About Upskilled

The Certificate III in Individual Support (Disability) equips individuals with the skills to work in the disability sector, including person-centered care, communication, safety procedures, promoting independence, and community participation. This course includes supervised work placements. On completion, graduates can work as disability support workers in various settings..

The Certificate IV in Mental Health (CHC43315) is for students wanting to work or volunteer providing support to people affected by mental illness or have a psychiatric disability. Students complete 15 units which focus heavily on foundation interpersonal skills such as building relationships, working collaboratively, and working with diverse cultural groups. Additionally, students graduate with practical skills and knowledge in trauma informed care, drug and alcohol issues affecting mental health and staying safe at work. To graduate and receive the qualification, each student must complete at least 80 hours of relevant work. The Certificate IV in Mental Health (CHC43315) is a nationally recognised training qualification and part of the official Community Services Training Package..

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

The Certificate III in Individual Support (Ageing) is a comprehensive program aimed at preparing students to provide personalized care and support to elderly individuals. Through a combination of theoretical knowledge and practical training, students will learn to assist with daily activities, promote independence, and contribute to the well-being and quality of life of older people in various care settings. .

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

The BSB41419 - Certificate IV in Work Health and Safety is a Nationally Recognised Training (NRT) qualification. Please make an enquiry to find out more about the course such as government funding options, study modes and duration..

The Certificate III in Individual Support (Ageing and Disability) is a comprehensive program designed to equip students with the necessary knowledge and practical skills to provide care and support to individuals in the ageing and disability sectors. Through a combination of theoretical learning and hands-on training, students will develop a deep understanding of person-centred care, communication techniques, and the ability to assist individuals with daily living activities, promoting independence and enhancing their quality of life..

The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management, big data, industrial relations, customer service. Enquire now for the list of study units, elective choices, and upcoming enrolment dates..

The Diploma of Counselling is suitable for students seeking careers as counsellors working with clients on personal and psychological issues using established counselling modalities. Students graduate ready to work in supported counselling roles in established agencies rather than in independent practice. Students will learn about communication, micro-counselling and interviewing skills and how to draw on varied counselling therapies to assist clients..

Get the skills you need to become a successful workplace leader with the BSB40520 Certificate IV in Leadership and Management. This nationally recognised qualification covers the essential aspects of team leadership, workplace relationships, and operations management — then you choose electives that support your actual job role (eg, WHS and risk management, personal productivity, financial reporting, workplace diversity). You’ll graduate a more effective communicator with an arsenal of administration, IT, and digital work skills. Enquire now for the list of study units and upcoming enrolment dates..

The Certificate III in Community Services (CHC32015) is excellent for students seeking careers as community services workers. Students begin with the foundation skills essential for maintaining personal safety while helping others. They learn how to manage personal stress, and communicate with clients from a diverse range of cultural backgrounds. Students are then able to choose electives to pursue career interests such as working with the elderly, working with children and young people, drugs and alcohol and mental health. The Certificate III in Community Services (CHC32015) is a nationally recognised training qualification and part of the official Community Services Training Package..

Learn how to the manage the organisation’s HR function with the BSB50320 Diploma of Human Resource Management. This nationally recognised qualification is suited to HR Managers as well as independent HR consultants and advisors. The course covers: employee and industrial relations, team learning and development, workforce planning tools, business risk, WHS and worker’s compensation, payroll, HR information systems, employee health and wellness programs. Enquire now for the list of entry requirements, graduation outcomes, and upcoming enrolment dates. .

The BSB40420 Certificate IV in Human Resource Management is for HR Co-ordinators or managers and line supervisors that also have HR responsibilities. Over 12-18 months of study you will learn how to support the learning and development of teams, and support the HR process at your organisation. The course covers: recruitment and onboarding, performance development, advanced payroll, work health and safety implementation, industrial relations, critical communication skills. Enquire now for the full list of study units, elective choices, and enrolment opportunities..

The ICT30120 Certificate III in Information Technology is for IT technicians and programmers seeking the most up-to-date skills in animation, cloud computing, cyber security, digital media, IT support, programming, ICT systems, and web development. You’ll develop your critical thinking and problem solving abilities, then graduate with the confidence to learn to work within a dynamic ICT team. Enquire now for the full list of study units, elective streams, and upcoming enrolment dates..

The Advanced Diploma of Community Sector Management (CHC62015) is a management level qualification great for students seeking careers managing community-based projects and organisations. Students begin with 8 core units that focus on business skills, leadership and organisational management. They then work through 5 electives which can include case management, creating partnerships with specialist support providers and resolving grievances and complaints about community service delivery. Students graduate with practical knowledge of compliance, leadership, process management, and finance..

Become an expert coder with the ICT40120 Certificate IV in Information Technology (Programming). This nationally recognised qualification will teach you how to write scripts for software applications, automate processes, and develop mobile apps in a range of different programming languages. Working with the latest technologies you’ll graduate a confident programmer ready for client work or part of the ICT team. Enquire now for the most up-to-date list of study units, course outcomes, and enrolment centres..

The Certificate IV in Alcohol and Other Drugs (CHC43215) is an entry level qualification for students wanting to work or volunteer providing services and interventions to clients with alcohol or drug issues. During the course, students complete 17 units with a lot of focus on interpersonal skills, communication and relationship building. Students learn the foundational information, techniques, procedures and practices needed to assess clients with alcohol or other drug issues, provide interventions, as well as review treatment plans. The Certificate IV in Alcohol and Other Drugs (CHC43215) is a nationally recognised training qualification and part of the official Community Services Training Package..

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training..

The Diploma of Community Services (Case Management) is a nationally recognized qualification that prepares students for a career in case management within the community services sector. You will develop skills in case management, including planning, intervention, and evaluation. Graduates can work as case managers in government and non-government organizations, supporting clients with complex needs..

Become an ICT support technician with the ICT40120 Certificate IV in Information Technology (Systems Administration Support). This nationally recognised qualification will teach you how to support ICT system hardware, software, and operating systems — as well as programming basics and cyber security. You’ll graduate ready for work on the support team resolving ICT faults for users and clients. Enquire now for the full list of study units, elective choices, and upcoming intake dates..

If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..

Become a professional web developer with the ICT40120 Certificate IV in Information Technology (Web Development). This nationally recognised qualification will teach you how to design a range of web layouts then transfer the content to client websites. The course also covers essential programming, SEO, web hosting, and creating markup language documents. Enquire now for the list of entry requirements, study units, and enrolment centres..

The ICT40120 Certificate IV in Information Technology (Networking) is for IT technicians and programmers wanting to specialise in IT networks. Over 12-18 months of study you will learn the essentials of network scripting and programming, cyber security, and ICT fault resolution — as well as how to build LANS and enterprise wireless networks. The course also covers desktop environments, software deployment, and network documentation. Enquire now for the full list of study units, entry requirements, and enrolment centres near you..

Get started in marketing with the BSB40820 Certificate IV in Marketing and Communication. This nationally recognised qualification can be your entry point into a marketing role, or great for managers and small business owners who need the skills to increase their sales and outreach. The course covers: co-ordinating marketing activities, analysing consumer behaviour, carrying out market research, creating digital content, presenting your ideas and research, developing social media strategies, and more. You will also improve your overall skills in writing and critical thinking. Enquire now for the list of study units, graduation competencies, and upcoming enrolment dates..

Please note - this is not a building related course. If you want to be assigned to the next project team, try the BSB40920 Certificate IV in Project Management Practice. This nationally recognised qualification covers the essential project management techniques as well as risk management, procurement, HR, stakeholder engagement, cost management, digital security, and contract law. Choose electives that support your actual job role and graduate ready for work as a project administrator, contractors officer, or QA officer. Enquire now for the full list of study units, course outcomes, and training centres..

Get the skills you need to run a busy office or work in the administration department with the BSB40120 Certificate IV in Business (Administration). This nationally recognised qualification delivers a full range of administrative skills including business writing and spreadsheets, IT and digital technologies, workplace information systems, business compliance, communication strategies, WHS programs, business meetings, and project work. Enquire now for the full list of study units, elective choices, and enrolment opportunities near you..

The BSB50120 Diploma of Business (Operations) is for anyone in a business service role and requires hands-on operational skills. This nationally recognised training course will teach you how to manage budgets, financial plans, financial compliance, payroll, business resources, recruitment and onboarding, records and administrative systems. You’ll also gain management level skills in critical thinking, leadership, communication. Enquire now for the full list of study units, entry requirements and enrolment centres near you..

The nationally recognised ICT40120 Certificate IV in Information Technology qualifies you for work as an ICT support technician in Australia and abroad. It’s a comprehensive course that covers critical aspects of cyber security, networking and ICT industry best practices — while gaining intermediate skills in C#, SQL, XML, HTML, JSON and JavaScript. Enquire now for the full list of study units, vendor certifications, and your eligibility for subsidised training..

The BSB40120 Certificate IV in Business (Operations) is perfect for small business owners or managers who need hands-on operational skills in all facets of the business. This nationally recognised qualification covers: business planning, recruitment and onboarding, marketing and sales, customer service, risk management and governance, policy development, supplier negotiation, social media and the organisation’s website. Enquire now for the full list of study unit choices, graduation outcomes, and enrolment centres near you..

The Diploma of Social Media Marketing is perfect for students seeking careers as Social Media Managers, Digital Marketing Managers or Content Marketers. Students will learn about email marketing, niche social media marketing strategies, personal branding, managing blogs and content marketing as well as interpreting market trends and developments..

Join an IT Cyber Security team with the ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness). This nationally recognised qualification provides a holistic introduction to the ICT career path and delivers hands-on skills in programming, critical thinking, and cyber security support. The course covers: protecting online personal information, identifying online security threats, maintaining security of digital devices, assisting the team carry out cyber security threat assessments and risk management. Enquire now for the full list of study units, ICT career outcomes, and upcoming enrolment dates..

The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communication skills. Enquire now for the unit list in each of the nine specialisation areas and upcoming enrolment opportunities..

Are you looking for an advanced IT qualification that delivers both leadership and IT technical skills? Try the ICT50220 Diploma of Information Technology. This nationally recognised diploma will teach you how to lead and facilitate an IT work team, review cyber security practices, create and maintain a cyber security awareness program, ensure your department’s ICT products and systems match the strategic direction of the organisation, and much more. This qualification has scope to achieve a specialisation in advanced networking, advanced programming, cloud engineering and architecture, advanced web development, and gaming. Enquire now for the full list of study units, entry requirements, and upcoming enrolment dates..

Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities..

Become a marketing manager or independent marketing consultant with the BSB50620 Diploma of Marketing and Communication. This nationally recognised diploma builds on your existing skills and marketing knowledge, and teaches you how to develop advanced marketing and social medial engagement plans. During your studies you will be carrying out market research and conducting marketing audits, as well as learning copywriting and the subtle art of persuasion. The course also covers: the marketing mix, budgets and financial plans, workplace innovation, project work. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates..

Do you need a business qualification that delivers outstanding managerial and leadership skills? Try the BSB50120 Diploma of Business (Leadership). This nationally recognised diploma will develop your critical thinking and teach you how to lead communication in the workplace. The course also covers: managing business resources, budgeting and departmental financial planning, supporting employee and industrial relations, managing people performance, leading and managing effective workplace relationships, facilitating the performance development process, and much more. Enquire now for the list of entry requirements, study units, and enrolment dates..

Do you need a business diploma that will teach you how to facilitate your organisation’s growth, efficiency, and longevity? Try the BSB50120 Diploma of Business (Organisational Development). Not only will this nationally recognised diploma develop your critical thinking and emotional intelligence, you’ll also hone your ability to articulate and present your ideas. The course covers: managing operational plans, managing business risk and resources, managing budgets and financial plans, facilitating continuous improvement, developing workplace policies, and much more. Enquire now for the full list of study units, graduation competencies, and enrolment dates..

Interested in IT but not sure if it’s the right fit? Try the ICTSS00109 Entry to Tech Skill Set. This nationally recognised qualification is the perfect introduction to coding and the IT career path. During your studies you will be carry out simple programming while learning basic language syntax rules, data structures, and debugging techniques. You’ll also gain an understanding of data security issues, cloud-based technologies, and the dynamics of IT work teams. Graduate with a practical skill set, ready for an entry-level tech role or higher education in the ICT field. Enquire now for the list of study units and upcoming enrolment opportunities..

Learn Web Development for work or personal interest with the ICT30120 Certificate III in Information Technology (Web Development). This nationally recognised qualification provides a holistic introduction to the ICT career path and web development skill set. During your studies you’ll be learning to build simple web pages and producing digital images for web applications. The course also covers: social media, CSS markup language, introductory programming techniques, working with clients and IT co-workers, critical thinking and problem solving. Enquire now for the full list of study units, graduation competencies, and upcoming course dates..

The ICT30120 Certificate III in Information Technology (Programming) is a nationally recognised qualification that delivers work-based coding and object-orientated language skills. During your studies you’ll gain a holistic introduction to the ICT career path while learning introductory programming techniques and critical thinking skills. The course covers: teamwork and communication, ICT ethics and privacy, working with clients, cyber security awareness, configuring and deploying IT testing tools, writing scripts for software applications, and more. Enquire now for the full list of study units, programming competencies, and upcoming enrolment dates..

The ICT30120 Certificate III in Information Technology (Basic Cloud Computing) gives you the skills you need to a join an ICT department or support team. This nationally recognised qualification introduces you to the ICT career path and will develop your coding, communication, and critical thinking skills. The course covers: introductory programming, IT ethics and privacy, cyber security awareness, working with clients, characteristics of cloud computing solutions, configuring cloud-based services. Enquire now for the full list of study units, IT competencies, and upcoming enrolment dates..

The ICT50120 Diploma of Information Technology (Cloud Engineering) is for experienced IT technicians who want to specialise in Cloud-based technologies. It’s a nationally recognised diploma that will teach you how to implement Cloud infrastructure with code, and match ICT needs (inc. Cloud) with the strategic direction of your organisation. This is a management level qualification and also delivers skills in leadership and client management as well as the latest practices in cyber security, IP ethics and privacy. Enquire now for the full list of study units, course requirements, and enrolment opportunities..

Become an IT security specialist with the ICT50120 Diploma of Information Technology (Cyber Security). This nationally recognised diploma will teach you how to build data and information protection into IT system architecture — as well as develop recovery and contingency plans. You’ll graduate with a nationally recognised diploma and an arsenal of coding skills. Enquire now for the full list of study units, elective choices, and upcoming intake dates..

Get the skills you need to install and manage IT Networks with the ICT50120 Diploma of Information Technology (Advanced Networking). This nationally recognised qualification covers everything you need to work as an independent IT consultant or work for a large organisation — client briefs, project work, technical documents, building network servers, system testing and upgrades. Enquire now for the full list of study units, course outcomes, and enrolment dates..

The BSB40120 Certificate IV in Business (Leadership) will help you develop confidence as a team leader and demonstrate strong leadership in the workplace. You will learn how to lead difficult conversations, articulate and present your ideas, make presentations, mentor and develop your team members, and manage your own professional development. Enquire now for the list of entry requirements, study unit choices, and upcoming enrolment dates..