Alffie

SITSS00078

Customer Service Skill Set

Nationally Recognised Vocational Education and Training (VET)

This skill set addresses the skills and knowledge to provide customer service for an organisation. These units of competency meet industry requirements for individuals who are required to assist and provide service to customers for an organisation.

Delivery mode

Alffie offers this course through the following delivery modes:

On campus

Work with instructors and classmates in a supportive and collaborative environment.

Locations
  • Ground floor, Building B, 99 Coventry Street, Southbank

Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* Unavailable $0 Fees are based on full-time study.

For more information about this course and payment options please enquire now.

For more information about this course and payment options, please enquire with Alffie.
Study mode On Campus
Duration 2 Months
Estimated fee* Unavailable $0

Career opportunities

The Customer Service Skill Set will prepare you for the following roles.

Bar Attendant

A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...

Avg yearly income $59,280
Entry barriers Low

Cafe Attendant

A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...

Avg yearly income $62,400
Entry barriers Low

Waiter

A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...

Avg yearly income $66,560
Entry barriers Low

About Alffie

Powering businesses and people through technology and education

Advance your career, gain a new skill, or study something you’re passionate about with alffie’s accredited qualifications and skill sets

It’s simple really. We love what we do, and we aim to do it so well that our students and clients will feel inspired to tell anyone who will listen that they love what we do too.