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The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates..

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

Become a Teacher Aide with the CHC30221 - Certificate III in School Based Education Support. This nationally recognised certificate will teach you how to support a qualified teacher in the classroom (or during online classes). The course covers: ethics and legal obligations of education support workers, contributing to student education, supporting the development of literacy and numeracy skills, helping students with special needs, working and communicating with teaching staff, encouraging responsible student behaviour, supporting students undertaking e-learning, supporting Aboriginal and Torres Strait Islander students, and much more. Enquire now for upcoming enrolment dates and the full list of career outcomes..

The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..

Become a warehouse operator with the TLI30321Certificate III in Supply Chain Operations (Warehousing). This nationally recognised qualification will teach you how to work effectively in warehouse operations. Competencies include: completing receival and despatch paperwork, checking specifications of goods and store items, preparing items for despatch, stocktaking and inventory monitoring, safe lifting and carrying. Enquire now for entry requirements, career outcomes, and upcoming enrolment dates..

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..

The CHCSS00088 - Induction provides participants with a comprehensive introduction to the community services and health sector. This course covers essential industry knowledge, standards, and practices, equipping learners with a solid foundation for a successful and ethical career in this dynamic field..

The SIR30216 Certificate III in Retail (Customer Relationships Skill Set) prepares individuals for roles where they engage customers, manage daily store operations, and meet organisational expectations. Participants gain knowledge of product and service offerings and develop well-honed skills requiring discretion and judgement. Working with some independence under limited supervision, they may also supervise team members and oversee daily workplace activities. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The SIR30216 Certificate III in Retail (Introduction to WHS Skill Set) equips individuals with skills and knowledge to maintain personal health, wellbeing, and safe work practices. This course prepares individuals for roles involving customer engagement, daily store operations, and meeting organisational expectations. They demonstrate sound knowledge of product and service offerings, exercise discretion and judgement, and work independently under limited supervision. Some may also supervise team members and oversee daily workplace operations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set) is a nationally recognised short course aimed at overcoming barriers to customer service skills. This course assists students in developing the knowledge and skills needed to deliver effective customer service, preparing them for entry-level roles. It is designed for individuals who require foundational skills support to access vocational learning pathways, ensuring personalised guidance throughout the learning process. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The FSK10119 Certificate I in Access to Vocational Pathways (Digital Literacy Skill Set) prepares students to utilise digital technology for workplace tasks. They will develop skills to identify and interpret technical instructions, as well as set up and use various digital tools to achieve specific outcomes. This qualification is designed for individuals needing foundational skills support to access vocational learning pathways, with personalised guidance provided throughout the course. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The CHC32015 Certificate III in Community Services (First Point of Contact) equips individuals to greet clients, exchange routine information, prioritise clients’ needs, and provide ongoing support. This qualification prepares entry-level community service workers to offer person-centred services, support individuals in community settings, and assist in implementing community-based programmes. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Do you work in hospitality food and beverage and need the skills to maintain the organisation’s food safety program? The SITSS00069 Food Safety Supervision Skill Set is a nationally recognised mini-course that will teach you how to keep food safe for human consumption during preparation, storage, display, and service. You’ll also learn safe food handling practices that comply with the Australia New Zealand Food Standards Code. The course also covers: food disposal, single use items, temperature controlled food, critical control points, non-conforming practices, and more. Enquire now for the full list of entry requirements, food safety supervisor career outcomes, and upcoming enrolment opportunities near you..

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..

Learn how to organise and control workplace records and filing systems with the BSB30120 Certificate III in Business (Records and Information Management). This nationally recognised qualification will teach you the essential aspects of knowledge management systems as well as communication, teamwork, and critical thinking skills. Graduate ready to maintain your own business records or efficiently control records for an entire office. Enquire now for the list of study units, graduation outcomes, and enrolment centres near you..

A Certificate III in Business to Business Sales will give you the skills you need to work as a sales representative or customer service officer. This course is designed for anyone who sells products to other businesses as part of their work role. Whether you deal with wholesalers, large companies or small businesses, this qualification will help you build strong business to business relationships. The Certificate III in Business to Business Sales covers a range of topics relevant to this field of work. Course delivery will vary depending on your provider, but you might cover subjects including building customer relationships and loyalty, optimising customer and territory coverage and providing sales solutions to customers. Enquire now for a full list of study units, entry requirements and start dates..