About Regional Training Services Qld

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

The Certificate III in Business qualification may be suitable for participants who have previously done a Certificate II in Business, a school leaver or someone who has had previous experience in a junior role. Certificate III is suitable for jobs where there is some degree of responsibility and problem solving. It allows the participant to develop their skills in an office environment and serves as a stepping stone towards a more advanced qualification.

This qualification is suitable for an Australian apprenticeship pathway.

This qualification provides a pathway to work in industry areas such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

It provides options for specialisation in areas such as accommodation services, food and beverage and gaming.

The qualification is also suitable for small businesses requiring multi-skilled employees.

The Certificate III in Hospitality course aims to provide participants with a wide range of hospitality and customer service skills along with general employability skills such as; communication, teamwork, planning and organising, problem solving and self management.

This qualification is suitable for an Australian apprenticeship pathway.

The Tourism industry makes up a significant part of the economy, directly and indirectly providing employment to numerous individuals.

Careers in tourism offer many diverse roles and settings. Tourism careers can include working in a hotel or resort, on a cruise ship, in an adventure sports centre, as a tour guide leading activities and historical trips, as a travel guide writer or as a driver or flight attendant.

Individuals in the tourism field should have a love and appreciation for travel, strong coordination and organisational skills to coordinate trips, services, schedules and accommodation, and enjoy working with people.

This qualification is suitable for an Australian apprenticeship pathway.

The retail industry is the largest employer in Australia with around 12% of the workforce employed in the various sectors. Career prospects in the retail industry are unlimited for individuals who have excellent product knowledge combined with an ability to provide outstanding customer service.

This qualification is the standard entry level for individuals desiring to establish a career in the retail industry. It is designed to provide individuals with skills and knowledge to be competent in a variety of activities and functions requiring basic retail operational knowledge and practical skills in a defined context.

This qualification is suitable for an Australian apprenticeship pathway.

The retail industry in Australia is the largest employer of women and the second largest employer of men. Career prospects in the retail industry are unlimited for individuals who have excellent product knowledge combined with an ability to provide outstanding customer service.

This course will provide you with training and industry experience, and prepare you to undertake supervisory roles in a variety of retail settings. This course will broaden and deepen existing retail knowledge and expertise, upon completion you will be prepared to take responsibility for coordinating/supervising the work of others as you begin taking on more responsibility in a retail environment.

This qualification is suitable for an Australian apprenticeship pathway.

Are you looking for a career with plenty of variety? Do you like food, travel, and meeting new people? Then you’ll absolutely love working in hospitality.

The Certificate II in Hospitality is an entry-level course that provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs and cafés.

You will learn to work with colleagues and customers, work in a socially diverse environment, follow health, safety and security procedures, develop industry knowledge, prepare and serve non-alcoholic beverages, process financial transactions and provide quality customer service.

This qualification is suitable for an Australian apprenticeship pathway.

This qualification is for people wanting to work in tourism and travel industry sectors with diversity of employers including retail travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.

The qualification reflects the role of individuals who use a defined and limited range of operational skills. You will be involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge, and you will work under direct supervision.

Work could be undertaken in an office environment where planning of tourism, travel products and services takes place, in the field where products are delivered or a combination of both.

This qualification is suitable for an Australian apprenticeship pathway.

This course is ideal for anyone interested in a career in the automotive industry.

Get hands-on training from highly skilled trainers who have worked in the industry with our Small Engines Technician course. Designed to introduce you into the industry and help you develop the essential skills needed to obtain a job or an apprenticeship.

Students will have the opportunity to not only gain knowledge in the servicing and maintenance of a variety of equipment and vehicles, but will also disassemble and rebuild a number of different types of engines.

A skill shortage area, the automotive industry offers a broad and diverse range of careers that provide local, national and international career paths for trainees, apprentices and personnel in automotive manufacturing, retail and repair & maintenance operations.

Along with gaining skills and knowledge currently in demand in the outdoor power equipment sector, participants will have the opportunity to complete core units common to a number of automotive industry qualifications.

This qualification is suitable for an Australian apprenticeship pathway.

This first aid course will allow you to develop skills and knowledge and most importantly, confidence, to provide first aid treatment to any person suffering a sudden illness or injury. You will develop the skills to preserve life, prevent the condition from worsening, and promote recovery. It includes initial intervention in a casualty with a serious condition prior to professional medical help being available, such as performing CPR while awaiting an ambulance, as well as the complete treatment of other less serious conditions, such as applying water for burns, or assisting someone choking.

Providing effective, lifesaving first aid interventions requires instruction and practical training. This is especially true where it relates to potentially fatal illnesses and injuries, such as those that require cardiopulmonary resuscitation (CPR) or involve severe bleeding. These procedures carry a risk of further injury to the casualty and the first aider. As with any training, it is more useful if training occurs before being confronted with an actual real-life situation.

The course is delivered in line with the Australian Resuscitation Council guidelines and applies to all workers or members of the community who may be required to provide CPR in the event of an emergency.

This first aid course is essential for everyday life events, allowing you to provide immediate and effective first aid to workers or others who have been injured or become ill at the workplace or at home.

This course is ideal for anyone who is currently employed in or is seeking employment in the Hospitality, Bar & Gaming Industries. Having an RSA is mandatory for anyone who serves alcohol in a licensed environment.

This requirement is inclusive of all bar staff, glassies, wait staff, bottle shop attendants, promotional and function staff, it’s also a requirement for security employees/contractors.