
This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersAn ICT Business Analyst bridges IT and business by analysing needs, gathering requirements, and facilitating system implementation.
Get qualified to work as an ICT Business Analyst with a course recognised across Australia. Speak to a training provider to learn more.
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An ICT Business Analyst plays a critical role in bridging the gap between IT and business, ensuring that technology solutions align with organisational goals. This professional is responsible for analysing business needs, gathering requirements, and translating them into functional specifications for IT teams.
Duties include conducting stakeholder interviews, creating process maps, and facilitating workshops to identify improvements. Additionally, they may assist in project management, testing, and training to ensure successful implementation of systems.