Australian College of Training

BSB20120

Certificate II in Workplace Skills

Nationally Recognised Vocational Education and Training (VET)

BSB20120 Certificate II in Workplace Skills reflects the role of individuals in a variety of entry-level Business Services job roles.This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Delivery mode

Australian College of Training offers this course through the following delivery modes:

Traineeship

Work and gain real-world experience while earning a qualification.


Entry requirements

Domestic Students

  • There are no mandated entry requirements.
Additional requirements may apply.

Course fees

Estimated Fee* $2,800 $0 Fees are based on full-time study.

For more information about this course and payment options please enquire now.

Enquire with Australian College of Training to find out more.
Study mode Traineeship
Duration 12 Months
Estimated fee* $2,800 $0

Career opportunities

The Certificate II in Workplace Skills will prepare you for the following roles.

Office Assistant

Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...

Avg yearly income $62,400
Entry barriers Low

Receptionist

Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...

Avg yearly income $54,548
Entry barriers Low

Personal Assistant

Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...

Avg yearly income $79,976
Entry barriers Low

Retention Specialist

A Retention Specialist develops customer loyalty for a store, brand or organisation. You’ll make sure customers and clients have a positive experie...

Avg yearly income $74,880
Entry barriers Low

Administrative Assistant

An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...

Avg yearly income $60,008
Entry barriers Low

About Australian College of Training

Australian College of Training delivers a number of programs funded by the Western Australian Government under the Future Skills Program.