Vocational Education and Training
All MiHaven Training Courses
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Learn more- Executive Assistant
- Administration Officer
- Data Entry Operator
- Office Assistant
- Receptionist
- Customer Service Representative
- Accounts Clerk
- Payroll Clerk
- Appointment Setter
- Operations Coordinator
- Administration Manager
- Business Administrator
- School Administration Officer
- Personal Assistant
- Scheduler
- Administrative Assistant
- Fitness Studio Manager
- Communications Manager
- Trainee
- Dental Office Manager
- Retail Team Leader
- Information Officer
- Customer Service Officer
- Brand Ambassador
- RTO Compliance Officer
- Enrolment and Admissions Officer
- Cashier
- Night Auditor
- Trainee Records Officer
- New Home Sales Consultant
- Operations Officer
- IT Business Analyst
- Telemarketer
- Service Manager
- Parts Manager
- Apiarist
- Crematorium Technician
- Funeral Director
- Funeral Assistant
- Paraplanner
- Timber Dispatch Coordinator
- Bicycle Sales Assistant
- Dog Trainer
- Senior Rates Officer
- Customs Broker
- Marketing Strategist
- Internal Auditor
- Change And Communications Manager
- Fundraising Coordinator
- Property Adviser
- Gallery Manager
- Public Service Officer
- Student Recruitment Officer
- Engagement Manager
- Location Manager
- Freelance Editor
- Administrative Coordinator
- Logistics Planner
- Business Process Analyst
- Corporate Accountant
- Marketing Analyst
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgment when carrying out their work in the context of established policies and procedures. They may work independently or under the guidance of others, though in some contexts that guidance may not be on-site.
Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.
Learn moreThis qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Learn more- Catering Assistant
- Waiter
- Hotel Porter
- Hotel Receptionist
- Bar Attendant
- Gaming Attendant
- Cafe Attendant
- Concierge
- Kitchen Attendant
- Barista
- Trainee
- Chef
- Cellar Door Manager
- Food Safety Supervisor
- Night Auditor
- Bartender
- Customer Service Manager
- Tour Guide
- Community Organiser
- Tour Driver
- Cooks Assistant
- Sandwich Hand
- Fast Food Assistant
- Executive Housekeeper
- Flight Attendant
- Gym Receptionist
- Food Service Assistant
- Laundry Worker
- Rooms Division Manager
- Senior Travel Consultant
- Tourism Manager
This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators.
Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.
Learn moreThis qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Learn more- Aged Care Worker
- Personal Carer
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Trainee Support Worker
- Disability Support Worker
- Home Carer
- Aboriginal Aged Care Worker
- Support Worker
- Aged Care Manager
- Patient Care Assistant
- Residential Care Officer
- Senior Support Worker
- Home Care Nurse
- Aged Care Coordinator
- Gerontologist
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Learn more- Personal Carer
- Aged Care Worker
- Residential Care Worker
- Community Care Worker
- Home Care Assistance Worker
- Disability Support Worker
- Trainee Support Worker
- Home Carer
- Aboriginal Disability Worker
- Disability Service Officer
- Disability Team Leader
- Senior Support Worker
- Mental Health Support Worker
- Home Care Nurse
- Disability Advocate
- Education Support Officer
- NDIS Worker
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
Learn moreThis qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the student must complete at least 120 hours of work placement as detailed in the Assessment Requirements.
Learn moreThis qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Learn moreThis qualification provides an introduction to the construction industry, its culture, occupations, job roles and workplace expectations. The units of competency cover essential work health and safety requirements, the industrial and work organisation structure, communication skills, work planning, and basic use of tools and materials. The qualification is built around a basic construction project unit that integrates the skills and embeds the facets of employability skills in context.
Learn moreThis qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Learn moreIn this course you will learn knowledge and skills required to provide a First Aid response to a casualty whether they are injured or ill until Medical Aid arrives. This unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.
Under the Workplace Health & Safety Legislation this is the minimum qualification for a first aider within a workplace; club or community group where there is a duty of care.
Learn moreThis unit of competency specifies the mandatory work health and safety training required prior to undertaking construction work. It covers identifying and orally reporting common construction hazards, understanding basic risk control measures, and identifying procedures for responding to potential incidents and emergencies. It also covers correctly selecting and fitting common personal protective equipment (PPE) used for construction work.
Learn moreThis is a trade qualification for carpenters in residential and commercial workplaces. It includes setting out, manufacturing, constructing, assembling, installing and repairing products made using timber and non-timber materials.
Completion of the general construction induction training program, specified in the Safe Work Australia model Code of Practice: Construction Work, is required by anyone carrying out construction work. Achievement of CPCCCWHS1001/CPCWHS1001 Prepare to work safely in the construction industry meets this requirement.
This qualification is suitable for an Australian apprenticeship pathway.
Learn moreIn this CPR course in Cairns you will learn knowledge and skills required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines until medical aid arrives. This unit applies to all workers who may be required to provide CPR, in a range of situations, including community and workplace settings.
The course also incorporates training and assessment relating to the use of Automated External Defibrillators (AEDs).
Learn moreFirst aid response to infants and children is an invaluable skill for both you as an individual and for your community. This course applies to a range of workers within an education and care setting who are required to respond to a first aid emergency. This includes early childhood workers and educators who work with school age children in outside school hours care and vacation programs. In this course students will also learn how to perform single rescuer cardiopulmonary resuscitation (CPR), care for head, neck & spinal injuries, dislocations, fractures and provide time-sensitive assistance to people suffering an allergic, asthmatic or anaphylactic reactions.
Learn moreThis unit aims to educate individuals about the responsible practices that must be followed whenever alcohol is sold orserved. This unit applies to all levels of sales personnel involved in the sale, service, and promotional service of alcohol in licensed premises. This includes workplaces, hospitality venues, packaged liquor outlets, wineries, breweries, and distilleries. Individuals in positions involved in the sale & service of alcohol or a supplier are required by law to hold a Responsible Service of Alcohol (RSA) certification. Students will learn how to sell and serve alcohol responsibly, assist customers to drink within appropriate limits, assess alcohol affected customers and identify those whom sale or service must be refused. You will also learn the laws that affect you & your licensed premises and the penalties that apply.
Learn moreThis qualification reflects the role of individuals working in kitchens who use a defined and limited range of food preparation and cookery skills to prepare food and menu items. This qualification provides a pathway to work in kitchen operations in organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes, and coffee shops; and institutions such as aged care facilities, hospitals, prisons, and schools.
Learn moreThis qualification reflects the role of individuals in a range of community settings and people’s homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.
Learn moreBecome a barista and learn how to prepare and serve a range of coffee beverages. In this course students will learn the theoretical and technical sides of coffee making including the methods and techniques for preparing café lattes, cappuccinos, espressos (short black), flat whites, piccolos lattes, macchiatos and much more. Students will learn about the different types of milk, foaming, steaming and it's characteristics.
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