Essential Business Training

Office Managers oversee the operations of the office and administrative support team. They are usually in charge of the organisation’s clerks, rece...

Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...

Supervisors lead teams of workers and manage small work and service areas — supervising people on the job and ensuring that production and service...

Project Coordinators are a critical member of the project team, keeping everyone focused on their targets, deadlines, and budget constraints. They...

An Assistant Manager performs a leadership role at a business or organisation. You might have designated duties such as managing a team or you migh...

General Managers oversee the profitability, administration, operations and compliance of an organisation. Depending on the size of the business the...

An Area Manager oversees operations in a particular geographic area of a business. You might lead a team across several stores or branches and ensu...

A Presales Consultant is part of a sales team and may work across various industries. You might speak with clients or customers to determine their...

A Regional Manager coordinates operations for a business or organisation in a designated geographical area. You might oversee operations at all sto...

A Service Director oversees operations at a childcare centre or early childhood education facility. You’ll ensure a centre is running efficiently a...

A Team Administrator provides administrative support to a work team in a particular department or for a particular project. You might assist collea...

A Governance Coordinator performs a range of duties to implement checks and controls within an organisation. You might develop policies and procedu...

A Creative Entrepreneur develops innovative business ideas in creative industries such as art, design, or media. You may work independently or with...

An ICT Project Manager oversees technology projects within an organisation. You might work in various industries, managing projects that involve so...

A Data Miner extracts valuable insights from large datasets to support business decision-making and strategic planning within organisations. This r...

A Product Specialist provides expertise and support for specific products within a company. You might work in various sectors, including technology...

A Digital Project Manager oversees the planning, execution, and delivery of digital projects, such as website developments, software implementation...

Corporate Services Managers are high-end professionals who oversee the organisation’s day-to-day operations and business administration. Their role...

Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...

Senior Risk Managers oversee an organisation’s risk management function and work with the executive committee to improve business efficiencies and...

Park Manager oversees daily operations of parks, ensuring high standards of customer service and facility maintenance. Responsibilities include man...

Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...

Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...

A Life Coach works with clients on a range of either personal or professional issues. You might support clients to reach a particular goal or chang...

A Sports Facility Manager oversees the daily running of a sports centre. You might cater for a range of sports such as indoor cricket and indoor ne...

A Landfill Supervisor coordinates operations at a waste disposal or landfill facility. You’ll manage a team of staff and ensure operations are runn...

An Investigation Manager conducts audits on government departments to check for fraudulent activity. You might respond to concerns expressed by var...

An RTO Compliance Officer ensures that registered training organisations comply with all relevant industry standards and legislation. You might che...

An Intelligence Officer gathers, analyses, and interprets information to support national security and intelligence operations. You might work with...

A National Security Adviser is responsible for providing strategic guidance on national security issues, developing and implementing policies, and...

An Innovation Coordinator drives the development and implementation of new ideas and processes within an organisation. You might work in various se...

A Customer Success Manager ensures customers are happy with their experience with a business. You’ll provide follow up service and deal with any pr...

A Chief Innovation Officer (CIO) spearheads the development and execution of strategic initiatives aimed at driving innovation within an organisati...

Logisticians are distribution professionals who ensure the efficient movement of raw materials, inventory, retail and wholesale products. Their pri...

An Innovation Manager drives and manages innovation initiatives within an organisation. You might work in a corporate setting, a government agency,...

An Event Planner organises events for a range of industries. You might coordinate community events, arrange conferences for work groups or organise...

A Strata Manager attends to the daily operations of a strata property. You’ll need to make sure everything is running smoothly from collection of s...

A Student Experience Officer works with students to make sure they’re getting the most from their educational experience. You might work at a schoo...

A Travel Agency Manager oversees operations at a travel agency store or shopfront. You might supervise staff and take care of issues such as budget...

A Regional Coordinator manages operations within a designated area, focusing on service delivery and compliance with standards. Responsibilities in...

A Conservation Manager works to protect environmental areas from development or degradation. You might focus on wildlife or plant preservation, are...

A Venue Manager coordinates bookings and events at a function venue. You might host conferences, exhibitions, performances or corporate functions....

A Real Estate Agency Manager oversees the agency's daily operations, ensuring efficient property sales, leasing, and customer service. Responsibili...

A Bank Manager oversees operations at a bank, credit union, building society or other financial institution. You’ll ensure all bank departments are...

An Aquaculture Manager oversees the general running of an aquatic farming operation or hatchery. Your role will involve everything from breeding ne...

A Sustainable Farmer works on an agricultural operation using farming practices that protect the property from long term environmental impacts. You...

A Winemaker oversees the process of producing wine for sale. Your duties will depend on the time of year and the stage of production the wine is at...

A Vineyard Manager is responsible for producing a quality crop of grapes for sale or for wine production. You’ll oversee all aspects of planting, g...

A Planning Officer assesses development applications, ensures projects meet regulations, and liaises with stakeholders. They evaluate proposals, co...

A Social Media Strategist develops and implements effective social media strategies to enhance a brand's online presence and engagement. This role...

A Cellar Door Manager attends to the daily running of the cellar door facility at a winery. Your role will be centred around selling the wine produ...

Resilience Officers are responsible for ensuring business continuity across all areas of the organisation, with a focus on operations, supply chain...

Procurement Managers oversee the sourcing of raw materials, stock, goods and services. They negotiate the best possible prices for the organisation...

A Head of Digital Strategy Transformation assists organisations to gain the most benefit from digital systems. You’ll examine current strategies an...

A Radio Producer coordinates the production of radio programs. You’ll work with radio announcers to come up with topics to discuss on-air and you m...

An Accounting Manager looks after the everyday running of the accounts department of a business or organisation. You might be supervising a larger...

A Financial Controller oversees the financial direction of a business or organisation. You’ll manage a financial department and balance company bud...

A Forensic Accountant analyses financial information for legal or court cases. You might have to go through accounting data to look for discrepanci...

A Customer Experience Manager enhances the overall experience customers have with a company. You might work in a variety of industries, from retail...

An Innovation Strategist develops and implements strategies to drive innovation and growth within an organisation. You might work in technology fir...

An Operations Officer is essential for maintaining efficient organisational processes across various sectors. Key responsibilities include coordina...

Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...

A Fraud Analyst detects fraudulent financial activity in bank accounts and transactions. You’ll monitor bank activity and be aware of anything that...

A Financial Assistant provides administrative assistance to financial planners, advisors or other professionals providing financial services. You m...

An Assistant Broker helps other finance industry professionals while they assist clients to secure loans, credit cards or insurance policies. You m...

A Library Assistant works in a public library to process loans to borrowers. You’ll also check items back into the library system and return them t...

A Museum Assistant works in a museum or cultural centre. You might be in a customer service role where you greet visitors, answer their questions a...

A Librarian provides a range of services to patrons in a public library or specialist library facility. You’ll manage borrowing systems and assist...

A Gym Manager looks after a range of activities at a gym facility. You’ll ensure the facility meets correct standards and all equipment is properly...

A Fitness Centre Manager takes care of the overall running of a fitness facility. You might supervise staff and ensure they are properly trained fo...

Sales Analysts carry out market research to determine prospects for the company’s service offerings, as well as the market for new goods and servic...

A High Performance Coach provides specialised training for sportspeople and teams. You might develop techniques for improving individual performanc...

An Event Director oversees the overall development of a range of special events. You might work for an event organisation company or lead the event...

An Exhibition Manager organises showcase exhibitions for a range of industries and special interest groups. You might liaise with stakeholders to d...

A Tour Operations Manager handles the daily running of a range of businesses providing services for tourists. You might manage a company providing...

A Local Government Customer Service Assistant works at the front desk or phone line of a local government authority. You might answer customer enqu...

A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company,...

A HVAC Technician performs work on a range of heating, ventilation and air conditioning systems. You might conduct regular maintenance services or...

A Council Member is elected to represent an electorate in a local government authority. You’ll assist with government decision making and address c...

A Bakery Manager oversees operations at a bakery or patisserie. You’ll supervise a team of staff and ensure products are made on time and to a high...

A Clinical Coder translates patient information into codes for data collection. You’ll analyse patient records to understand the treatments that ha...

A Grip sets up equipment to support cameras during film and television productions. You’ll make sure camera operators can capture footage as requir...

A Gaffer works on film, television and stage sets to manage the lighting aspects of a production. You’ll lead a team of lighting technicians and op...

A Driller operates equipment used to extract minerals, liquids or gases from underground. You might work on a drilling rig, in the mining industry...

A Drilling Supervisor oversees drilling operations in a range of industries. You’ll use specialist equipment to extract minerals, liquids or gases...

A Service Manager oversees the daily running of the service department at a mechanical workshop. You’ll ensure vehicles are being serviced correctl...

A Helicopter Pilot flies various types of helicopters for a range of purposes. You might transport passengers or freight, conduct surveillance serv...

A Flying Instructor teaches students to fly various kinds of aircraft. You might provide lessons on aviation theory and give instruction on flying...

A Concreter lays concrete surfaces for building works and other projects. You may work on residential projects or council pathways or you might be...

A Parts Manager handles daily operations in the parts department of a spare parts business, an automotive company or a mechanical workshop. You’ll...

A Steel Fixer works with concreters to place steel into concrete. You might use steel mesh to reinforce concrete or position steel beams before con...

An Executive Housekeeper oversees the running of a housekeeping service. You’ll supervise a team of staff and organise a housekeeping timetable. Ex...

A Surveyor Assistant helps with surveying projects by setting up equipment and carrying out surveying tasks. Your duties will vary depending on the...

A Plant Manager oversees daily operations at a manufacturing facility. You might ensure production schedules are met and make sure safety and compl...

A Fleet Manager oversees the daily operations of a fleet of vehicles. The vehicles might be used for transporting passengers or freight or for othe...

A Duty Manager (Police Force) supervises a team of police officers during their duties. You might assign tasks or coordinate a response to an event...

A Facilities Manager is in charge of the daily running of large facilities such as shopping centres, tourist attractions or sports facilities. You’...

An Airport Operations Manager oversees daily activities at an airport or airfield. You might coordinate security operations, organise cleaning and...

An Abattoir Supervisor oversees daily operations at an abattoir or meat processing facility. You’ll supervise staff and ensure work is carried out...

A Technical Project Manager oversees large electrotechnology projects across a range of sectors. You may conduct planning activities and ensure a p...

A Senior Merchandiser leads a team creating retail and fashion displays. You might work for a large retail chain or take on individual clients. Sen...

A Workplace Inspector carries out investigations on numerous issues within a work environment. You might specialise in work health and safety, work...

A Rail Safety Manager ensures the safety of a railway environment or organisation. You’ll develop safety plans and procedures and ensure all depart...

A Crematorium Technician coordinates activities at a crematorium facility. You might operate crematorium equipment and assist with services and cer...

An Athlete competes in professional sporting events. You might be part of a team or compete in individual competitions. Athletes work with coaches...

A Community Coach performs training duties at community sports activities. You might work with participants with a range of abilities to improve th...

A Renewable Energy Tradesperson installs and maintains equipment used in the renewable energy industry. You might set up renewable energy systems a...

A Funeral Director oversees funeral arrangements and coordinates funeral services. You might meet with families to plan services and liaise with ot...

A Funeral Assistant coordinates and carries out funeral services. You’ll meet with families to organise details and may liaise with celebrants or c...

An Electrical Fitter constructs electrical equipment and circuits in a range of settings. You might design electrical plans and install electrical...