Regional Training Services Qld
Certificate II in Retail Services
Nationally Recognised Vocational Education and Training (VET)The retail industry is the largest employer in Australia with around 12% of the workforce employed in the various sectors. Career prospects in the retail industry are unlimited for individuals who have excellent product knowledge combined with an ability to provide outstanding customer service.
This qualification is the standard entry level for individuals desiring to establish a career in the retail industry. It is designed to provide individuals with skills and knowledge to be competent in a variety of activities and functions requiring basic retail operational knowledge and practical skills in a defined context.
This qualification is suitable for an Australian apprenticeship pathway.
Delivery mode
Regional Training Services Qld offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
Locations
- 37 Nash Street Gympie
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
- QLD Subsidised Training This training may be subsidised by the QLD Government for eligible individuals. Places are limited.
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate II in Retail Services will prepare you for the following roles.
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
About Regional Training Services Qld
Regional Training Services Qld is an organisation dedicated to delivering the highest quality training throughout the Sunshine Coast, Gympie, South Burnett and the Wide Bay areas.
