Courses for beginners
There are 10 courses available in Sydney New South Wales for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, On Campus, Online
12 months
$0 - $4,290
- There are no mandated entry requirements.
Executive Assistant
Administration Officer
Data Entry Operator
+ 56 more
Office Assistant
Receptionist
Customer Service Representative
Accounts Clerk
Payroll Clerk
Appointment Setter
Operations Coordinator
Administration Manager
Business Administrator
School Administration Officer
Personal Assistant
Scheduler
Administrative Assistant
Fitness Studio Manager
Communications Manager
Trainee
Dental Office Manager
Retail Team Leader
Information Officer
Customer Service Officer
Brand Ambassador
RTO Compliance Officer
Enrolment and Admissions Officer
Cashier
Night Auditor
Trainee Records Officer
New Home Sales Consultant
Operations Officer
IT Business Analyst
Telemarketer
Service Manager
Parts Manager
Apiarist
Crematorium Technician
Funeral Director
Funeral Assistant
Paraplanner
Timber Dispatch Coordinator
Bicycle Sales Assistant
Dog Trainer
Senior Rates Officer
Customs Broker
Marketing Strategist
Internal Auditor
Change And Communications Manager
Fundraising Coordinator
Property Adviser
Gallery Manager
Public Service Officer
Student Recruitment Officer
Engagement Manager
Location Manager
Freelance Editor
Administrative Coordinator
Logistics Planner
Business Process Analyst
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR30216
Certificate III in Retail
Blended, On Campus
12 months
Unavailable
- There are no mandated entry requirements.
Academy Green Learning
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus
12 months
Unavailable
- There are no mandated entry requirements.
Academy Green Learning
SIR20216
Certificate II in Retail Services
Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 7 more
Courses for experienced learners
There are no courses available in Sydney New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a customer service representative?
To become a customer service representative in Sydney, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sydney?
You can train to become a customer service representative by completing a qualification with Foundation Education or Upskilled. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sydney area that provide customer service representative training. The closest campus is 1km away from the center of Sydney. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
Further reading
What can you do with a Certificate III in Retail?
13th October 2020)
