About GEM College of International Business

Do you see yourself starting or building a career in office administration? Are you aiming to provide support to a team? The Certificate III in Business is suitable for all ages and provides the knowledge and skills required for employment in a variety of business settings. The course will provide you with the skills required to perform common business-related tasks such as producing documents and handling customers. It reflects the role of individuals in a variety of Business Services job roles.

The Certificate IV in Business will enable you to maximise your use of digital technologies and develop your – critical thinking; business relationships; and communication strategies. Or you can select one of 9 specialisations (big data, administration, sustainability, leadership, finance, procurement, records and information management, cyber security or operations). Our enrolment team will help you to select an option that will equip you with an arsenal of skills that is a great match for your actual/intended job role.

Leadership is not only about competencies it’s about context! Traditionally there are Natural Tensions between the way Managers and Leaders operate. Both are essential to the success of an organisation.

GEM College aims to bring the “mind of the manager” into alignment with “the soul of the leader”. This is like teaching eagles to fly in formation – a powerful combination! In this course you will learn to identify barriers to your leadership, and the importance of contextual leadership. You will also learn about the personal skills and the systems and resources that are needed to support your business, club, community organisation or local school.

Graduates of the Certificate IV in Leadership and Management are able to demonstrate that they can assume responsibility for their own performance, while providing leadership, guidance and support to others. This course equips them with the skills required to exercise responsibility for organising and monitoring the output of their teams. They do so by applying solutions to a defined range of predictable and unpredictable problems. It further equips them with the ability to analyse and evaluate information from a variety of sources.

This qualification is suitable for autonomous individuals who identify and apply project management skills and knowledge in a wide variety of contexts. Job titles for these roles may include contracts officers, project administrators, quality officers and small business operators.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities and carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

Our delivery of the Diploma of Business is highly flexible and designed to meet the needs of different people involved in different types of business activity. If you would like to start up your own business you can select from a range of entrepreneurship Units of Competence.

Those who are already involved in their own business, will have identified areas where they have strengths, and other areas where they need to enhance their competencies to ensure a safe, secure, profitable and successful business. Graduates in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

When a business needs to improve/modify a process or change the business a process it can spell disaster if it isn’t managed in structured and ordered way. The solution is ‘project management’, which means that it must be done correctly and according to the expectations of stakeholders and/or clients.

If you are an experienced Manager seeking to open career opportunities, or to enhance your current competencies, it is likely that you need project management skills. The Diploma of Project Management is the ideal qualification to equip you with these skills.

The Advanced Diploma of Business is ideal for entrepreneurs, or those working within business. Create your preferred formula for success by selecting your preferred courses.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities.

We recognise that most Learners who undertake this qualification are exceptionally busy people, focused on building and managing dynamic businesses. Thus, we have designed the delivery to be highly flexible and totally aligned to the Learner’s own day to day business operations. It is “pracademic” – commercially practical and academically rigorous!

The Advanced Diploma of Business is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).

This course will show you the four paths to discovering your own Core Purpose; explain the Rule of Three for effective leadership; and develop in you, the four capabilities required of leaders in any situation. Based on internationally renowned “Boost Business Results” coaching methodology and aligned to internationally accepted Units of Competency – this qualification has it all. If you’re asked to think of a scarce resource, does your mind immediately turn to forests, water, energy, or food supplies? Certainly each of these is important for our standard of living, and indeed, for our survival. But, there is another important, vital resource that is also scarce and that is leadership.

Leadership has been researched extensively and leadership gurus abound – each has something important to say. All the elements of leadership are known, but they’re fragmented and scattered among a clutter of myths, anecdotes, and beliefs. These divergent theories are often contradictory: and one leadership approach won’t work in all situations, and there is little guidance on how to select the right theory for any specific situation.

What the Advanced Diploma of Leadership and Management does is re-interpret existing knowledge, into the Unified Theory of Leadership. The Unified Theory is based on observation of the world – both the real world of today and the studied world of yesterday. This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.

This qualification reflects the role of individuals who use a sound theoretical knowledge base in marketing and communication and who demonstrate a range of skills to ensure that functions are effectively conducted in an organisation or business area. Typically, the individuals would have responsibility for the work of other staff and lead teams.

This qualification applies to individuals in full-time marketing roles, as well as those who are responsible for an organisation’s marketing in addition to other duties.

This qualification reflects the role of individuals who provide leadership and support strategic direction in the marketing and communications activities of an organisation. Their knowledge base may be highly specialised or broad within the marketing and communications field. Typically, they are accountable for group outcomes and the overall performance of the marketing and communication, advertising or public relations functions of an organisation.

This qualification applies to individuals in full-time marketing roles, as well as those who are responsible for an organisation’s marketing in addition to other duties.

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner.

This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others.

This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability. The job roles that relate to this qualification may also include RTO Manager and RTO Director.

If you are able to imagine the future, are a high level thinker, with the ability to influence others, this qualification will assist you to add structure to your goal setting ensuring your organisation implements its vision in a coordinated and unified manner.

The Graduate Diploma of Strategic Leadership reflects the role of individuals who apply advanced knowledge and skills in a range of strategic leadership and management roles.

Individuals at this level make high level autonomous decisions and use their initiative and judgement to plan and implement a range of leadership and management functions in varied contexts. Leaders at this level usually have full responsibility and accountability for personal outputs and for the work or function of others.

If you like to use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, in order to generate new ideas and provide solutions to complex problems, this is the ideal course to take. You will learn how to best use your communication skills to influence others, and to demonstrate your understanding of theoretical concepts and to transfer that knowledge and ideas to others, to move your organisation forward in a cohesive, unified manner.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

If you gain professional satisfaction from your creative writing, developing excellent learning resources, and instructional design, you will enjoy this course.

This qualification reflects the roles of training developers and instructional designers who are responsible for analyzing training needs and designing training solutions and products to meet workplace capability requirements, and evaluating the effectiveness of training programs.

This qualification reflects the role of individuals who possess a sound theoretical knowledge base in quality auditing and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work or the work of an audit team. The job roles that relate to this qualification may include Lead Auditor and Quality Assurance Manager.

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

If you are interested in ensuring a safe work environment, but lack the knowledge and skills to do so, this is the course for you. If you have been a Safety Representative, Safety Supervisor, or been involved in managing Work Health and Safety, and can provide evidence of your current competencies, you could gain credit status towards this qualification.

This qualification is suitable for people working in a Work Health and Safety (WHS) role with responsibilities including providing leadership and guidance to others, and who have some responsibility for the output of others.

This qualification is suitable for skilled operators who take on Work Health and Safety (WHS) responsibilities in addition to their main duties.

Individuals at this level may provide technical advice and support to a team and apply a range of competencies in varied work contexts.They will have factual, technical, procedural and some theoretical knowledge.

This qualification is suitable for skilled operators who take on Work Health and Safety (WHS) responsibilities in addition to their main duties. They may provide technical advice and support to a team and apply a range of competencies in varied work contexts.

This qualification reflects the role of individuals who apply advanced practical knowledge and skills to coordinate, facilitate and maintain a work health and safety (WHS) program. It is suited to those who possess significant work health and safety skills and knowledge; and wish to consolidate and build pathways to further educational and/or employment opportunities.

Establishing good policies, and continuously monitoring that they are being implemented properly are inter alia important cornerstones of successfully managing a small business. The Certificate IV in Entrepreneurship and New Business enables students to learn the importance of this, while also learning how to establish and operate a business; a new venture as part of a larger organisation; ensure its viability and sustainability; learn how to solve a range of unpredictable problems; and analyse and evaluate information from a variety of sources.

IIf you enjoy bringing people and systems together, you’ll enjoy this course.

You’ll learn how to plan for the workforce you want, how to get great people through effective recruitment and hiring, how to measure their performance and how to retain them through effective employee compensation strategies.

This qualification reflects the role of individuals working in a variety of roles within the human resources sector. The job roles that relate to this qualification may include Human Resources Consultant, Human Resources Advisor and Human Resources Business Partner.

If you are in a general management role, and would love to specialise in Human Resources this is ideal for you. Or if you’re involved in training and development and would like to upskill for a management role – this course will equip you with all of the knowledge and skills that you need to progress to the next level.

If you can see yourself working as a human resources director, strategist and national regional or global human resources manager, this course can help you get there. In these roles you would provide leadership and support strategic direction in the human resources activities of an organisation. Their knowledge base may be highly specialised or broad within the human resources field. Responsibilities are likely to be determined at a workplace level. Some smaller organisations may require employees to work across all aspects of human resources. In larger organisations, individuals may manage a single human resources function.

You may choose to acquire a highly specialised or a broad based understanding of the human resources field. A successful graduate would frequently be accountable for group outcomes and for the overall performance of the human resources functions of an organisation.

This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

This qualification reflects the roles of entry-level vocational education and training (VET) teachers, trainers and assessors who are delivering training services to vocational learners and assessment services to candidates.

The roles may be undertaken by those working in registered training organisations (RTOs), enterprises, community organisations, schools and other VET provision contexts.

The Diploma of Vocational Education and Training is ideal for experienced VET practitioners delivering training and assessment services usually within Registered Training Organisations (RTOs) within the vocational education and training (VET) sector. Do you have (or are looking for) responsibility for the full range of activities associated with designing, conducting, assessing and evaluating training within an RTO?