.
Online, On Campus
More info
Possible job outcomes:
Business Process Analyst
Systems Administrator
Database Administrator
Systems Analyst
IT Business Analyst
The Bachelor of Commerce (Business Information Systems) emphasises the pivotal role of information systems in modern businesses. In today's data-driven environment, these systems ensure timely access to crucial information, facilitating innovation and operational efficacy. This course delves into the strategic use of information, knowledge, and enterprise systems for business enhancement. Students will acquire skills in areas like e-commerce, information management, business intelligence, decision-making, and process innovation, preparing them to devise practical solutions for contemporary business challenges..
Average duration: 3 years.
Online, On Campus
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Possible job outcomes:
IT Project Manager
Systems Analyst
Systems Administrator
Business Analyst
Enterprise Architect
Data Analyst
The Bachelor of Information Technology (Information Systems) is tailored to impart a profound understanding of information dynamics within organisations. This course integrates both conceptual and hands-on training, enabling students to grasp systems analysis, design, and the management of computer systems applications effectively. By delving deep into organisational structures and their pertinent IT needs, it ensures that graduates emerge with a comprehensive skill set, making them sought-after professionals in the ever-evolving Information Technology industry..
Average duration: 3 years.
Online, On Campus
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Possible job outcomes:
Database Designer
Business Process Analyst
Systems Administrator
Database Administrator
Systems Analyst
IT Business Analyst
The Bachelor of Information Technology (Business Information Systems) delves into the analysis and design of business information systems, considering both organisational and technological facets. Students cultivate an understanding of organisational contexts, identify technology-related opportunities and threats, and apply modern principles and theories in practical settings, ensuring a holistic grasp of the domain..
Average duration: 3 years.
Online, On Campus
More info
Possible job outcomes:
Database Administrator
Systems Administrator
Applications Developer
Enterprise Architect
Data Business Analyst
Information Systems Manager
The Bachelor of Business (Information Systems Management) equips students with a comprehensive skill set for leveraging both new and existing technologies in a business environment. This course focuses on analytical and design competencies within a business context, as well as providing a foundational understanding of information systems architecture and modern software engineering principles. This multidisciplinary approach prepares graduates to address technical and business challenges effectively..
Average duration: 3 years.
Online, On Campus
More info
Possible job outcomes:
Business Analyst
Information Security Analyst
Database Administrator
Systems Analyst
Get the skills you need to leverage information technologies for business efficiencies, problem solving, and innovations. With the Bachelor of Information Systems you’ll be intersecting the disciplines of IT, data management, and business operations.
The degree covers: programming, networking and security, database management and big data, project management, business analysis, decision making and more. Graduates are eligible for membership with the Australian Computer Society.
Enquire now for the list of study units, IT career outcomes, admissions information, and universities near you that offer the Bachelor of Information Systems..
Average duration: 3 years.
Online, On Campus
More info
Possible job outcomes:
Systems Analyst
Systems Administrator
Database Administrator
IT Consultant
Business Systems Analyst
The Bachelor of Business Information Systems is for corporate professionals who need an in-depth understanding of the systems and technologies that drive contemporary organisations. With this degree you’ll have the skills and knowledge to maximise information technology and make your organisation more innovative, efficient, and profitable.
The degree covers: foundations of information systems, data and networking, database fundamentals, programming essentials, website and app development, cloud systems, cybersecurity, systems analysis and design.
Enquire now for the full list of study units and elective choices, admissions information, and universities near you that offer the Bachelor of Business Information Systems..
Average duration: 3 years.
On Campus
More info
Possible job outcomes:
IT Consultant
ICT Business Analyst
Information Systems Manager
Systems Administrator
Database Administrator
Systems Analyst
The Bachelor of Commerce (Honours) (Information Systems) equips graduates with analytical and consulting skills essential for addressing challenges and conducting research in various IT sector areas. This course is designed to develop proficiency in problem-solving within the information technology field, preparing students for a range of professional opportunities and advancements in this dynamic industry.
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Average duration: 12 months.
On Campus
More info
Possible job outcomes:
Systems Analyst
Database Administrator
Systems Administrator
IT Consultant
Business Analyst
The Bachelor of Commerce (Honours) (Business Information Systems) is designed to provide students with the skills and knowledge essential for conducting research in the field of BIS. This course focuses on a range of research methods and keeps students abreast of the latest developments in both the theoretical and practical aspects of Business Information Systems. It prepares graduates for advanced inquiry and application in this dynamic area of study.
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Average duration: 12 months.
Online, On Campus
More info
Possible job outcomes:
Data Engineer
Systems Analyst
Systems Administrator
Enterprise Solutions Architect
Business Systems Analyst
The Master of Information Systems offers an opportunity to expand knowledge and skills in information technology, emphasising professional-level business analysis. This course prepares students to contribute to future growth and change, enhancing personal career prospects. It develops the ability to manage and oversee the selection, implementation, and maintenance of information systems within any organisation, across various industries. This focus ensures graduates are well-equipped to handle the dynamic nature of information systems in a business context.
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Average duration: 24 months.
Job outcomes
Here are some potential job outcomes within it support. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Government funding
The Australian government provides funding for students completing a qualification in high demand industries. To receive government funding, you need to find a subsidised course by an approved provider and make sure you meet the eligibility requirements.
Find government funded courses in it support:
government funded courses
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