IT Support

Browse careers that are in demand now and meet Australia’s future workforce needs.

Systems Administrator

System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.

Avg yearly income $117,000
Skill level Unknown

Network Administrator

Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.

Avg yearly income $104,000
Skill level Beginner

IT Support Officer

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

Avg yearly income $75,140
Skill level Unknown

IT Support Technician

An IT Support Technician provides technical assistance, diagnoses faults, performs repairs, maintains systems, and installs new software or programs.

Avg yearly income $75,140
Skill level Unknown

Help Desk Support

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

Avg yearly income $52,000
Skill level Beginner

Service Desk Analyst

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

Avg yearly income $67,600
Skill level Unknown

Computer Technician

A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.

Avg yearly income $65,000
Skill level Unknown

IT Technician

An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.

Avg yearly income $70,200
Skill level Unknown

Cloud Support Technician

A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.

Avg yearly income $88,400
Skill level Unknown

IT Manager

IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.

Avg yearly income $130,000
Skill level Unknown
Source: Jobs and Skills Australia

Courses in it support

All skill levels Beginner Experienced
ICT40120

Certificate IV in Information Technology (Networking)
Blended, On Campus, Online
12 - 18 months
$1,500 - $5,299
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Specialist Network Administrator
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Specialist Network Administrator
ICT30120

Certificate III in Information Technology
On Campus, Online
6 - 12 months
$4,139 - $7,277
  • There are no mandated entry requirements.
Additional requirements may apply.
Help Desk Support Systems Tester Data Entry Operator
IT Support Officer Computer Technician IT Support Technician
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Help Desk Support Systems Tester Data Entry Operator IT Support Officer Computer Technician IT Support Technician + 3 more
ICT40120

Certificate IV in Information Technology (Systems Administration Support)
Online
12 - 18 months
$1,500 - $5,299
  • There are no mandated entry requirements.
Additional requirements may apply.
Network Administrator Help Desk Support Systems Tester
  • There are no mandated entry requirements.
Additional requirements may apply.
Network Administrator Help Desk Support Systems Tester
ICT40120

Certificate IV in Information Technology
Online
18 months
$3,600
  • There are no mandated entry requirements.
Additional requirements may apply.
Computer Technician Help Desk Support Service Desk Analyst
Systems Tester IT Support Officer Technical Officer Network Technician Junior Programmer Junior Web Developer
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Computer Technician Help Desk Support Service Desk Analyst Systems Tester IT Support Officer Technical Officer Network Technician Junior Programmer Junior Web Developer + 6 more
ICT60220

Advanced Diploma of Information Technology
Blended, On Campus, Online, Traineeship
4 - 24 months
$0 - $28,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Chief Information Security Officer (CISO) IT Risk Manager Data Engineer
Senior Systems Engineer Systems Administrator IT Manager IT Project Manager IT Business Analyst Programmer Service Desk Analyst
+ 7 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Chief Information Security Officer (CISO) IT Risk Manager Data Engineer Senior Systems Engineer Systems Administrator IT Manager IT Project Manager IT Business Analyst Programmer Service Desk Analyst + 7 more
ICT50220

Diploma of Information Technology
Online
18 months
$5,850
  • There are no mandated entry requirements.
Additional requirements may apply.
Systems Engineer Systems Analyst Network Administrator
PHP Developer Java Developer IT Technician Analyst Programmer Javascript Developer IT Support Officer IT Support Technician Salesforce Developer Junior Programmer Junior Web Developer ICT Support Engineer Junior Data Analyst ICT Sales Assistant Programmer Systems Tester
+ 15 more
ICT50220

Diploma of Information Technology (Advanced Networking)
On Campus, Online
12 - 18 months
$5,999 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Specialist Network Administrator
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Specialist Network Administrator
ICT30120

Certificate III in Information Technology (Web Development)
Online
12 months
$2,800
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Web Developer Help Desk Support
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Web Developer Help Desk Support
ICT30120

Certificate III in Information Technology (Programming)
Online
12 months
$2,800
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Programmer Help Desk Support
  • There are no mandated entry requirements.
Additional requirements may apply.
Junior Programmer Help Desk Support
ICT30120

Certificate III in Information Technology (Basic Cyber Security Awareness)
Online
12 months
$4,499
  • There are no mandated entry requirements.
Additional requirements may apply.
Help Desk Support Service Desk Analyst Systems Tester
  • There are no mandated entry requirements.
Additional requirements may apply.
Help Desk Support Service Desk Analyst Systems Tester
ICT60220

Advanced Diploma of Information Technology (IT Strategy and Organisational Development)
Online
12 months
$2,910
  • There are no mandated entry requirements.
Additional requirements may apply.
IT Manager IT Project Manager
  • There are no mandated entry requirements.
Additional requirements may apply.
IT Manager IT Project Manager

Bachelor of Business Information Systems
Blended, On Campus
3 years
$0 - $58,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Systems Analyst Systems Administrator Database Administrator
IT Consultant Systems Analyst
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Systems Analyst Systems Administrator Database Administrator IT Consultant Systems Analyst + 2 more

Bachelor of Information and Communication Technology
On Campus
3 years
$0 - $39,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Enterprise Architect Business Analyst Cloud Architect
Database Administrator Network Administrator Systems Analyst
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Enterprise Architect Business Analyst Cloud Architect Database Administrator Network Administrator Systems Analyst + 3 more
ICT40120

Certificate IV in Information Technology (Cloud Computing)
Online
15 months
$5,299
  • There are no mandated entry requirements.
Additional requirements may apply.
Network Administrator Cloud Engineer
  • There are no mandated entry requirements.
Additional requirements may apply.
Network Administrator Cloud Engineer

Bachelor of Business (Information Systems Management)
Blended
3 years
$0 - $74,400
  • There are no mandated entry requirements.
Additional requirements may apply.
Applications Developer Data Business Analyst Database Administrator
Enterprise Architect Information Systems Manager Systems Administrator
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Applications Developer Data Business Analyst Database Administrator Enterprise Architect Information Systems Manager Systems Administrator + 3 more

Bachelor of Information Technology (Business Information Systems)
Blended, On Campus
3 years
$0 - $28,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Process Analyst Database Administrator IT Business Analyst
Systems Analyst Database Designer Systems Administrator
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Process Analyst Database Administrator IT Business Analyst Systems Analyst Database Designer Systems Administrator + 3 more

Bachelor of Information Technology (Information Systems)
Blended, On Campus
3 years
$0 - $27,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Systems Analyst IT Project Manager Enterprise Architect
Data Analyst Business Analyst Systems Administrator
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Systems Analyst IT Project Manager Enterprise Architect Data Analyst Business Analyst Systems Administrator + 3 more

Bachelor of Information Technology (Information Systems and Business Analysis)
Blended, On Campus
3 years
$0 - $25,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Analyst Business Systems Analyst Data Analyst
Database Administrator IT Consultant Systems Administrator
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Analyst Business Systems Analyst Data Analyst Database Administrator IT Consultant Systems Administrator + 3 more

Bachelor of Information Technology (Networking and Cyber Security)
Blended, On Campus
3 years
$0 - $76,320
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Consultant Cyber Security Analyst Network Administrator
Network Engineer Network Security Engineer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Cyber Security Consultant Cyber Security Analyst Network Administrator Network Engineer Network Security Engineer + 2 more

Bachelor of Commerce (Business Information Systems)
Blended, On Campus
3 years
$0 - $140,040
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Process Analyst Database Administrator IT Business Analyst
Systems Analyst Systems Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Business Process Analyst Database Administrator IT Business Analyst Systems Analyst Systems Administrator + 2 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

How to get a job in IT

27th November 2024

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