About Regional Training Services Qld

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choices and their availability, plus training providers near you who deliver this qualification..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Get a job in the hospitality industry with the SIT20322 Certificate II in Hospitality. This nationally recognised certificate can help you find work at clubs, pubs, hotels, resorts, theme parks, cafes, restaurants, and bistros. The course covers: communicating with customers, interacting with guests and workmates from different cultural backgrounds, staying safe at work, hygiene controls in hospitality, cleaning, using equipment, and more. When enrolling, ask your course provider to help you select study units that lead to specific job roles, such as cafe attendant, bar steward, catering assistant, hotel porter. Enquire now for entry requirements, hospitality career outcomes, and upcoming enrolment dates..

Get a job in the tourism industry with the SIT20122 Certificate II in Tourism. This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event reception, museum attendant, and more. Enquire now for the full list of speciality electives (and their availability) and enrolment openings near you..

Get the skills you need to repair outdoor power tools with the AUR20820 Certificate II in Outdoor Power Equipment Technology. This nationally recognised qualification covers the inspection, testing, and repair of lawn mowers, chainsaws, pumps, post hole borers, portable generators, stationary engines, brush cutters, leaf blowers and other outdoor power equipment. You’ll also learn workplace safety essentials. Enquire now for the list of study units and training centres..

The nationally recognised course HLTAID010 Provide Basic Emergency Life Support is for workplace first aiders and medics. It articulates into a number of qualifications for paramedics, nurses and emergency first responders and is completed during a one-day intensive. You will learn how to respond to an emergency situation, manage casualties at an incident scene, perform CPR, and administer life-saving O2. The course also requires you to complete theory and assessments online. Enquire now for the course delivery structure, intake dates, and enrolment requirements..

A Provide Cardiopulmonary Resuscitation (CPR) course will give you the practical skills to help a casualty experiencing cardiac arrest. You might need this training for your employment, particularly if you are a designated first aider at your workplace. The course is also suitable for anyone wanting to have the skills to assist in an emergency situation. The Provide Cardiopulmonary Resuscitation (CPR) course prepares you for a range of emergency situations. You’ll learn to provide basic resuscitation, including the use of compressions and rescue breaths. The course explores CPR techniques for adults, children and infants and you’ll also develop the skills to use an automated external defibrillator (AED). Enquire now for entry requirements and course dates..

Get your RSA certificate online or face-to-face with a Registered Training Provider (RTO) today by enrolling in the SITHFAB021 Provide responsible service of alcohol. This hands-on short course is mandatory for hospitality employees who work on licensed premises in Australia. The course covers: impacts of alcohol consumption on the human body, alcohol and the community, serving standard drink sizes, identifying intoxicated customers, refusing service, underage patrons, harm minimisation, and much more. Enquire now for the full list of training providers in your area that deliver the mandatory RSA course. PLEASE NOTE: the RSA course is different in some Australian states and territories. Contact your training provider before enrolling to ensure you have selected the correct course for your location..

The nationally recognised short-course SITXFSA005 Use Hygienic Practices for Food Safety is often referred to as ‘Hygiene for Food Handlers’ and is the industry standard for restaurant, cafe, and bistro workers in Australia. The course covers: identifying food hazards and preventing food contamination, following critical work procedures, cleaning and sanitising food handling areas correctly, maintaining personal hygiene and infection controls. Enquire now for entry requirements, food handling competencies, and upcoming enrolment dates in your area..

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos. The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry..

The SITXFSA006 Participate in Safe Food Handling Practices outlines the skills and knowledge required for safe food handling during storage, preparation, display, service, and disposal. It necessitates adherence to predetermined procedures within a food safety program. Applicable to all organisations with kitchen facilities, including restaurants, cafes, clubs, hotels, and various catering services, this unit pertains to food handlers engaged in daily food-related tasks. Businesses must designate a certified food safety supervisor competent in this unit, verified through a registered training organisation. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBFIN302 Maintain Financial Records covers the skills and knowledge necessary to maintain daily financial records, including reconciling systems for debtors and creditors, and preparing and maintaining a general ledger and trial balance. It also involves monitoring cash control for accounting purposes. This unit is suitable for individuals responsible for simple accounting functions within an organisation, whether providing administrative support or handling delegated financial record maintenance tasks. Enquire now for a full list of entry requirements and available enrolment dates..

The BSBHRM416 Process Payroll imparts the skills and knowledge required to process payroll from provided data using both manual and computerised payroll systems. It is relevant to individuals responsible for payroll functions within an organisation, whether they provide administrative support or have been delegated payroll responsibilities. This ensures proficiency in handling payroll accurately and efficiently across a range of work environments. Enquire now for a full list of entry requirements and available enrolment dates..

The SIRXMKT006 Develop a Social Media Strategy focuses on planning and evaluating the effective use of social media platforms. Participants will learn to assess and select suitable social media platforms, develop strategic plans for their use, and evaluate the outcomes of social media activities. This unit is designed for individuals across various sectors and business contexts who operate independently and are responsible for making operational decisions related to social media. Enquire now for a full list of entry requirements and available enrolment dates..

The SIRXMKT001 Support Marketing and Promotional Activities outlines the performance outcomes, skills, and knowledge required to support marketing and promotional activities. It applies to individuals in frontline sales and marketing roles across various industry sectors. These individuals typically work with some independence under general supervision, adhering to established organisational policies and procedures. Enquire now for a full list of entry requirements and available enrolment dates. .

The BSBFIN301 Process Financial Transactions covers the skills and knowledge needed to prepare, process, and maintain financial transactions, as well as reconcile outstanding accounts. It is applicable to individuals working in various environments supporting an organisation's accounting functions. They may provide administrative support or be staff members with delegated accounting responsibilities. Enquire now for a full list of entry requirements and available enrolment dates. .

If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday parks and resorts, client and customer service, IT and administration. Enquire now for the list of entry requirements, specialist electives (and their availability) and upcoming enrolment dates..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..