Crisis Support Worker

A Crisis Support Worker assists individuals facing immediate crises, providing emotional support and guidance. You may work in organisations focused on mental health, domestic violence, or emergency response. Key responsibilities include assessing needs, offering resources, and connecting individuals with ongoing support.

Crisis Support Workers play a vital role in stabilising situations for those in need. You’ll need strong communication and empathy to effectively support individuals during challenging times.

Future demand High
Average yearly income $78,000
Skill level Advanced

How do I become a crisis support worker?

All skill levels Beginner Experienced
CHC43315

Certificate IV in Mental Health

Blended, On Campus, Online
6 - 18 months
$100 - $5,997
  • There are no mandated entry requirements.
Additional requirements may apply.
CHC43215 & CHC43315

Dual Certificate IV in Alcohol and Other Drugs & Certificate IV in Mental Health

Online
17 months
$5,200
  • There are no mandated entry requirements.
Additional requirements may apply.
CHC53315

Diploma of Mental Health

Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
CHC43515

Certificate IV in Mental Health Peer Work

Online
10 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

What do social workers do?

11th December 2019)

How to start a career in counselling

7th September 2020)

How to start a career in Social Work

18th May 2021)