Alffie

FSK10119

Certificate I in Access to Vocational Pathways - Customer Service skill set

Nationally Recognised Vocational Education and Training (VET)

Certificate I in Access to Vocational Pathways - Customer Service skill set is a nationally recognised short course, designed to address customer service skill barriers and meet individual participant needs.

Throughout this course, alffie’s friendly team will assist students in developing skills and knowledge that will enable them to deliver customer service and prepare them for entry level customer service job roles.

On completion of this course students will receive a Statement of Attainment for successfully completed units from FSK10119 – Certificate I in Access to Vocational Pathways.

Delivery mode

Alffie offers this course through the following delivery modes:

Online

Set your own study schedule and balance study with your other commitments.


Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* Unknown
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.
Enquire with Alffie to find out more.
Study mode Online
Duration 3 Weeks
Estimated fee* $0 - $0 Support may be available

Career opportunities

The Certificate I in Access to Vocational Pathways - Customer Service skill set will prepare you for the following roles.

Customer Service Representative

Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...

Avg yearly income $56,680
Entry barriers Low

Retail Assistant

A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...

Avg yearly income $62,400
Entry barriers Low

Administrative Assistant

An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide ...

Avg yearly income $60,008
Entry barriers Low

About Alffie

Powering businesses and people through technology and education

Advance your career, gain a new skill, or study something you’re passionate about with alffie’s accredited qualifications and skill sets

It’s simple really. We love what we do, and we aim to do it so well that our students and clients will feel inspired to tell anyone who will listen that they love what we do too.