The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Students will need to complete work placement supervised by qualified staff in order to gain hands-on experience in a real-world setting.
Government funding may be available for eligible students. Funding is available for vocational education courses that meet skills shortages on a state level.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
Government funding may be available to Australian citizens or permanent residents. Eligibility depends on your location, employment status, and whether the course and provider are approved for funding.
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
A Buyer coordinates the purchase of goods to be sold in a retail store. You might find stock, make decisions about item quantities and negotiate sa...
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
A Trainee is someone working in an entry level position within a business or organisation. Trainees are employed in a range of industries and you’l...
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Compare all providers for the Certificate III in Retail available in your area to find the right fit for you.
