About Australian College of Training

BSB30120 Certificate III in Business is a qualification designed for people progressing beyond entry level qualifications in business and administration. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

SIT30622 Certificate III in Hospitality reflects the role of skilled operators who use a range of well-developed hospitality skills.

Certificate III in Hospitality is a qualification that provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, and provides options for specialisation and allows for multi-skilled employees working in accommodation services, food and beverage gaming. Possible job roles related to this qualification include barista, food and beverage attendant, front desk receptionist, front office assistant, function attendant, guest service agent, housekeeper, restaurant host, senior bar attendant and waiter.

BSB40120 Certificate IV in Business is targeted at more experienced individuals who may provide leadership and guidance to others.

These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

BSB40520 Certificate IV in Leadership and Management is a qualification that reflects the role of developing and emerging leaders and managers in a range of industry areas.

They may also have some responsibility for organising and monitoring the output of teams.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

SIR50116 Diploma of Retail Leadership is a qualification suitable for business owners, managers providing support to senior managers and managers providing leadership to retail teams.

Diploma of Retail Leadership is targeted to individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs. Potential job roles suitable for this qualification include store manager, cluster manager, merchandise manager, buyer, sales manager and area/regional manager. Entry into this qualification can be by direct entry with previous industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 Certificate IV in Retail Management or after achieving SIR40316 Certificate IV in Retail Management.

SIR20216 Certificate II in Retail Services is an entry level qualification for individuals to be competent in a range of retail knowledge and skills.

Certificate II in Retail Services covers a range of basic retail operational knowledge and practical skills, suitable for individuals in various store settings such as specialty stores, supermarkets, department stores and retail outlets. Potential job roles suitable for this qualification include frontline team member, point-of-sale operator, sales assistant and customer service assistant. Entry into this qualification can be by direct entry with little or no vocational experience.

SIR30216 Certificate III in Retail is a qualification suitable for individuals with some experience in retail operations.

Certificate III in Retail covers a range of retail operational knowledge and practical skills, suitable for individuals who have primary responsibility of engaging customers, maintaining daily store operations in various store settings such as specialty stores, supermarkets, department stores and retail outlets. Potential job roles suitable for this qualification include shop assistant, sales assistant, customer service representative, team leader, senior sales assistant and point-of-sale operator. Entry into this qualification can be by direct entry with previous vocational experience in retail. This qualification is a pathway to work in q diverse range of retail settings.

SIT20322 Certificate II in Hospitality reflects the role of skilled operators who use a defined and limited range of hospitality skills.

BSB50450 Diploma of Leadership and Management is suitable for individuals ho apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Diploma of Leadership and Management is targeted at individuals who display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

SIR40316 Certificate IV in Retail Management is a qualification suitable for frontline managers or store managers working in the retail sector or involved with business to business sales.

Certificate IV in Retail Management is targeted at individuals who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet or franchise. Potential job roles suitable for this qualification include department manager, store manager, merchandise manager, customer service manager, shift manager, small business retail owner or franchise owner. Entry into this qualification can be by direct entry with previous retail supervisory experience.