Upskilled
Certificate IV in Information Technology (Systems Administration Support)
Nationally Recognised Vocational Education and Training (VET)Looking to hone your skills in IT and network support? Learn all you need to know on troubleshooting practices, help desk support and customer service through our ICT40120 - Certificate IV in Information Technology (Systems Administration Support).
Through both technical IT subjects and broad business concepts, you'll be well-equipped to pursue roles in systems administration and client assistance.
Duration: 12-18 months
Delivery mode
Upskilled offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
As a guide, entrants to this program may have completed year 12, or equivalent, a qualification at Certificate III level or higher, or 3 years of relevant industry experience in a role that requires the use of written documentation and communication.
You'll also need to be at least 18 years at the time of applying for admission.
You'll complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly.
To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.
Additional requirements may apply.Course fees
$3,600
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$3,600
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Career opportunities
The Certificate IV in Information Technology (Systems Administration Support) will prepare you for the following roles.
Network Administrator
Network Administrators install and configure network hardware, software and peripherals as well as perform system upgrades. They manage everything...
Help Desk Support
Help Desk Support Technicians provide technical support for computer hardware, software, cyber networks, multi-cloud, and computer infrastructure....
Systems Administrator
System Administrators are responsible for the day-to-day operations of an organisation’s computer network systems. These can include local area net...
IT Support Technician
An IT Support Technician provides technical assistance to clients experiencing IT issues. You might attend to customers over the phone or internet...
Cloud Support Technician
A Cloud Support Technician manages cloud computing systems and helps users resolve technical issues. They maintain cloud infrastructure, ensuring that...IT Technician
An IT Technician performs repairs and maintenance on computers and information technology systems. You might respond to IT problems and diagnose fa...
About Upskilled
Upskilled is Australia's pre-eminent provider of qualifications at certificate and diploma level. We specialise in the online delivery of nationally accredited courses in key industries, ensuring that every learning experience is an investment in career opportunity. Upskilled is proud to be synonymous with outcomes that skill the economy, support the community, and reward our graduates on both a personal and professional level.
Our Approach
At the heart of Upskilled is a commitment to exploring the training opportunities made possible by the digital age. As the internet revolutionises the educational playing field, the rules of student engagement must evolve just as quickly.
Upskilled understands that instant access does not equate to instant knowledge. We understand that a new kind of student requires a new style of learning.
At its heart, learning is an interaction. For that reason, the tools that deliver effective skills learning must be interactive too. By understanding how people systemise information effectively, Upskilled has been able to develop online programs that make study natural, rewarding, and fun.
