About Interskills Training

Solid foundations are a prerequisite for any great building; which is why ‘ground floor’ smarts should be the first thing on your business career checklist.

This qualification focuses on the skills and knowledge base required for a variety of roles in the business services space.

Graduates from this tailored, industry-relevant course usually carry out a range of procedural, clerical, administrative and/or operational tasks requiring both technology-based skills and a good grasp of the business environment. They will typically utilise a broad range of competencies, where discretion, judgment and relevant theoretical knowledge are desired. They may also provide technical advice and support.

Leading a team or managing a workplace successfully requires you to do a lot more than simply boss people around.

If you are currently (or are aspiring to) lead and manage teams, supervise staff and/or drive the direction of a business or service-oriented organisation, this qualification is ideal. The skills sets & interpersonal aptitudes that are the focus of this course are transferable across a spectrum of industries, including manufacturing, service, retail, wholesale and contact centres.

In addition to assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They may also be required to find solutions to a defined range of predictable and unpredictable challenges, and thereafter analyse and evaluate information from a variety of sources.

As attitudes towards disability and approaches to care giving evolve, demand grows for highly skilled people to deliver an increasing range of practical and personal support to a diverse client base.

This qualification targets the skills, knowledge and aptitudes required in community and/or residential care settings. Learn how to work with and support people who may require help due to disability or other reasons, and to follow individualised plans for person-centred support. Hone your interpersonal skills, develop professional judgement and discretion, and learn to identify and take responsibility for your own outputs.

This course will give you a range of factual, technical and procedural knowledge, plus theoretical knowledge relating to the concepts and practices required to provide ongoing person-centred support.

Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.

This qualification is your gateway to a variety of entry level roles in the community sector. It targets the skills, knowledge and interpersonal qualities you need to work in person-centred, service-oriented settings.

The course concludes with a simulated work placement involving fundraising for a real community organisation. Graduates of this nationally accredited Certificate II can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs. At this level, people typically work under the direction of others, with both direct and indirect supervision.

Do you see yourself working in a community environment or local organisation? Do you enjoy supporting others? If so, a career in community service beckons.

This qualification is your gateway to a variety of entry level roles in the community sector. It targets the skills, knowledge and interpersonal qualities you need to work in person-centred, service-oriented settings. This includes working with diverse communities, responding to client needs, working within community development frameworks, following safe work practices, and organising workplace information.

Possible roles range from the day-to-day support of individuals to the implementation of specific programs.

Graduates at this level typically work under the direction of others, with both direct and indirect supervision.

As social and political attitudes towards mental health evolve, the demand for specially trained professionals to work in this space will grow.

This qualification targets the skill base required to provide self-directed, recovery oriented support to those affected by mental illness and psychiatric disability, with a specific focus on implementing community based programs and activities. These skills are both in demand and transferable across a range of individual care and service provider settings.

People holding this nationally recognised qualification usually work autonomously under the broad guidance of other practitioners and professionals.

Every good house rests on its foundations, and this course is about creating a strong base.

This Certificate II qualification is designed to help you remove the barriers keeping you from work and further vocational training. It is ideally suited for those looking to improve their foundation skills and gain access to more training and work opportunities.

It’s easy to say ‘unlock your potential’ – but who holds the key?

This course is about giving you that key. It is designed to help you remove the barriers keeping you from work and further education. It is ideally suited for those who require significant foundation skills support and who want to access more job and training opportunities and enjoy a fuller participation in social and community life.

You no longer have to accept less or be afraid to take that first crucial step.

Get to grips with the key basics: literacy, numeracy, and computers. Give yourself the power to participate more fully in society and improve the odds in your favour.

But it’s not all about careers. These are also life skills. This course is about gaining confidence and feeling like you belong. It gives you the tools you need to add your voice, make your mark and move forward.

Today’s job market is more complex than ever. In this rapidly evolving environment, adaptable, energetic, super skilled employment and career specialists are increasingly in demand to fill roles across the many agencies, training providers and outreach services operating in this space.

This qualification targets the skills sets, specialised knowledge and high-end people smarts required by those providing employment services to both job seekers and employers. It addresses the specifics of both recruitment and job seeking, supporting the development of ‘whole of sector’ knowledge.

This course is one of our flagships here at Interskills, as we have access to the resources of our parent company (WISE Employment), a successful jobactive and DES provider.

As new technologies and industries come on-stream, so do new opportunities. However, in a rapidly evolving job market, traditional work patterns and career arcs will need careful rethinking.

This qualification addresses the increasing demand for specialised career mentoring in schools and universities, employment agencies, HR and recruitment, and with providers servicing vulnerable communities. It focuses on the skills, knowledge and interpersonal smarts needed to deliver service and relevant training to individuals, groups and employers.

Once in the workplace, your role will involve significant client contact; counselling and providing information about career direction, professional development and training. You will work with a diverse range of people, from school leavers through to experienced professionals looking for new pathways.

Graduates with this certificate may also have limited supervisory responsibilities in contexts such as employment services.

This nationally recognised qualification is specifically designed for those looking either to get into the workforce or move into clerical or admin support positions. It focuses on the skills sets used in a variety of entry-level Business Service roles. This course is also tailored to help you develop and practise the key skills needed in preparation for work, getting you ready for both the realities and benefits of employment.

Learn how to manage a range of procedural, clerical, administrative and operational tasks. Get to grips with self-management skills and technology. Perform routine tasks, use practical skills and fundamental operational knowledge in a job-relevant way.

Are you good at dotting the I’s? Do you enjoy problem solving and making things run smoothly?

This qualification focuses on the skills and knowledge base required for a variety of admin roles in a business environment and in service oriented organisations.

Graduates from this tailored, industry-relevant course usually carry out a range of procedural, clerical, administrative and/or operational tasks requiring both technology-based skills and a good grasp of the business environment. They will typically utilise a broad range of competencies, where discretion, judgment and relevant theoretical knowledge are desired. They may also provide technical advice and support.

Wanting to enter the workforce, but not sure how to go about it? You’ve come to the right place.

This nationally recognised qualification is specifically designed for those looking to get into the workforce. It helps you practise and develop the skills needed to be ready for work. This course focuses on a range of introductory skills and knowledge, giving you a better understanding of both the realities and benefits of participating in today’s job market.

Already in HR or recruitment? Looking to strengthen your client offering and expand the scope of your practice? Are you a PLP teacher or school based career counsellor looking to Increase your skill level and update your knowledge?

Here at Interskills, we understand the employment/career space well. In tandem with our parent company WISE Employment, it’s our core business. That’s how we know that career mentoring skills are specific and powerful.

This course is designed with that skill set in mind. It will ground you in the core knowledge and competencies required to move into career development practice.